Excellent customer service
Competitive sms rates and excellent customer care
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Celcom Africa is a leading communications solutions provider dedicated to helping businesses and organizations across Africa connect effectively with their audiences. Founded in Kenya, Celcom Africa has grown to become a trusted partner for enterprises, SMEs, NGOs, educational institutions, and other organizations seeking reliable, scalable, and cost-effective messaging solutions. The company specializes in bulk SMS, application-to-person (A2P) messaging, USSD, shortcodes, bulk email, and multi-channel communication platforms. With a strong focus on technology and innovation, Celcom Africa provides a robust platform that allows businesses to reach customers instantly, send transactional alerts, conduct surveys, run promotional campaigns, and integrate messaging services directly into their applications through easy-to-use APIs. By offering tools that combine automation, analytics, and real-time delivery tracking, Celcom Africa empowers clients to enhance engagement, improve customer experiences, and drive measurable results. Operating across multiple African countries, Celcom Africa emphasizes accessibility and reliability, ensuring that messages reach every recipient, regardless of device or network. The company prides itself on delivering high-quality, secure, and compliant communication solutions tailored to diverse industries such as e-commerce, healthcare, education, logistics, hospitality, insurance, and professional services. Driven by a commitment to innovation, client satisfaction, and excellence, Celcom Africa continues to expand its services and technological capabilities, helping organizations across the continent connect, communicate, and grow in a digital-first world.
Arbor House, Arboretum Drive, Nairobi, Kenya
Competitive sms rates and excellent customer care
The CPaaS platform meets the best quality metrics in Kenya and Africa at large.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.