Great and varied range carried in store and online. Really quick online service as well.Found the Staff in this branch to be very helpful and friendly.
Company replied
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Great and varied range carried in store and online. Really quick online service as well.Found the Staff in this branch to be very helpful and friendly.
Company replied
We have an account with CEF along with many other trade suppliers. Used the East Kilbride branch. We have always found the staff in this branch to be extremely helpful and they always go the extra m... See more
Company replied
Asked them to order in two items and I was told you would be better doing it online as it would take two weeks for them to receive them. The attitude of the staff member behind the counter was shockin... See more
Company replied
Took the stress out of buying a car, could not be more helpful, even took the time after delivering all the way to Torquay devon, to tax the car on line for us.
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
26 Colvilles Park, East Kilbride, G75 0GZ, Glasgow, United Kingdom
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Great and varied range carried in store and online. Really quick online service as well.Found the Staff in this branch to be very helpful and friendly.

Reply from CEF - EAK
10/10 service from Adam and Caitlin at East Kilbride branch

Reply from CEF - EAK
The products arrived promptly and the customer service was friendly and helpful

Reply from CEF - EAK
I have not even received my item and it has said it’s been delivered. I have camera footage all around my house and they had no parcel being delivered. ?

Reply from CEF - EAK
Took the stress out of buying a car, could not be more helpful, even took the time after delivering all the way to Torquay devon, to tax the car on line for us.

Reply from CEF - EAK
Website so easy to navigate and helps that the East Kilbride branch are there whenever you need them

Reply from CEF - EAK
We have an account with CEF along with many other trade suppliers. Used the East Kilbride branch. We have always found the staff in this branch to be extremely helpful and they always go the extra mile. We have not experienced this level of service in any other trade supplier.

Reply from CEF - EAK
Staff at my local East Kilbride store are very helpful, always friendly and quick with their deliveries

Reply from CEF - EAK
Was delivered 3 days later than what was requested and specified.
Cost a day in site.

Reply from CEF - EAK
Asked them to order in two items and I was told you would be better doing it online as it would take two weeks for them to receive them. The attitude of the staff member behind the counter was shocking. I then ordered the parts online and got them next day . I won’t be rushing back to East Kilbride branch.

Reply from CEF - EAK
Ordered a click and collect on Saturday evening for next day delivery. Phoned on Wednesday, still hadn’t arrived, phoned back on Thursday. The staff got back to me later in the afternoon to say the package had been delivered to the wrong place and they had managed to track it down and collect it.

Reply from CEF - EAK
I ordered something to be delivered to the shop on Friday (needing it for the weekend) and it still hasn’t arrived. I emailed the help desk who forwarded it on to the stores and I have them had no reply from them. Still waiting to know if my order has been delivered.

Reply from CEF - EAK
Online ordering was a simple, time saving experience.
Despatched and delivery exactly when I requested.

Reply from CEF - EAK
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