Orders are easy to do and product is delivered on time at local store
Company replied
Gateway 49 Trade park, Unit 9 Kerfoot Street, WA2 8NT Warrington, GB
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Orders are easy to do and product is delivered on time at local store
Company replied
Super friendly and helpful guys on the counter nothing too much trouble went out of his way to get me the right product
Company replied
Looked on Google for what I wanted CEF came up with a good price and reasonable delivery charge. So ordered my item with a selection of delivery dates to select which was best for me.
Company replied
Always a pleasure dealing with Ben and his team, great bunch and always professional 👍
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Gateway 49 Trade park, Unit 9 Kerfoot Street, WA2 8NT, Warrington, United Kingdom
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Orders are easy to do and product is delivered on time at local store

Reply from CEF - WAR
Super friendly and helpful guys on the counter nothing too much trouble went out of his way to get me the right product

Reply from CEF - WAR
Nice store,pleasant staff and very efficient.
Great communication and order follow up.

Reply from CEF - WAR
Looked on Google for what I wanted CEF came up with a good price and reasonable delivery charge. So ordered my item with a selection of delivery dates to select which was best for me.

Reply from CEF - WAR
Always a pleasure dealing with Ben and his team, great bunch and always professional 👍

Reply from CEF - WAR

Reply from CEF - WAR
One day delivery means around 4 days, really "good" service, really

Reply from CEF - WAR
Needed some measured armoured cable urgently as the landscapers were starting work. CEF, had what I needed and cut to my requirements had it delivered within 48hrs of ordering due to the weekend. I was kept informed throughout the process. Thank you CEF and thier excellent courier.

Reply from CEF - WAR
Very poor customer service at branch. Courier stated that delivery was made to branch prior to midday. Went to collect around 4pm. Staff could not find order and told me it had not been delivered despite knowing that courier had stated delivery had been made. Shrug shoulders attitude and suggested I should phone the order line surely a member of staff should have done this. I phoned order line who were very good. They phoned the branch with the name of signature and the delivery was found with the excuse that it was under waste cardboard as the collection of waste had not been made. All this could have and should have been quickly resolved by staff not telling customer to go and sort it yourself.
So order correct and delivered on time 5 star. Help line 5 star. Branch customer service nil star. Would I use CEF again, Yes but would not use that branch.

Reply from CEF - WAR
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