-Poor, unreliable depot at Bangor. -Ordered goods (expensive EV charger, no less) on Sunday on line, for Wednesday delivery to Bangor depot - so far so good. -Wednesday - nothing heard. Phoned B... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The bangor branch have some unbelievable staff who go above and beyond to cater to any order I send their way. From small orders to things that need ordered in for job specific tasks. Jake is t... See more
Company replied
Used to buy two new outdoor lights. Delivered quickly, great value and super quality lights which look great having replaced faded 20+ year old ones.
Company replied
Jake from bangor gave me great service today was very helpful very happy with the service given from Bangor all the other staff members where helpful aswell
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - BNR
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
1a Balloo Way, BT19 7QZ, Bangor, United Kingdom
- 028 9145 6880
4.5
Excellent
16 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CEF - BNR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNR
Thank you very much for your review Mark.
Best Regards
Adele Feller (Customer Services Manager)
Great value and service.
Used to buy two new outdoor lights. Delivered quickly, great value and super quality lights which look great having replaced faded 20+ year old ones.
17 January 2026
Reply from CEF - BNR
Thank you very much for your review and feedback Shaun.
Best Regards
Adele Feller (Customer Services Manager)
The bangor branch are great
The bangor branch have some unbelievable staff who go above and beyond to cater to any order I send their way. From small orders to things that need ordered in for job specific tasks.
Jake is the new Beth and he’s just a delight to speak to in the mornings. He may even be better.
Austin runs the place with an iron fist and the place runs like clockwork!
12 February 2026
Unprompted review
Reply from CEF - BNR
Thank you very much for your review Steven.
Best Regards
Adele Feller (Customer Services Manager)
A great team to deal with on a daily…
A great team to deal with on a daily basis!
11 February 2026
Unprompted review
Reply from CEF - BNR
Thank you very much for your review Gary.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNR
Thank you very much for your review William.
Best Regards
Adele Feller (Customer Services Manager)
Bangor branch great service
Jake from bangor gave me great service today was very helpful very happy with the service given from Bangor all the other staff members where helpful aswell
11 February 2026
Unprompted review
Reply from CEF - BNR
Thank you very much for your review Philip.
Best Regards
Adele Feller (Customer Services Manager)
Best CEF branch.
The CEF team are great in this branch collectively. Mark in particular always goes the extra mile to help out/dig in deeper to any queries I hit him with.
10 April 2025
Reply from CEF - BNR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Hassle free ordering & delivery
Hassle free ordering & delivery
great company & reliable service
1 July 2024
Reply from CEF - BNR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
We have been using CEF Bangor Co Down…
We have been using CEF Bangor Co Down for 6 -7 months and are delighted with their service, product range & knowledge.
Stuart www.eecoenergy
27 December 2023
Unprompted review
Reply from CEF - BNR
Thank you very much for your review and feedback Stuart.
Best Regards
Adele Feller (Customer Services Manager)
Don't inform you when goods have arrived at depot
-Poor, unreliable depot at Bangor.
-Ordered goods (expensive EV charger, no less) on Sunday on line, for Wednesday delivery to Bangor depot - so far so good.
-Wednesday - nothing heard. Phoned Bangor depot - clueless! Told to ring customer services.
-Phoned customer services, and after a wait, got though to helpful person through chat (not a bot, good!)
-She had to phone Bangor depot; hanging on, hanging on... eventually, yes goods are there! Arrived yesterday in fact.
CEF: When were you actually going to tell me?!
Collected goods from depot and fitted that day, but poor service there!
17 September 2023
Reply from CEF - BNR
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Very helpful staff at local bangor…
Very helpful staff at local bangor office. Helped me to use the product that a ordered online. Delivered a day early in Northern Ireland
20 April 2023
Reply from CEF - BNR
Thank you very much for your review and feedback Harold.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNR
Thank you very much for your review Mr Finlay.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BNR
Thank you very much for your review George.
Best Regards
Adele Feller (Customer Services Manager)
Very good service
Very good service, ordered items and were in on date that I was given. Staff were very helpful on the day and would definitely use them again.
27 January 2022
Reply from CEF - BNR
Thank you very much for your review James.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.