CEF - HAR Reviews 19

TrustScore 4.5 out of 5

4.5

39/40 Burnt Mill, Elizabeth Way, CM20 2HU Harlow, GB


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See what reviewers are saying

Rated 4 out of 5 stars

It was good but as I always checked out as guest I never get email saying my order is ready I have to keep checking status

Company replied

Rated 5 out of 5 stars

Friendly, knowledgeable staff at the CEF store in Harlow spent time explaining and showing me the options for new downlights for my bathroom. Since these weren't in stock at the store, I went home and... See more

Company replied

Rated 5 out of 5 stars

Harlow Branch are very helpful and efficient. Online ordering is very easy to use, we place probably 2-3 orders a week, very satisfied with the service!

Company replied

Rated 4 out of 5 stars

The branch are always helpful, going that extra bit to get the goods I need. The website needs looking at, you can leave goods in the checkout without realising, no reminders are sent.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - HAR

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 39/40 Burnt Mill, Elizabeth Way, CM20 2HU, Harlow, United Kingdom

  • 01279 425580

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Straight forward easy to use website

Straight forward easy to use website, super fast delivery and easy to understand confirmation and invoicing process

9 January 2026
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review Kim.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

great service

great service, easy to use website, and next day delivery. Perfect!!

28 August 2025
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Harlow Branch are very helpful and…

Harlow Branch are very helpful and efficient.
Online ordering is very easy to use, we place probably 2-3 orders a week, very satisfied with the service!

5 February 2025
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)


Rated 5 out of 5 stars

Excellent customer service

Friendly, knowledgeable staff at the CEF store in Harlow spent time explaining and showing me the options for new downlights for my bathroom. Since these weren't in stock at the store, I went home and ordered then online from the CEF website. Ordering was easy and delivery was prompt and efficient. The lights arrived in good condition so I look forward to having them installed.

31 January 2025
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

It was good but as I always checked out…

It was good but as I always checked out as guest I never get email saying my order is ready I have to keep checking status

1 August 2024
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review and feedback Stephen.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Always deliver on time CEF are a…

Always deliver on time CEF are a trusted supplier for us.

4 July 2024
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

All helpful

10 April 2024
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review Mrs Bonds.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Everything you need!

Exceptional services, prompt deliveries, unparalleled technical guidance, an extensive product selection, unbeatable prices, and amazing deals – working with CEF is a delight, especially for substantial projects or personal needs. For all your electrical material requirements, count on CEF to have everything you're looking for!

3 January 2024
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your great review and feedback Ciprian.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Jason

Great customer service

5 July 2023
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Refund

Really easy to contact, Most helpful didn't take too long. Many thanks

12 April 2023
Unprompted review
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review Tony.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Spot on

Spot on! So easy to order online and fast delivery.

24 September 2022
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review John.

Best Regards
Adele Feller (Customer Services Manager)

Rated 4 out of 5 stars

The branch are always helpful

The branch are always helpful, going that extra bit to get the goods I need.
The website needs looking at, you can leave goods in the checkout without realising, no reminders are sent.

3 July 2022
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

I made an error when ordering and they…

I made an error when ordering and they fixed the error in a pleasant and professional manner

6 April 2022
CEF - HAR logo

Reply from CEF - HAR

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

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