Celeste D'or Curve Reviews 

4,314
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I couldn’t be happier with my purchase of the Scalloped Deep V Wireless jelly bra. It is the most comfortable bra I’ve ever worn. The fit is amazing and creates a beautiful shape even with my small bu... See more

Company replied

Rated 1 out of 5 stars

Dreadful customer service. Make it so difficult to return goods that font fit by taking several days to reply demanding photos etc. They keep offering free exchange but won’t accept product not right... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a Seamless Everyday Jelly bra and upon receipt I realised it was too tight so applied to return it & exchange it for the next size up. Celeste’s response was very prompt & they ama... See more

Company replied

Rated 5 out of 5 stars

My first order unfortunately did not fit well it was too small. However Olivier took the time to go through choosing the correct size with me. I have now received my bras which are a wonderful fit. Ex... See more


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4.0

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TrustScore 4 out of 5

4K reviews

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(4,314)

4,179 reviews in the last 12 months

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Rated 5 out of 5 stars

I made a purchase of two of the Deep V…

I made a purchase of two of the Deep V seamless wireless bras which were delivered quickly & came with nice packaging and the feel of the bras is exactly what I have been looking for, for years.!! But the bras were too small which was my error, no fault of theirs as I ordered the wrong size. I contacted Celeste D’or customer services to make arrangements for a return. And this is where i was blown away by the high standard of their customer service. I was replied to within 24 hours with the option to reorder at no cost to myself. It didn’t stop there. I was recommended a different style of bra as Olivia ( Customer Service ) took the time to ask me why the two bras were not fitting, she asked questions which never usually happens when buying or returning a product. So from there I was informed that I didnt need to return the two bras that I had originally purchased & after having, in my opinion a Bra fitting without having to even leave my own house I now have two different bras on their way to me at no extra cost.! What a fantastic seller with the best Customer service I have ever death with, in fact it was a pleasure as they were just so personal & so lovely x Keep up the good work guys as you are doing a fab job in supporting ( excuse the pun ) us ladies with finally the bras we have all needed x

7 October 2026
Unprompted review
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Reply from Celeste D'or Curve

What a lovely review, Carly, thank you! We’re so pleased Olivia was able to take the time to understand the fit issue and recommend something more suitable for you. We really hope the new bras give you the comfort and fit you’ve been looking for.

Rated 5 out of 5 stars

Never used online shopping for a bra…

Never used online shopping for a bra before. So ordered 2 bras in different sizes so i could feel the best fit. One was soooo comfortable and Emily at customer services made it really easy to swap the other for my right size.
Absolutely love my new bras!

20 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you, Elizabeth! We’re delighted you found a bra you love and that Emily made sorting the other size nice and easy. We hope you enjoy your new bras.

Rated 5 out of 5 stars

Hooray for Oliva and a responsive…

Hooray for Oliva and a responsive company .
I brought from this store purely on reviews on instagram , I brought x2 bras ( full support version ) with the offer of 1 free they arrived within a week . They were well packaged and good quality.
The fit was not quite right so I emailed celest and Olivia got back to me within 24 hours . She asked a few questions to help me get the the right fit , I emailed back explaining what parts of the bra were too big , it was the cup size for me the strap size was perfect .
She promptly emailed me back saying she had arranged an exchange with no need to send the bras I had received back due to thier advertised “Perfect fit guarantee”
What an amazing responsive service . I have yet to receive the size small but I am sure these will fit . Original bras arrived on a Friday , exchange all organised by the following Tuesday , very impressed with the customer service thank you Oliva. 5 stars from me ⭐️⭐️⭐️⭐️⭐️for the quality of the bras and fantastic service I received 👍🏻😊

20 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much, Denise! We’re really pleased Olivia could help work through the fit with you and arrange the replacement so quickly. We hope the Small is the perfect fit when it arrives.

Rated 1 out of 5 stars

Do not believe the 5 star reviews they…

Do not believe the 5 star reviews they must be fake accounts. The company is a scam, there’s hundreds probably more of people calling out this scam company and they’ll block and delete your comments. They’ll try offer you discount instead for weeks then say they’ll send a return label for any figure between £15-£45 it depends who you are they make it up. Then when you accept they don’t send the return label. They use all the terms to try make your claim void with your bank, they’ve also lied to my bank about my refund. DO NOT do it they are a scam

5 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Stacy, we need to correct several statements in this review because they do not accurately reflect the correspondence on your case.

Our 5-star reviews are genuine customer reviews. We do not create fake accounts or pay for fabricated reviews.

You have also been in direct communication with our customer service team throughout this matter. Your return fee was confirmed as £9.95 before you proceeded with the return. It was not an arbitrary amount between £15 and £45, nor you were charged for those amounts.

We also attempted to process your refund and provided evidence showing that the transaction was unsuccessful. You later confirmed that you had raised a dispute with your bank.

When a card dispute is opened, the original transaction moves into the bank and payment processor’s dispute process. This can prevent us from issuing a separate merchant refund against the same transaction while the restriction remains active, as doing so could result in duplicate reimbursement. This is not our warehouse accessing or linking directly to your bank account.

If the bank closes the dispute, that status still has to update through the payment network before the restriction is removed on our side. Until that happens, a direct refund attempt can continue to fail.

We understand that the return-label delay has been frustrating. However, allegations that our reviews are fake, that we invent return fees, or that we deliberately lied about your refund do not accurately reflect the communication or transaction history on this case.

We remain available through your existing customer service correspondence to resolve anything still outstanding.

Rated 5 out of 5 stars

The best

To Miss Olivia... thank you so much for all your help with my transaction. Even though I bought the wrong size you went above and beyond getting me sorted with the correct size and shipping it free of charge. I've never had a company tell me i can keep or regift an incorrect product that I had ordered. Can not wait to wear my new bra's and if these are as amazing as people say they are, I'll definitely be back with another order!

19 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you, Chrystal! We’re so glad Olivia was able to help get the sizing sorted for you. We hope your new bras fit beautifully, and we’d absolutely love to have you back again.

Rated 5 out of 5 stars

Finally a bra that doesn’t dig into me!

Finally a bra that doesn’t dig into my sides and I don’t fall out whenever I bend over! Love it! Love it!

19 October 2026
Unprompted review
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Reply from Celeste D'or Curve

This is exactly what we love to hear, Nicole! So glad you’ve found something comfortable that stays supportive without digging in.

Rated 1 out of 5 stars

THIS IS NOT A PERFECT FIT GUARANTEE

I ordered 2 bras, they did not fit in the cup, so after 2 or 3 emails, it was recommended I try a different bra with a mesh. These did not fit in the cup either. Please note, this is where the perfect fit guarantee ends. If I wanted to try a different fit I would have to buy again at a slightly reduced price. To return the bras for a refund, I was told I would have to return them at a charge of £9.95 per parcel & that I would have to return as 2 separate parcels! I was only offered a 30% refund but could keep the 4 bras (which of course don't fit me so we're of no use whatsoever). Do not waste your money, as I did. Thank you for your reply. The 2nd bras you sent (the mesh ones) were actually no bigger in the cup than the first ones you sent. You keep saying that you allowed me to keep the bras that didn't fit - they are of no use to me. The fact remains, you do not offer what you call a 'Perfect Fit Guarantee' as this only applies if you have the perfect fit on the 2nd attempt.

14 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Helen, thank you for sharing your experience. We’re sorry the fit still wasn’t right for you, especially after you had already taken the time to provide your measurements and work with our team.

When the original Large bras felt too small in the cups, we asked for your underbust and fullest bust measurements so we could avoid simply guessing another size. Based on the information you provided, we recommended the Wireless Support & Lift V-Neck Mesh Bra in Large because it offers a deeper, more structured cup and stronger side containment.

You agreed to try that option, and two replacement bras were then arranged for you under our Perfect Fit Guarantee at no additional cost. You were also advised that you did not need to return the original bras.

We completely understand how disappointing it is that the replacement still didn’t give you the fit you were hoping for. The Perfect Fit Guarantee is designed to provide one replacement size or style when the original fit is unsuitable, and once that replacement has been fulfilled, any further options are handled separately.

Even though a further replacement or standard return would not normally fall within the Perfect Fit Guarantee after it has already been used, our team still tried to find another way to help. Additional goodwill options were offered, including a partial refund while keeping the bras, a discounted reorder, or a return under the applicable return terms.

We appreciate that those options were not the outcome you were hoping for, but they were offered as a genuine effort to find a resolution after the Perfect Fit Guarantee had already been completed.

Rated 5 out of 5 stars

Really great customer service

Really great customer service and the communication from Chloe was clear and prompt. I ordered two bras and while happy with one I felt the other didn't offer enough support. Chloe came back to me on email and recommended a bra she felt would be suitable and offered this as part of the 'Perfect Fit Guarantee' so there was no cost to me for the new bra and I don't have to return the other bra - I can either keep it, gift it or donate it. Would definitely recommend - the bra I have is very nice on and so comfortable.

19 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you, Laurie! We’re really pleased Chloe was able to understand what wasn’t working with the first style and recommend something more supportive. We hope the replacement is a much better match for you.

Rated 5 out of 5 stars

Very professional and friendly.

I was a bit sceptical to order a bra from the internet. I ordered one to try it and it was perfect. I loved it. I ordered 2 more and one of them was the wrong size.
I got in touch with the company and they were so helpful. They immediately sent me the right size. Olivia was very helpful with the whole process. Thank you ladies. I will recommend you to friends.

19 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much! We’re delighted your first bra was such a success and that Olivia could make sorting the sizing on the next order so straightforward. We really appreciate the recommendation.

Rated 1 out of 5 stars

I will not order from this company…

I will not order from this company again. To send something back has involved 17 emails. I am still waiting for a return label which cost me £10 to return these items back.

5 October 2026
Unprompted review
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Reply from Celeste D'or Curve

We’re sorry to hear how frustrating this return process has been.

From the name shown on this review alone, we’re unable to confidently identify your order and correspondence, so we’ve sent a request through Trustpilot for some additional information.

Please reply with your order number and the email address used for your purchase so we can locate the correct case, review the full email history, and check the status of your return label.

We do understand how frustrating it is to have exchanged so many emails and still be waiting, so once we can identify your order, we’ll review exactly what has happened and make sure the correct next step is taken.

Rated 5 out of 5 stars

Hi i am so impressed with my new bras

Hi i am so impressed with my new bras. Unfortunately, I ordered the wrong size the first time so Coleen advise me to get the next size down. They were delivered promptly. I’m so happy and I don’t even feel like I’m wearing a bra. I always hated the fact that my bra straps always fell down and I couldn’t wait to get them off when I came home. I highly recommend them to everyone that I talk to thank you so much.

5 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

So lovely to hear this! We’re really glad Coleen could help you find the better size and that the new bras are feeling so comfortable. No slipping straps and no rushing to take your bra off at the end of the day is exactly what we love to hear. Thank you so much for recommending us!

Rated 5 out of 5 stars

Most amazing business, thanks Molly❤️

I can not speak highly enough of the outstanding service Molly has gave me with my latest purchase. I mistakenly ordered the incorrect size so needed to obtain the larger size. Molly has gone above and beyond so promptly to get this sorted for me. I have honestly never dealt with such a kind, professional team in my life. Not only was it the most comfortable bra I have ever tried on the staff are sensational!!!!! Will be replacing all my bras with their range and sharing this with all my fiends❤️

17 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much, Debbie! Molly will be so happy to read this. We’re really glad she could get the sizing sorted quickly for you, and it’s wonderful to hear how comfortable you found the bra. We really appreciate you sharing your experience and recommending us to your friends!

Rated 5 out of 5 stars

I ordered two different Bras and were…

I ordered two different Bras and were too small on the strap part, I wanted to return and
They had me keep my bras and recommended a different Bra, AMAZING CUSTOMER SERVICE I CANT WAIT TO GET MY BRA’S!! THANK YOU GRACE!!

18 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much! We’re really glad Grace could help recommend a better option and make the exchange process easy for you. We hope the new bras are a much better fit when they arrive!

Rated 5 out of 5 stars

Grace really helped me find the style…

Grace really helped me find the style and size that fitted better than my current bras. She was very patient with me, answering my emails quickly. First bra was too big, so I asked and was told that I was entitled to one free replacement size bra only.
Fortunately this one did fit a little better in the cup area, 'though it's still a little baggy around the front band. Slightly disappointed that the straps are far wider on the smaller size "full coverage" than the larger "deep plunge" style, and doen't look quite as feminine. I had thought if I reduced a size as advised, the straps would be thinner, and the bra fastening at the back too, which sadly was not the case.
Still a comfortable bra, even if it's not perfectly fitted to me.

15 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you for sharing such detailed feedback, Janette. We’re glad Grace was able to help you find a more comfortable fit and that the replacement worked better through the cups. We also really appreciate your comments about the wider straps and back fastening on the fuller-coverage style. Different styles are designed with different levels of coverage and support, so those details can vary, but your feedback is genuinely useful to us.

Rated 1 out of 5 stars

I was not happy with the product

I was not happy with the product. It didn’t look anything like all of the social media ads which clearly use women With boob jobs to make the results look much more effective. There was nothing wrong with the product to such it just didn’t meet the high expectations the ads had created however to return this product what a nightmare! Firstly they make you jump through multiple hoops trying to convince you to take store credit or swap the product which is fine but if I just want to refund tell me the details and let me do it there and then I shouldn’t have to wait days actually weeks to be able to return a product. What a joke! Then they have the audacity to charge almost £10 return fee to cover the admin yet this is a product you can only purchase online and cannot see or feel prior to it being delivered so as a customer your rights are to return it there should not be a fee especially that high. This is absolutely disgusting on top of that. They also charge you to return the product as well as paying the original delivery fee. I’m pretty sure that’s not how it’s supposed to work so basically I’ve got no items and I’ve lost the best part of £20 avoid at all costs what a scam!!!

1 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Emily, we’re sorry to hear how disappointed you’ve been with the return experience.

When a customer contacts us because the fit or style isn’t right, our team will normally first explain the options available, including our Perfect Fit Guarantee, which allows a different size or style to be tried without having to return the original items. We may also explain other alternatives such as store credit or a partial refund, but these are choices and a customer can still proceed with a standard return if that is what they prefer.

For a standard change-of-mind or fit return, a prepaid return label is provided and the applicable return fee is deducted from the refund.

We’re unable to identify your order or previous correspondence from the name shown on this review alone.

We’ve sent you a request through Trustpilot for some additional information so we can locate the correct customer record and review exactly what happened with your return.

Please respond to that request with your order number and the email address used for your purchase. Once we can match the review to your account, we’ll be able to properly review the full history and respond to the specific concerns you’ve raised.

Rated 1 out of 5 stars

Hi i wrote a review over a week ago

Hi i wrote a review over a week ago, was asked to give further information eg order number, i supplied this via the portal, and still no response from the company, so still out of pocket ?

11 September 2026
Unprompted review
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Reply from Celeste D'or Curve

We’re sorry you feel this has not been resolved.

At the moment, we’re unable to identify your order or correspondence from the name shown on this Trustpilot review alone. The additional information submitted through Trustpilot does not appear to have given us enough detail to confidently match you to a customer record.

On your review, your name is only showing as “customer,” so unfortunately we’re unable to identify your order or previous correspondence from the review alone.

You mentioned that you already submitted further information through Trustpilot, but we still haven’t been able to match the review to a customer record.

Please send us your full name, order number, and the email address used for the purchase so we can locate your case and review the full correspondence properly.

We want to make sure we’re looking at the correct account and can see exactly what has happened before responding further.

Rated 5 out of 5 stars

Quick response to my request to…

Quick response to my request to exchange! Great customer service. Thank you so much!

17 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much, Teresa! We’re really glad the exchange was handled quickly and that you had a great experience with our team.

Rated 5 out of 5 stars

Great Service

I had asked to exchange the bras in found the communication and service top level. Very satisfied with the experience

10 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you, Jamie! We’re so pleased to hear you were happy with the communication and service throughout your exchange. We really appreciate you taking the time to share this.

Rated 5 out of 5 stars

I ordered two different styles after…

I ordered two different styles after measuring according to special instructions. I was not happy with the fit and contacted Customer Service. I was contacted within a day or so and instructed to complete a Return Request and take a photo of my two items still showing the tags in place. I sent a photo of the items on explaining what I did not like about the fit. I then received a recommendation of a suggested style and told I would receive replacement items AND I did not have to return the original items - I could keep, donate or gift them. I'm anxious to receive my replacement order.

16 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you so much for sharing your experience. We’re really pleased our team was able to understand what wasn’t working with the fit and recommend a better option for you. We hope your replacements are a much better match!

Rated 5 out of 5 stars

It's a great fit

It's a great fit l have a broard back and not so big breast but the style of the bra pulls everything together and it great fit very comfortable to wear all day will be purchasing again fast postage

16 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you for the lovely feedback. We’re so glad the fit feels comfortable and supportive throughout the day. It’s great to hear you’ll be ordering again!

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