Kept up to date with delivery of goods, loads of stock to choose from, knowledgeable staff
Company replied
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Kept up to date with delivery of goods, loads of stock to choose from, knowledgeable staff
Company replied
Was able to pick up the stuff at the branch, however the app did not Make it clear that the batteries I ordered were in stock at tge branch and I paid post and packaging for no reason
Company replied
great service fair price great staff in local branch
Company replied
Prompt service and arrived well packaged - thank you.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
23 Tyock Industrial Estate, IV30 1YX, Elgin, United Kingdom
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Kept up to date with delivery of goods, loads of stock to choose from, knowledgeable staff

Reply from CEF - ELG
great service fair price great staff in local branch

Reply from CEF - ELG
Was able to pick up the stuff at the branch, however the app did not
Make it clear that the batteries I ordered were in stock at tge branch and I paid post and packaging for no reason

Reply from CEF - ELG
Prompt service and arrived well packaged - thank you.

Reply from CEF - ELG
Friendly helpful staff
Good availability of stock
Economic prices and no problems with postage to remote and rural areas
Speedy delivery, good packaging

Reply from CEF - ELG
Excellent service personal call to sort out purchase. well done

Reply from CEF - ELG
Excellent service every time from the CEF team in Elgin, special mention to Lorraine who goes above and beyond to help me with every query I have.

Reply from CEF - ELG
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