Great over the counter service. Very helpful and knowledgeable individual.
Company replied
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Great over the counter service. Very helpful and knowledgeable individual.
Company replied
Knowledgeable and helpful staff
Company replied
I visited my local branch of C.E.F , who did not have the item I wanted in stock. I was advised by the member of staff who dealt with me to look on the website , and when I did , the item was in stoc... See more
Company replied
Items ordered were as ordered and delivered in a very timely manner. No issues and good communication.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
2 Beddow Way, ME20 7BT, Aylesford, United Kingdom
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Great over the counter service. Very helpful and knowledgeable individual.

Reply from CEF - MSE

Reply from CEF - MSE
I visited my local branch of C.E.F , who did not have the item I wanted in stock. I was advised by the member of staff who dealt with me to look on the website , and when I did , the item was in stock and available for next day delivery . As this would have been a Saturday and not convenient for me , I was given the option to have it delivered to the branch on the Monday , which was much more convenient .
The staff at the branch were very helpful and within a matter of minutes , I had received the item , and the whole experience was very much to my satisfaction.

Reply from CEF - MSE
Items ordered were as ordered and delivered in a very timely manner.
No issues and good communication.

Reply from CEF - MSE
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