Cellaraiders Reviews 

773
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Gone out of business. Search for reviews in other places after reading this. Absolutely awful..

Rated 5 out of 5 stars

I was introduced to Ben through my professional wine storage facility and he helped me move some inventory of some cult CA Cabernets that I'd been fortunate enough to buy direct but are not my first l... See more

Rated 1 out of 5 stars

Got three bad expensive bottles ($300+) over the past 4 months (different makers/vintages). Bad corks/oxidized wine. On last one I did not even get answer from Cellaraiders. From probability per... See more

Rated 2 out of 5 stars

Order shipment promised for Thursday. Order did not ship until Monday. No tracking or shipment confirmation provided, just a receipt for my credit card being charged a shipping fee. Scrambling for... See more

2.3

Poor

TrustScore 2.5 out of 5

773 reviews

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2.3

All reviews

(773)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ben was great

Ben was great, responsive and bottles arrived exactly as expected. Wonderful experience.

14 September 2018
Unprompted review
Rated 5 out of 5 stars

Great Company!

Very great company to deal with. They always keep you in the loop of what is going on with your order!

10 September 2018
Unprompted review
Rated 5 out of 5 stars

Quick shipping

The bottle of port I ordered was shipped very quickly and arrived in excellent condition. The recipient hasn't opened it yet, so I can't speak to the contents of the bottle. But the customer service was top-notch.

4 September 2018
Unprompted review
Rated 5 out of 5 stars

I found some wine that I really liked…

I found some wine that I really liked in my preferred vintage. Ben is going to hold it for me until it gets cooler in Florida. Glad to see he was thinking about the heat! My experience so far is limited to shopping but I would have to give it a 5 star rating based on price, availability and customer service. Can't wait for the cooler weather so I can enjoy these finds.

10 August 2018
Unprompted review
Rated 5 out of 5 stars

Great wines

Great wines, at great prices. I check out their site from time to time to see what's in their collection.

10 August 2018
Unprompted review
Rated 1 out of 5 stars

They advertised wine they didn't have

They advertised wine they didn't have.
I ordered a bottle off of their website, paid for it, and was then contacted to say that the specific vintage was not actually in their inventory.
I responded to ask if another vintage was available, and if so, what year was it, and the response was that they didn't have the wine at all. Merely listing the wrong vintage would be a 2-star rating; not having it at all is a 1-star, at best. They did refund my transaction, but that should go without saying.

1 August 2018
Unprompted review

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