CEF - LAU Reviews 23

TrustScore 4.5 out of 5

4.6

Units 17/18, Pennygillam Industrial Estate, PL15 7ED Launceston, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Exceptional service and customer care, with great knowledge and expertise in all aspects of electrical supplies. A wide range of quality products with outstanding back up. I can’t speak highly enough,... See more

Company replied

Rated 5 out of 5 stars

All the staff are super friendly and very knowledgeable with all the products. They go above to help and ge my orders ready for a swift collection. I highly recommend CEF and the team at Launceston.

Company replied

Rated 5 out of 5 stars

Great customer service, daily deliveries, next day deliveries also from their hub, good prices, what's not to like.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - LAU

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Units 17/18, Pennygillam Industrial Estate, PL15 7ED, Launceston, United Kingdom

  • 01566 774563

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Speedy as described

Speedy as described

13 February 2026
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review Jonathan.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Quick service

Quick service, goods as were described. Well packed

11 February 2026
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review Graeme.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great customer service

Great customer service, daily deliveries, next day deliveries also from their hub, good prices, what's not to like.

8 January 2026
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review Bill.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, good prices and most importantly friendly staff.

12 November 2025
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Efficient

They try hard and remain polite, even when faced with difficult customers

25 June 2025
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review David.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

All the staff are super friendly and…

All the staff are super friendly and very knowledgeable with all the products. They go above to help and ge my orders ready for a swift collection. I highly recommend CEF and the team at Launceston.

14 June 2025
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review Alexander.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

CEF's local branch is key to the…

CEF's local branch is key to the running of my business and I cant thank them enough for their support.

24 February 2025
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Exceptional service and customer care

Exceptional service and customer care, with great knowledge and expertise in all aspects of electrical supplies. A wide range of quality products with outstanding back up. I can’t speak highly enough, and highly recommend CEF Launceston

19 February 2025
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Good helpful service

Good helpful service, nothing too much trouble.

10 January 2024
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review Mr Bushell.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

good pricing

good pricing, fast delivery

24 November 2023
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very helpful staff ,great service and…

Very helpful staff ,great service and they loaded the goods into my van.

9 November 2023
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I have been with CEF Launceston for a…

I have been with CEF Launceston for a number of years and have no complaints. The staff have always been helpful and cheerful.

8 April 2023
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 1 out of 5 stars

£19.95 delivery for £5.30 items

£19.95, for delivery to my local factors, when they had it in stock, system needs changing.

20 October 2022
CEF - LAU logo

Reply from CEF - LAU

Thank you for your review and feedback Richard.

We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

All in all excellent service. Rare these days.

So helpful over the phone. Called when the items i had ordered where in stock.
Delivered on the day they said they would. Excellnet pricing. Better than anything I could find online.
All in all excellent service which is rare these days.

3 November 2021
CEF - LAU logo

Reply from CEF - LAU

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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