It is a very easy website to order components. Good range of items available. The best part is that the stock levels at various branches seem to be accurate. Staff at Fulham very helpful.
Company replied
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It is a very easy website to order components. Good range of items available. The best part is that the stock levels at various branches seem to be accurate. Staff at Fulham very helpful.
Company replied
I needed a 09:30 delivery to meet a deadline, they came through bang on 09:30. Great service and delivery.
Company replied
Product arrived ahead of schedule. Works like a dream
Company replied
Fantastic customer service James Marks went above and beyond to make sure my materials were delivered to me. SIMPLY AMAZING!!!
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 1, 92-104 Carnwath Road, SW6 3HW, Fulham, United Kingdom
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It is a very easy website to order components. Good range of items available. The best part is that the stock levels at various branches seem to be accurate. Staff at Fulham very helpful.

Reply from CEF - FUL
I needed a 09:30 delivery to meet a deadline, they came through bang on 09:30. Great service and delivery.

Reply from CEF - FUL
Product arrived ahead of schedule. Works like a dream

Reply from CEF - FUL
Utterly useless. The staff are so slow they couldn’t even catch a cold. They just don’t care, are lazy and don’t give a damn about customers. Every time you go into the branch it takes way too long. They have no urgency and no regard for you at all. Avoid at all costs. Fulham branch in Chelsea. Manager can’t be bothered to meet you either.
Update - I provided my details and had a conversation with a manager who was going to speak to the branch and come back to me. Never heard from him again!

Reply from CEF - FUL
Brilliant service james from fulham branch very helpful

Reply from CEF - FUL
Fantastic customer service
James Marks went above and beyond to make sure my materials were delivered to me.
SIMPLY AMAZING!!!

Reply from CEF - FUL
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