Certify My Property Ltd Reviews 132

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve recently moved into an old building which needed a complete overhaul from top to bottom! A complete re-wire,a new gas boiler and rads along with smoke alarms installed. Zoey and the team wer... See more

Company replied

Rated 5 out of 5 stars

A brilliant experience using Certify my property. We booked for an emergency Gas safety and EICR test and the company ensured an incredibly quick turnaround and returned all reports to us promptly. Bo... See more

Rated 5 out of 5 stars

These guys are great, the team is fantastic and friendly, they are always available and I couldn't thank them enough for all the help. I have used their services a number of times and can confirm they... See more

Rated 5 out of 5 stars

Highly recommend this company !! There costumer service is outstanding and no job is to difficult. Zoey and Lydia are lovely and always willing to help. Very professional and will 100% be using the... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

About us Having your property certified is an important part of property ownership. You need to make sure your property is safe to live or work in, and that it is both energy efficient and suitable to coping with any situation. It’s fair to say, then, that you want a certification company you can trust. At Certify My Property, we’re extremely proud of the role we play in ensuring homes and places of business are up to standard. Between them, our engineers have many years of experience working in the industry. They know the law when it comes to gas, electrical and energy efficiency regulations, and will make sure your property meets the right standards. They are also polite, friendly and will do everything they can to keep you informed. It’s important to us that our customers know what we are doing, when we are doing it, and why. Often it’s the case that a little more knowledge will help you keep your property in good condition for longer. But the most important thing to know about us is our unswerving commitment to a great customer service. With a fast turnaround time, we’re convinced that we can’t be beaten in London on service. We’ll even give you a call an hour before we arrive; we don’t want to intrude upon your every day life or disrupt your business. From Gas Safety Certificates to fire alarm system testing, we offer a wide range of services to meet your needs. Click on our links to find out about what’s on offer, and to find the service you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Rated 5 out of 5 stars

Zoey is a true professional

Zoey is a true professional. 100% recommended

3 February 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Afternoon Kerry,

Thank you for the review. Everything we deliver is a Team Effect and we are very proud of our Outstanding Engineers.

The Certify Team

Rated 5 out of 5 stars

Professional company and great service

Professional company and great service. Can’t recommend them enough.

3 February 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Ian,

It was a pleasure working for you and your review is very important to us.

The Certify Team

Rated 5 out of 5 stars

Professional and reliable

Great service supplied by a professional and reliable team . Would highly recommend.

31 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Tracy,

Thank you we are always happy to help.

The Certify Team

Rated 5 out of 5 stars

Carried out a gas safety certificate…

Carried out a gas safety certificate and tested smoke alarms. Great service, highly recommended. Thank you Zoey.

31 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Colette,

Its very important to keep safe and thank you for recommending us to your neighbours.

The Certify Team

Rated 5 out of 5 stars

Reliable and professional

Reliable and professional, easy to communicate with, id definitely recommend 100% no nonsense, good work Zoey and thanks again

31 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Jimmy,

No problem Jimmy its very much a Tetum Effort and we are very proud of our engineers.

Thank you

The Certify Team

Rated 5 out of 5 stars

Hi had my flat rewired and a new alarm…

Hi had my flat rewired and a new alarm fitted after a recent attempted break in .
Zoey was extremely helpful in organising this for me and very sympathetic .
Would highly reccomend .

31 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Suzanne,

Thank you and we are glad we have got everything sorted and you feel safe.

The Certify Team

Rated 5 out of 5 stars

Great Service

Just had the best service from all the team here :))

Had a full property rewire & a new fire alarm system installed & all the work was done to a very high standard.

Zoey in the back office has been really helpful throughout the whole process too.

30 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Richard,

Thank you for the review.

Don't fotget the Pat testing due at your Garage.soon.

The Certify Team


Rated 5 out of 5 stars

Very pleased

Rewired my property. Was very pleased how the engineer worked in a tidy and efficient manor

30 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Andrew,

Thankyou for your review. Its so important to our business to get feedback.

The Certify Team

Rated 5 out of 5 stars

Really pleased.

Really pleased with the fire alarm installed this week. Etham did a fantastic job. Very happy!

30 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Charlotte,

That's Brilliant. Its so important to keep a family safe.

Your review is very important to us and we are very grateful that you took the time.

Warmest Regards


The Certify Team

Rated 5 out of 5 stars

New fire alarm installed

New fire alarm installed. VERY impressed with everything especially how tidy the work was.

30 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Danielle,

That's fantastic to hear - we are grateful for your request and thank you for the time to so.

The Certify Team

Rated 5 out of 5 stars

Had the extension rewired and EPC…

Had the extension rewired and EPC completed. Zoey was extremely helpful, and all work was carried out to a great standard. Highly recommend!

30 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Pam,

Glad everything is now sorted and you are all settled in your new home.

The Certify Team

Rated 4 out of 5 stars

Very happy with my new Fire Alarm…

Very happy with my new Fire Alarm System. Thank you Zoey for the smooth running and also arranging my EPC.

30 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Morning Christine,

Thank you for taking the time to review Certify my Property. We pride ourselves in giving the best possible service we can.

Warmest Regards

Zoey

Rated 5 out of 5 stars

Installed fire alarm system

Installed fire alarm system - very happy with the service

29 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Afternoon Bianca,

Thank you for your prompt review. Hopfully you can now settle into your new home feeling safe.

The Certify Team.

Rated 5 out of 5 stars

Very professional company to deal with

Very professional company to deal with, great customer service with reasonable prices. I would not hesitate to recommend to family and friends.

28 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Thank you for the feedback Farid.

The Certify Team

Rated 5 out of 5 stars

A good and friendly service

A good and friendly service. Making the appointment was very straightforward and could chose a range of times to suit me. Very happy with the service.

20 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Thank you Mr Benjamin

Your feedback is important to us

Regards

The Certify My Property Team

Rated 1 out of 5 stars

AVOID!!

They have taken a payment for my EPC, having confirmed and booked an appointment.
I have subsequently received an email advising that they do not ‘cover my area’ and advised I will be issued with a refund. This has however not happened as yet.
Very poor service. Do not take money for a service you cannot provide!!

8 January 2020
Unprompted review
Certify My Property Ltd logo

Reply from Certify My Property Ltd

Hi Harriet, I would like to correct inaccurate details provided in your review . You had booked one of our services online via the automated booking service for a job in Leicester, our web pages for EPCs, Electrical certificates and Gas certificates clearly state we only cover London.

Your booking was made on the 8th January (yesterday). Immediately we emailed you explaining we do not cover the Leicester area, today we have issued your refund (Paypal Transaction ID 2NW66232DD1748911). We have returned the money paid within 24 hours of the transaction.

As a company we ensure our customers receive any payment either made in error or because they didn't understand what was written on the web page, immediately. In your case we have fulfilled our obligations. We are slightly confused as to why we would receive a 1 star review for completing the refund as requested.

In the future I would recommend reading what you are purchasing to ensure you are buying something that can be provided in your area. We have clearly stated the area we cover on pages relating to our domestic certificates.

To ask the general public to avoid using our services because you asked for a refund and we immediately obliged, ruins the value of online reviews and makes them less relevant.

We wish you the best of luck in finding a LOCAL provider.

Certify My Property

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