When 12.00 delivery was missed CEF phoned me within the hour stating reason and recovery action. Phoned later to say recovery action had been achieved. Item delivered later in afternoon. Success. Fi... See more
Company replied
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EASY SMOOTH TRANSACTION. ITEM ARRIVED WELL PACKAGED AND WITHIN THE TIME SCALE. GREAT SERVICE
Company replied
(Non trade) Excellent service from start to items being delivered. Great online choice of products, easy to view and cost, arrived in two robust boxes packed well. I have already recommended CEF... See more
Company replied
Everyone at the Worcester Branch are so helpful nothing is too much trouble. If you need something they will always do their best to get it for you.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - WOR
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Temperance St, WR1 2AZ, Worcester, United Kingdom
- 01905 28771
4.5
Excellent
15 reviews
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DEWALT TRIPOD 18V LIGHT
EASY SMOOTH TRANSACTION. ITEM ARRIVED WELL PACKAGED AND WITHIN THE TIME SCALE. GREAT SERVICE
8 January 2026
Reply from CEF - WOR
Thank you very much for your review Russ.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Dave, Alex and the team at worcester do a great…
Dave,Alex and the team at Worcester do a great job.
Used them for years, always make you feel welcome, lots of industry experience. Keep up the great work
11 March 2025
Reply from CEF - WOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Can’t complain to be honest with you
Can’t complain to be honest with you. Delivery was spot on and the price was spot on, cheers lads.
31 December 2024
Reply from CEF - WOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager
Reply from CEF - WOR
Thank you very much for your review Alun.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
(Non trade)
Excellent service from start to items being delivered. Great online choice of products, easy to view and cost, arrived in two robust boxes packed well.
I have already recommended CEF to family and friends as very good service provided.
25 October 2024
Reply from CEF - WOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
By far the cheapest when in the market…
By far the cheapest when in the market for Milwauki power tools. 24hr delivery to a store nearby. A call to say it had arrived at 9.30am. Collection easy and polite at the Worcester store.
Thank you very much.
15 October 2024
Reply from CEF - WOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Quick and easy
Quick and easy, waiting to install the Harvi when my air source heat pump is installed
29 February 2024
Reply from CEF - WOR
Thank you very much for your review Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Everyone at the Worcester Branch are so…
Everyone at the Worcester Branch are so helpful nothing is too much trouble. If you need something they will always do their best to get it for you.
29 September 2023
Reply from CEF - WOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Worcester store
I phoned the Worcester store and was told what I wanted was not in stock but could be delivered next day if I ordered on line. He gave me the code for the item to make it easier to find. Very helpful. Item came next day as promised.
3 October 2023
Reply from CEF - WOR
Thank you very much for your review and feedback Diane.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WOR
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
great service thanks for your help
11 January 2023
Reply from CEF - WOR
Thank you very much for your review Stuart.
Best Regards
Adele Feller (Customer Services Manager)
CEF noticed missed timed delivery and took ownership.
When 12.00 delivery was missed CEF phoned me within the hour stating reason and recovery action. Phoned later to say recovery action had been achieved. Item delivered later in afternoon. Success. First time I have received service like this on late delivery from a distributor.
Thanks
13 January 2023
Reply from CEF - WOR
Thank you very much for your review and feedback Brian.
Best Regards
Adele Feller (Customer Services Manager)
Sold me a second hand charger at full price
Sold me a second hand charger at full price.
When the already opened box was opened in front of my customer it was apparent the charger had previously been installed and returned as it was covered in brickdust.
My customer was furious and was convinced i was trying to install second hand equipment at full cost and so i lost the contract and the confidence my client had in me.
CEF cost me a good customer, a days wage and my reputation has been smeered as a result of them trying to fob me off with second hand goods
12 September 2022
Reply from CEF - WOR
Thank you for your review and feedback Eddie Milner.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you shortly.
Best Regards
Adele Feller (Customer Services Manager)
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