Excellent service from the staff at CEF Wakefield. Polite, helpful, friendly and above all, extremely knowledgeable. Many thanks to Lewis. Will return and highly recommend.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn't have what I wanted so I had to order it myself on line.
Company replied
Good service I just had to order the product myself to ensure next day delivery into store
Company replied
Excellent help and support from branch staff and supplier
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - WAK
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Jacob's Well Ln, WF1 3JG, Wakefield, United Kingdom
- 01924 377138
4.0
Great
8 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn't have what I wanted so I had to…
Didn't have what I wanted so I had to order it myself on line.
25 March 2026
Reply from CEF - WAK
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Excellent help and support from branch…
Excellent help and support from branch staff and supplier
19 November 2025
Reply from CEF - WAK
Thank you very much for your review Graham.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service from the staff at CEF…
Excellent service from the staff at CEF Wakefield. Polite, helpful, friendly and above all, extremely knowledgeable. Many thanks to Lewis. Will return and highly recommend.
25 June 2025
Reply from CEF - WAK
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Helpful staff with useful advice and…
Helpful staff with useful advice and pleasant manor made shopping a nice experience, will definitely use again without hesitation.
8 February 2025
Reply from CEF - WAK
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good service
Good service
I just had to order the product myself to ensure next day delivery into store
13 November 2023
Reply from CEF - WAK
Thank you very much for your review Mick.
Best Regards
Adele Feller (Customer Services Manager)
Accounts leave much to be desired
If you hold an account with these and are self employed you better hope to god you never end up in hospital and that your customers pay you on time. These show no mercy to n taking you to court
6 June 2023
Unprompted review
Reply from CEF - WAK
Thank you very much for your review and feedback Adam.
A member of the CEF team will be in contact with you to discuss.
Best Regards
Adele Feller (Customer Services Manager)
Very disappointing first order
Very disappointing first order. Just for 2x Twin Flourescent Tube lights. Wakefield store showed 3 in stock so placed the order online for collection & went to collect. Upon arriving was told they have 1 in stock & thats in the faulty bin. I asked them to order them in and give me a call when back in stock as I was in no rush to which they refused & I had to order again & pay for delivery, I live a mile away from the store. Screwfix it is then...
18 July 2022
Unprompted review
Reply from CEF - WAK
Thank you for your review and feedback Ed.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customer.services@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - WAK
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.