Jake and the team have greatly assisted our business in our transition into the renewables market. Orders being prepared in advance, as well as repeat items being stocked has given us peace of mind th... See more
Company replied
Location
Switch locationMill Race Lane, Stourbridge Industrial Estate, DY8 1JN Stourbridge, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Been using city electrical for a while now with no issues. We tend to use steve evans for 95% of our jobs and we can't fault him at all, always on the end of the phone, quotes sent backreally quickly... See more
Company replied
All good. Item as described,extremely well packed and delivery details regularly updated.
Company replied
CEF Stourbridge is my go to electrical wholesaler, Jake and his team go above and beyond to provide materials quickly and efficiently. The staff on the counter are always very warm and welcoming and... See more
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - Stourbridge
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Mill Race Lane, Stourbridge Industrial Estate, DY8 1JN, Stourbridge, England, United Kingdom
- 01384 551 600
4.3
Excellent
9 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good
All good. Item as described,extremely well packed and delivery details regularly updated.
9 March 2026
Reply from CEF - Stourbridge
Thank you very much for your review John.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful and friendly.
18 February 2026
Reply from CEF - Stourbridge
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - Stourbridge
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
fantastic service
Been using city electrical for a while now with no issues. We tend to use steve evans for 95% of our jobs and we can't fault him at all, always on the end of the phone, quotes sent backreally quickly and he even brings out our materials with a complimentary latte. great service from a great member of staff
1 August 2025
Unprompted review
Reply from CEF - Stourbridge
Thank you very much for your review & feedback Chris.
Best Regards
Adele Feller (Customer Services Manager)
5 star service always provided by Steve Evans
5 star service always provided by Steve Evans. Always on the end of the phone when we need him. Great communication throughout any of our jobs.
30 July 2025
Unprompted review
Reply from CEF - Stourbridge
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF Stourbridge is my go to electrical…
CEF Stourbridge is my go to electrical wholesaler, Jake and his team go above and beyond to provide materials quickly and efficiently. The staff on the counter are always very warm and welcoming and have excellent product knowledge.
18 June 2025
Unprompted review
Reply from CEF - Stourbridge
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
By far the best cef we have ever dealt…
By far the best cef we have ever dealt with in 16 yrs . Jake time after time puts his customers before all else. Commendable 🫡
9 June 2025
Unprompted review
Reply from CEF - Stourbridge
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service all round
Jake and the team have greatly assisted our business in our transition into the renewables market. Orders being prepared in advance, as well as repeat items being stocked has given us peace of mind that installs will always go as planned. Delivery service to site has also been excellent. Great service all round and without a doubt, CEF Stourbridge are our go-to supplier.
1 May 2025
Unprompted review
Reply from CEF - Stourbridge
Thank you very much for your review Oliver.
Best Regards
Adele Feller (Customer Services Manager)
Great price and fast delivery
14 April 2025
Reply from CEF - Stourbridge
Thank you very much for your review Bryan.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.