CEF - CDF Reviews 12

TrustScore 4.5 out of 5

4.4

6, Leckwith Works, CF11 8AQ Cardiff, Hadfield Road, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed to replace an electric panel heater so I called the manufacturer who put me in touch with CEF. When I called the phone was answered straight away by Jordan Turner. He suggested it was best fo... See more

Company replied

Rated 5 out of 5 stars

A very helpful member of staff guided me through the process of ordering the item I wanted as I'm not very "tech savvy". He was extremely patient! What could have been very stressful for me was turned... See more

Company replied

Rated 5 out of 5 stars

Online order for cable and delivered to Cardiff branch for collection, wrong size delivered but Cardiff branch quickly put right the issue. Great bunch of guys in there, friendly, and professional. Gr... See more

Company replied

Rated 5 out of 5 stars

The branch in Hadfield Road is superb. The staff were extremely helpful and friendly especially Alec and James. I would definitely recommend this branch of CEF.

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Electrical Appliance Wholesaler
  4. Lighting Wholesaler
  5. Screw Supplier
  6. Solar Energy Equipment Supplier

About CEF - CDF

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • 6, Leckwith Works, CF11 8AQ, Cardiff, Hadfield Road, United Kingdom

  • 029 2022 0420

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

excellent personal service.

I needed to replace an electric panel heater so I called the manufacturer who put me in touch with CEF. When I called the phone was answered straight away by Jordan Turner. He suggested it was best for me order online and sent the link. I ordered around 3:00pm and the heater arrive the next day - postage free! It took minutes to disconnect the old heater and fit the new.

29 January 2026
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Very smooth transaction and great staff.

The branch in Hadfield Road is superb. The staff were extremely helpful and friendly especially Alec and James. I would definitely recommend this branch of CEF.

24 February 2025
Unprompted review
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Gave me advice on items i purchased

Gave me advice on items i purchased, collected items with no issues

27 January 2024
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review Barry.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

17 January 2024
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Excellent service

A very helpful member of staff guided me through the process of ordering the item I wanted as I'm not very "tech savvy". He was extremely patient! What could have been very stressful for me was turned into a much easier experience.

13 November 2023
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review and feedback Trixie.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service. Delivered items next day before noon as from national depot. Took return of some items locally and refunded no question.

13 August 2023
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review and feedback Stephen.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Online order for cable, delivered wrong size

Online order for cable and delivered to Cardiff branch for collection, wrong size delivered but Cardiff branch quickly put right the issue. Great bunch of guys in there, friendly, and professional. Great job many thanks, won’t order on line again!!!

15 April 2023
CEF - CDF logo

Reply from CEF - CDF

Thank you very much for your review and feedback Phil.

Best Regards
Adele Feller (Customer Services Manager)

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