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Company details

  1. Software Company

Written by the company

Certilogo connects people and products through secure digital IDs. We help consumers verify the authenticity of fashion and lifestyle products in seconds, simply by scanning a unique Certilogo code. Our technology protects brands from counterfeiting, supports transparency and sustainability, and builds trusted relationships between companies and their customers.


Contact info

2.1

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

UTTER RUBBISH!!!

Bought a watch on eBay which was authenticated; My authenticate watch arrived today, along with the eBay authentication card with QR code to 'see the journey your items been on'. This qr code takes me to an eBay banded Certilogo webpage where I can see my item and a button that says 'show me'. Upon clicking the button I'm redirected to the certilgo homepage. So no way to actually see the certification etc.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Incredibly laggy

Incredibly laggy, useless site. Requires you to log-in to just check for legitimacy of an item. It’s just a data hoarder

Edit: after reviewing this company my account was blocked, all my reviews were put offline by the Trustpilot mafia.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service

My experience with Sigh Relief has been outstanding. I cannot say enough about the wonderful customer service. Thank you Sigh Relieg

22 August 2025
Unprompted review
Rated 1 out of 5 stars

This website is utter garbage

This website is utter garbage. Lagging for ages, forcing you to re-upload the same picture over and over again, never managed to get a single useful result out of it...

4 June 2025
Unprompted review
Rated 1 out of 5 stars

Bought a stone island item off eBay and…

Bought a stone island item off eBay and it’s definitely authentic but the Certilogo just won’t scan. It says contact the seller and ask for a soa. But I have the item in front of me. What a complete waste of time it is because by the time Certilogo get back to me I will of missed my window to return the product

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Wish I knew theyre a scam

Wish I knew theyre a scam. I purchased an apparatus for my neck but got once for lower lumbar by mistake. Now Im trying to return it but emailed endless times and still awaiting response. Reporting to Consumer Affairs

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible website!

Absolutely terrible website!! Lagging is disgraceful!! All I’d like to do is check the authenticity of my product. But no, it has to drag me around the houses and lag for ages. Literally 25 minutes to check one item! Just spins and spins!! Back in the day you used to be able to type in the code and it’d pop up!! WHY HAVE YOU GOT TO OVER COMPLICATE A SIMPLE PROCESS YOU MORONS

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Too much info

They have started asking for too much information for a simple certilogo check. Which seller on an auction site is going to know how to create a seal of authenticity? Big gap in the market for a site where you just put in the number and it gives you the answer.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake site

Fake site! In the box of some sneakers I ordered, I received a piece of paper with a QR code from this site. On the website they appeared to be genuine, although they were fake. I do not recommend the site, it is a lie and a scam!

22 November 2024
Unprompted review
Rated 1 out of 5 stars

It’s scam.

It’s scam.

To register with them, you need to provide them with a password for your Google account or Facebook account. They don't have the usual standard registration. They collect your passwords. Be vigilant.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and useful service!

I purchased an Emporio Armani sweatshirt on Amazon, and when it arrived, I scanned the label I found inside to verify its authenticity. Within seconds, it confirmed that the sweatshirt was authentic, and I breathed a sigh of relief. Excellent and useful service!

27 February 2024
Unprompted review
Rated 2 out of 5 stars

Awful authentication process

Awful authentication process - badly coded website that requires registration and asks for way too much information for a simple authentication other providers and brands can do with 1 QR-code and website.

26 January 2023
Unprompted review
Show reviews in all languages. (18 reviews)

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