CEF - LTH Reviews 23

TrustScore 4.5 out of 5

4.4

Station Estate, Newbridge Hill, LN11 0JT Louth, GB


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Rated 5 out of 5 stars

Usually have what I need or can get me what I need quickly, great friendly and knowledgeable staff at our local branch, always keen to help out. Website and order/quoting services are all very good an... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery over Easter bank holiday, best price I could fine anywhere

Company replied

Rated 5 out of 5 stars

Brilliant service, next day delivery direct to site. Our local CEF at Louth provide a great service.

Company replied

Rated 3 out of 5 stars

Very helpful in Branch, other areas unclear. Very slow from depot to Branch, but other deliveries/carriers were OK despite holiday breaks. It seemed to get stuck in Newark, no reason given.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - LTH

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Station Estate, Newbridge Hill, LN11 0JT, Louth, United Kingdom

  • 01507 600695

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

Super fast delivery over Easter bank…

Super fast delivery over Easter bank holiday, best price I could fine anywhere

3 April 2026
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review Mark.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Brilliant service

Brilliant service, next day delivery direct to site. Our local CEF at Louth provide a great service.

9 March 2026
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Staff in Louth were extremely helpful…

Your staff in Louth were extremely helpful in identifying the most appropriate bulbs for the outdoor ceiling light I had brought from you online and provided advice on how to fit it.

11 December 2025
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review Alan.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

City EXCELLENT factors!!

Cef are a fantastic company and will go the extra mile for southview holiday park parkdean resorts, we use the louth branch and they are very informative and very responsive to any question. Our rep is liam and he is so helpful and is always on hand to deliver the best quality services possible. We will continue using CEF as no other competitor can match the quality and the fantastic customer service.

6 June 2025
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

I was taken with a major issue

I was taken with a major issue. They didnt care. They didnt want to know and left me at more risk. Shame on them

25 April 2025
Unprompted review
CEF - LTH logo

Reply from CEF - LTH

Thank you for your review and feedback.

We apologise that on this occasion we have not provided you with an acceptable level of service.

I am afraid no contact details are provided against this review and your order number is not noted for me to obtain, so we are unable to get in contact with you by phone or email, please could you e-mail customerservices@cef.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Usually have what I need or can get me…

Usually have what I need or can get me what I need quickly, great friendly and knowledgeable staff at our local branch, always keen to help out. Website and order/quoting services are all very good and robust, offering a fantastic range of products. Excellent!!!

27 September 2024
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback Ian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

On my last order at my request the…

On my last order at my request the cable was spooled onto a substantial drum for easy installation. One item was out of stock so I ordered it online and it came the next working day

8 March 2024
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback Anthony.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I was initially served by Liam

I was initially served by Liam, where he explained everything I needed to know about the cable I wanted.
I then made an order online, and it was delivered on time. Well done to all.

13 April 2023
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Had what I wanted and was an easy…

Had what I wanted and was an easy process to order it.
Delivery to my local store was a plus and all went well when I collected my order

19 January 2023
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review Mike.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

Helpful in Branch, other areas unclear.

Very helpful in Branch, other areas unclear. Very slow from depot to Branch, but other deliveries/carriers were OK despite holiday breaks. It seemed to get stuck in Newark, no reason given.

30 December 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback Mr Hill.

Our customer services team will be in contact with you shortly

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Ordered

Ordered, got acknowledgement, got dispatch notification, got product. Job done 👍

15 December 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Gentleman at the Louth Branch advised…

Gentleman at the Louth Branch advised me on how to get some alternative bulbs which have been discontinued. Everyone else said I needed to get new fittings.
Thank you.

21 October 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

First class all round service

Part I wanted (Expel-air extractor fan unit) was not kept at local store so the employee talked me through ordering it on the company website for delivery the next day. Excellent service from local store counter and delivered on time.👍

6 October 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service from this reliable…

Great service from this reliable company, always have stock of what I’m looking for, Fantastic friendly staff in our local branch always going the extra mile.

7 September 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service…

I bought an extract fan which when fitted was very noisy, CEF dropped off another plus a silent version to give me an option when I went back to the customer no charge for this and offered to collect the returned fans from me.

1 September 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

On line order

On line order, delivered to our local Louth branch, first class and simple at every step

17 August 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review Graham.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service an always there to…

Excellent service an always there to help. Thay go above an beyond for my company. An offer a fantastic service to me an my Colleagues. Well done louth branch.

Si Carter

29 July 2022
CEF - LTH logo

Reply from CEF - LTH

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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