Celtic Water UK Reviews 

210
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding product quality, exceptionally fast delivery times, and proactive communication regarding their custom orders. Many consumers appreciate the secure packaging, noting that items arrive safely, look robust, and match website descriptions accurately. Regular buyers often express deep satisfaction with how easily the hardware functions and how genuinely helpful the support team is. However, some people mentioned that certain parts required minor modifications or experienced a tight fit during setup. Reviewers occasionally noted that navigating specific installation steps took extra physical effort when assembling the plumbing equipment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like water collectors, tanks,... See more

Delivery service

Consumers find delivery service to be marked by great satisfaction, as people frequently praise the fast and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction regarding the robust build... See more

Order

Clients share satisfaction on order, frequently praising the straightforward and very efficient purchasing... See more

Service

Reviewers highlight great satisfaction with the service, frequently praising quick delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't thank the team at Celtic Water enough. I ordered a couple of products over the weekend, but rather than blindly packing and shipping the order they identified that they may not work togeth... See more

Company replied

Rated 5 out of 5 stars

We've bought our third Tuscan water butt, and they are excellent for use as dipping tanks. They're much faster than filling up watering cans. Just like previous times, the ordering process and custome... See more

Rated 5 out of 5 stars

Bought 2 leaf collectors for my down pipes. Good quality and price and fast delivery. Clear instructions and easy to fit. Having tried them out I’ve ordered more for the rest of my house. A much bette... See more

Company replied

Rated 5 out of 5 stars

The item is of good quality, was packed well and I was phoned the day before delivery to confirm I would be at home to receive it. The price of this item online was the most competitive one availa... See more


Company details

  1. Store
  2. Rainwater Tank Supplier
  3. Water Pump Supplier

Written by the company

Celtic Water - Suppliers of sustainable water management solutions & systems. Rainwater harvesting and attenuation experts. Rainwater harvesting systems, stormwater treatment solutions & irrigation system suppliers UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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4.8

All reviews

(210)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Promot and efficient service

I initially rang for some advice on setting up a waterbutt, aswell as preventing my downpipes getting filled with moss and debris. The information was very helpful and I later ordered a 1500 litre waterbutt and a Rainus downpipe leaf and moss separater. Three working days later the arrived, which is excellent considering they have come from very West Wales to Norwich, almost England's most eastern point. It is now installed and has already collected some water from a light shower of rain this morning.

24 July 2025
Rated 4 out of 5 stars

Good quality product

Good quality product which was easy to fit - would have been 5* except external packaging was damaged although the actual products inside were fine. Now just waiting for some rain

21 July 2025
Rated 5 out of 5 stars

Rainwater diverter

seen Rainwater diverter on line, ordered it and it was delivered with in a few days.
All equipment expected in box, easy to install, and it works, first heavy shower and the water butt was half full. Good product , everyone should fit one and use rainwater for the garden.

15 July 2025
Rated 4 out of 5 stars

Website had excellent technical and…

Website had excellent technical and product information; however, I didn't find reassuring statements on the privacy position for customer data. The courier service used allowed for telephone contact ahead of time which worked well. The package was all recyclable including the pallet. The item was delivered complete and without damage. The product is as good as the photo on the website (not always the case!) and we are very pleased with it!

8 July 2025
Rated 5 out of 5 stars

Purchase of strainers

When purchasing strainers, I had a query about sizing which was soon resolved, and the two items, which appear to be good quality, then arrived quickly in the post. Well recommended.

7 July 2025
Rated 5 out of 5 stars

Wonderful, simple device that works!

We wanted to install water butt under a tree but how to deal with the leaves? Found this wonderful device which works incredibly simply and effectively. Simply scoop out the leaves regularly. Since installing 3 weeks ago, we've had no problems. Would recommend highly

8 July 2025

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