I had a great experience with this company overall. The customer service is excellent – very helpful and friendly whenever I had questions. They respond to messages quickly, which makes the whole proc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found CeltiCook when looking for new office speakers. I did my research and knew exactly what I wanted. I was happy to find CeltiCook and the fact they were cheaper than other places made it more ap... See more
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I was having problems with the mop pads on my robotic vacuum cleaner, they kept coming off during cleaning. The device is 15 months old. Celticook sent me a complete replacement kit free of charge... See more
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Ordered a self cleaning cat litter (I think this is when you know you’ve run out of ideas of what to buy!) It was a good price but with their Black Friday coupon, a great price (over £80 cheaper than... See more
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Company details
Written by the company
In 2023, Celticook emerged as a distributor and retailer of handpicked high-tech home appliances, enriching your life with convenience and joy. Partnering with renowned brands, we curated cutting-edge innovations, including Dreame's advanced robot vacuums and handheld vacuums for effortless cleanliness. Navee Tech pioneered sleek and eco-friendly electric scooters, while Supor blended modern design with culinary excellence in high-quality kitchen appliances. Ugreen focused on connectivity and convenience with a wide range of tech accessories and smart home solutions, seamlessly integrating technology into your daily routines. Experience the elevated living brought by Celticook's carefully selected high-tech products, transforming your home and enhancing your family life.
Contact info
403, Nesta Business Centres Sandyford, D18 A094, Dublin, Ireland
- 0874846410
- Connect@celticook.ie
- celticook.ie
4.9
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from CeltiCook Modern Essentials Ltd
Thank you Nora, I hope you enjoy to use H12 and please find us here to help if any problem, thanks.
Best Regards!
Alan
Great experience …
Great experience and I got the delivery within a few hours of ordering!!
11 November 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Sujit, Thank you for being kind to us, speedy delivery is we are trying the best, as the high spending item is a big decision, we think premium service should reflect samilar value, we are trying to make the journey well as no perfect product, please feel free to call us for any problem, we are here to help.
Best Regards
Alan
Reply from CeltiCook Modern Essentials Ltd
Hi Nikolay, Thank you for the review and we are happy to help, please come back to us if any problem, thanks.
Genuine Excellent Service
I specifically wanted this robot vacuum as I am familiar with the Dreame brand which is brilliant. I could not find the vacuum at a lower price anywhere else. Adam, who helped me with the purchase, took extra care and help me through the purchase process, and arranged delivery to my closest post office (I have trouble with parcels delivered at my home address). I Received Excellent Service, and Adam went Above and Beyond to help me. Will recommend CeltiCook to anyone looking to buy one of there products. The robot vacuum works so well it is really amazing.
9 November 2024
Reply from CeltiCook Modern Essentials Ltd
Hi Robert, Thank you so much for being nice to me, and Thank you for helping this start up business, without your kindness, we will not provide our effort to make everything happen, cheers and find back us if any problem of L10s Pro, we are here to help.
Alan
Great experience
Great experience. I had a couple of questions on the product before ordering that were answered very quickly. The whole process was smooth and delivery fast.
11 November 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Maria,
Thank you for being patient with us, this is high spending item and it is great to have questions, we are more than happy to answer any questions and always to be ready to help, keep us informed if any problem.
Josh
Good and trustworthy
I rang the company as I never heard about them before.
They offered me to pick the product in person and pay during collection, which gave me confidence.
Transaction was smooth and the robot cleaner is brilliant.
12 November 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Daniel, You are right, we also experiencing a lot of spam online, this is popular today and not always safe to pay online. I got a call from a couple who told me they paid online in Aliexpress and the store told them to call my number, I have to say sorry to them as they met a spam, hope everyone is away from spam and be careful with online purchase.
Alan
Reply from CeltiCook Modern Essentials Ltd
Dear Barbara,
Thank you for being nice to us.
We are not doing well this time, sorry, sometimes dpd will pick up late, sorry for your waiting till Wednesday.
We will review the case and try to improve.
Best Regards!
Alan
Reply from CeltiCook Modern Essentials Ltd
Dear Rob, Thank you so much for buying from us, I hope you enjoy the dreame H12 and any problem we are here to help, thanks.
Alan
Excellent service and very fast
27 September 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Gonzalez, Thank you so much for being kind to us, we will try our best to make your buying and aftersale Journey more than happy, please find us if any problem, your feeling matters to us.
Josh
Great customer service
Let me know it was going to be delay and asked if i wanted a refund or give a small cash back for the inconvenience. Delivered right into my house by himself.
6 August 2024
Reply from CeltiCook Modern Essentials Ltd
Hi Henrique, thank you for being nice to me and sorry for the delay, I hope you enjoy the headphone of Edifier as I know the brand well 20 years ago.
5* contact and after sales service
Very good contact and after sales service, very helpfull with any issues, some nice items to buy. That's the sales man you would like to deal with.
8 August 2024
Unprompted review
Reply from CeltiCook Modern Essentials Ltd
Thank you JZ, Thank you for being such a nice customer :)
Alan was great
Alan was great, gave us all the support to choose a good option since from begin util the delivery. Was a nice experience
21 July 2024
Reply from CeltiCook Modern Essentials Ltd
Thank you Emerson for being nice to me, I hope you enjoy to use the V50, and be safe is first priority, we would like to support after sale any time.
Reply from CeltiCook Modern Essentials Ltd
Hi Wojciech, Thank you very much, we appreciate your support with the second order and will add you in our VIP program with extra 15% discount for all future order, VIP purchase link will be shared shortly.
Quick delivery and good service
Quick delivery and the company contacted us when there was a bit of a discrepancy with the email to make sure they had the right details. Very professional
24 June 2024
Reply from CeltiCook Modern Essentials Ltd
Hi Triona, thank you for the positive comments, I was wondering a spam from the email, but when phone call connected, I feel everything is ok and to be honor you place a specific email address for this purchase, I love that, hope you will come back buy more from me :) hope you all the best and let me know if any problem of the robot, happy to help.
Best wishes!
Alan
The site was clear and easy to use
The site was clear and easy to use. I received several emails confirming my order and the delivery so I knew when to expect my order. The robot vacuum I bought arrived double boxed in perfect condition, though the delivery guy did leave it by the gate of our courtyard instead of bringing it into my apartment with his dolley. It was a little heavy, but I was able to carry the box the short distance anyway.
24 June 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Colleen, Thank you for being so nice to us, sorry about DPD not send it to your room gate, I did have same experience with Ups, even the driver is angry with me if I call him to place a delivery in the car park from office, but i should say sorry about this and I am not sure anpost will do the better, will see, sometimes, I deliver by myself in Dublin area, but if far away normally by a carrier, I planned my own delivery team in the future if i can afford it.
Best Regards!
Alan
Best price in the market
Best price in the market. And the owner communicates really well.
1 July 2024
Reply from CeltiCook Modern Essentials Ltd
Thank you Ayush, Yes, we are a start up and trying to sell in a reasonable price in line with the brand policy, with your support, we will be keeping the way of transparent business and would like to serve well in the future. thank you again for the purchase and I hope you enjoy to use the robot and free your time.
Alan
I had a few questions regarding the…
I had a few questions regarding the product and they asked Dreame and all was answered in time and manner
Delivery took a little bit more than expected but I was informed at all times and all the process was very professional
1 July 2024
Reply from CeltiCook Modern Essentials Ltd
Thank you Gabi for being nice to us, we did not doing so well as a start up, but we are trying best to work in a transparent and honest way. Thank you for all the understanding and I am trying to figure it out when short leave and how to process the order in a good manner rather than let you wait, sorry about the delay delivery.
Best Regards!
Alan
Reply from CeltiCook Modern Essentials Ltd
Thank you Francesco, we are trying our best as we know it is a high spending and expected to be delivered in a fast way, thank you for being so nice to us.
Alan
Product as ordered..good experience
Product as ordered. The company contacted me in advance of a slight delay in delivery which was very helpful
24 June 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Sheila,
Thank you for being nice to us, we are sorry it is not a quick delivery due to a business travel and no access to ship the order since Thursday, I hope you enjoy the product and let us know if any problem, we are happy to help.
Alan
It was a pleasant experience purchasing…
It was a pleasant experience purchasing with them, initially i was a bit hesitant but it turned out to be good experience. I highly recommend Celcticook.
24 June 2024
Reply from CeltiCook Modern Essentials Ltd
Dear Dhruv, Thank you and sorry about having to leave you the ultra 10s there as parking problem and a rush go, will send a bag pack as a gift shortly.
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