Exceptional service from Ben and Duncan. We’ve got a trade account and never used the online service, we needed next day delivery and this was the best option. Always very helpful and quick service �... See more
Company replied
Location
Switch locationUnit 4 Ember Centre Road, Lyon Road, KT12 3PU Walton-on-Thames, GB
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See what reviewers are saying
Good system, delivery and returns but online description not detailed enough. Light bulb dimensions of this type are critical as so many is,ilar lies with length including and excluding pins essentia... See more
Company replied
The website is great for pricing up jobs quickly out of hours. The staff at the branch where my account is held are so helpful. They go above and beyond to make sure everything is OK.
Company replied
Staff are all exceptional and so helpful everytime I go in
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - WOT
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 4 Ember Centre Road, Lyon Road, KT12 3PU, Walton-on-Thames, United Kingdom
- 01932 244400
4.3
Excellent
12 reviews
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Exceptional service from Ben and…
Exceptional service from Ben and Duncan. We’ve got a trade account and never used the online service, we needed next day delivery and this was the best option. Always very helpful and quick service 👍🏻🙌🏻
Brightstar Networks Ltd
2 October 2025
Unprompted review
Reply from CEF - WOT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Trade customer, always use CEF
The website is great for pricing up jobs quickly out of hours.
The staff at the branch where my account is held are so helpful. They go above and beyond to make sure everything is OK.
29 July 2025
Reply from CEF - WOT
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
Staff are all exceptional and so…
Staff are all exceptional and so helpful everytime I go in
28 May 2025
Reply from CEF - WOT
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WOT
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Always got what i need and fast delivery
8 July 2024
Reply from CEF - WOT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WOT
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Quick easy friendly
8 May 2023
Reply from CEF - WOT
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service from the guys as usual and especially Ben
Great service from Ben as always
19 April 2023
Reply from CEF - WOT
Thank you very much for your review Patrick.
Best Regards
Adele Feller (Customer Services Manager)
Overall good but..
Good system, delivery and returns but online description not detailed enough. Light bulb dimensions of this type are critical as so many is,ilar lies with length including and excluding pins essential. However I returning=d person to Walton and the service was excellent and friendly.
28 December 2022
Reply from CEF - WOT
Thank you very much for your review and feedback David.
Best Regards
Adele Feller (Customer Services Manager)
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