I needed help with ordering the correct trunking facsia. CEF were very patient and I was able to get the product ordered very quickly
Company replied
Location
Switch locationUnit 2 Valleybrook Business Park, Chapel Street, Off Mill Street, CW2 7DT Crewe, GB
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See what reviewers are saying
Ordered parts for collection from my local branch, had issue finding one of the two parcels, but didn't take long. Helpful staff and micc parts at distribution centre. Not many places carry pyro a... See more
Company replied
Ordering downlights was was easy and arrived on time. Only 4 stars as the easy fit connectors dont hold multiple cables very firmly and easily pull out but that's not CEFs fault. Designers and manufac... See more
Company replied
Returned in line purchase and re selected correct products with help from Adam on trade counter.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - CRE
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 2 Valleybrook Business Park, Chapel Street, Off Mill Street, CW2 7DT, Crewe, United Kingdom
- 01270 214106
4.0
Great
20 reviews
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Great customer service!
I needed help with ordering the correct trunking facsia. CEF were very patient and I was able to get the product ordered very quickly
27 March 2026
Reply from CEF - CRE
Thank you very much for your review Tina.
Best Regards
Adele Feller (Customer Services Manager)
Piss poor
Piss poor. We have deliveries taking 2-3 days to arrive and CEF blame the couriers🤦
News flash, I don’t care. Get the materials to site or store next day as you advertise
6 January 2026
Reply from CEF - CRE
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CRE
Thank you very much for your review Peter.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CRE
Thank you very much for your review & feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good customer care with all orders
15 November 2024
Reply from CEF - CRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Pyro ends
Ordered parts for collection from my local branch, had issue finding one of the two parcels, but didn't take long.
Helpful staff and micc parts at distribution centre. Not many places carry pyro anymore. But wrexham cable is part of cef, so can get ends quickly
Overall great service
2 November 2024
Reply from CEF - CRE
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CRE
Thank you very much for your review David.
Best Regards
Adele Feller (Customer Services Manager)
Spot on
Spot on. Not in stock locally but took a chance on ordering online. Delivered quickly as promised. A+
23 May 2024
Reply from CEF - CRE
Thank you very much for your review and feedback Andrew.
Best Regards
Adele Feller (Customer Services Manager)
Helpfull staff
Returned in line purchase and re selected correct products with help from Adam on trade counter.
9 April 2024
Reply from CEF - CRE
Thank you very much for your review and feedback Isabel.
Best Regards
Adele Feller (Customer Services Manager)
Ordering downlights was was easy and…
Ordering downlights was was easy and arrived on time. Only 4 stars as the easy fit connectors dont hold multiple cables very firmly and easily pull out but that's not CEFs fault. Designers and manufacturers need to try to actually fit some and then review themselves
24 October 2023
Reply from CEF - CRE
Thank you very much for your review and feedback Martin.
Best Regards
Adele Feller (Customer Services Manager)
Product fine
19 April 2023
Reply from CEF - CRE
Thank you very much for your review Des.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - CRE
Thank you very much for your review Donald.
Best Regards
Adele Feller (Customer Services Manager)
Easy to deal with Jamie at CEF Crewe…
Easy to deal with Jamie at CEF Crewe and online ordering simple
6 March 2023
Reply from CEF - CRE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Good quality and service
Good quality and service, but require more staff in shops, to long a wait most times.
14 February 2023
Reply from CEF - CRE
Thank you very much for your review and feedback Gary.
Best Regards
Adele Feller (Customer Services Manager)
Excellent customer service and really…
Excellent customer service and really good prices. Special mention to James and Chris both guys extremely friendly helpful yet professional.
8 July 2022
Reply from CEF - CRE
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service delivered next day
17 February 2022
Reply from CEF - CRE
Thank you very much for your review David Moir.
Best Regards
Adele Feller (Customer Services Manager)
Great service as usual from the guys at…
Great service as usual from the guys at CEF in Crewe.
23 August 2021
Reply from CEF - CRE
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
The staff from the manager down
The staff from the manager down, all work as one team giving excellent service.
15 July 2021
Reply from CEF - CRE
Thank you very much for your review and feedback Terry.
Best Regards
Adele Feller (Customer Services Manager)
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