I needed some brushed brass led downlights in a hurry, and CEF were the only people that seemed able to help. I visited the Bracknell depot, got great advice on options and availability, and the pro... See more
Company replied
Location
Switch locationUnit 16-17, Bilton Industrial Estate, Lovelace Road Southern Industrial Area, RG12 8YT Bracknell, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
CEF Bracknell are always spot on, Charlie and his team always go above and beyond. Special mention for jack knows his stuff always happy and helpful such a pleasure to deal with!!
Company replied
Website order, finding products could be easier, but service and communication was excellent.
Company replied
Overall a plesant transaction only draw back trade application through the web is frustrating and needs improvement.
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Appliance Wholesaler
- Lighting Wholesaler
- Screw Supplier
- Solar Energy Equipment Supplier
About CEF - BKL
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Unit 16-17, Bilton Industrial Estate, Lovelace Road Southern Industrial Area, RG12 8YT, Bracknell, United Kingdom
- 01344 306308
4.6
Excellent
20 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed some brushed brass led…
I needed some brushed brass led downlights in a hurry, and CEF were the only people that seemed able to help.
I visited the Bracknell depot, got great advice on options and availability, and the products were delivered to my business address the following morning.
Very impressed with the level of service.
15 May 2025
Reply from CEF - BKL
Thank you very much for your review Guy.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BKL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Grate service always
Grate service always. All staff really helpful, happy and friendly.
11 December 2024
Reply from CEF - BKL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager
Reply from CEF - BKL
Thank you very much for your review Jamie.
Best Regards
Adele Feller (Customer Services Manager)
CEF Bracknell are always spot on
CEF Bracknell are always spot on, Charlie and his team always go above and beyond. Special mention for jack knows his stuff always happy and helpful such a pleasure to deal with!!
2 August 2024
Reply from CEF - BKL
Thank you very much for your review and feedback Thomas.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BKL
Thank you very much for your review Cliff.
Best Regards
Adele Feller (Customer Services Manager)
Good knowledge and range of goods
Good knowledge and range of goods
Numerous branches around the country and most towns
19 January 2024
Reply from CEF - BKL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Good price and delivery
8 January 2024
Reply from CEF - BKL
Thank you very much for your review Barrie.
Best Regards
Adele Feller (Customer Services Manager)
Speedy order processing and delivery.
9 September 2023
Reply from CEF - BKL
Thank you very much for your review Richard.
Best Regards
Adele Feller (Customer Services Manager)
I always get what I need and there is…
I always get what I need and there is never a long time to wait for materials even when it's busy
27 February 2023
Reply from CEF - BKL
Thank you very much for your review William.
Best Regards
Adele Feller (Customer Services Manager)
Bracknell branch is outstanding and…
Bracknell branch is outstanding and super helpful and more importantly they know their s**t. 10/10 would use again
16 September 2022
Reply from CEF - BKL
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - BKL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Website order
Website order, finding products could be easier, but service and communication was excellent.
24 August 2022
Reply from CEF - BKL
Thank you very much for your review Graham.
Best Regards
Adele Feller (Customer Services Manager)
Needed some duct in bit of a hurry
Needed 50m of 4in (100mm ) duct in bit of a hurry used Click & Collect from my local branch Bracknell - got the email it was ready to collect before I even got the boots on. Excellent service, always very helpful. Would always recommend.
Thank You.
15 August 2022
Reply from CEF - BKL
Thank you very much for your review and feedback Andy.
Best Regards
Adele Feller (Customer Services Manager)
Ben was very efficient and helpful
Ben was very efficient and helpful. Great service. Lovely polite team.
5 August 2022
Unprompted review
Reply from CEF - BKL
Thank you very much for your review and feedback Jane.
Best Regards
Adele Feller (Customer Services Manager)
Great Service
We regularly use CEF in Bracknell and the guys in there are really friendly, knowledgeable and helpful. Stock levels are generally good, if not in stock then the next day delivery has always been reliable for us and the driver is always really cheerful.
15 June 2022
Reply from CEF - BKL
Thank you very much for your review and feedback Ben Ward.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service
Bracknell Store:- Excellent service, polite & friendly and a very quick delivery. Really impressed.
17 February 2022
Reply from CEF - BKL
Thank you very much for your review Mr Brown.
Best Regards
Adele Feller (Customer Services Manager)
Instore staff were very helpful
Instore staff were very helpful. Online purchasing and delivery were excellent
13 December 2021
Reply from CEF - BKL
Thank you very much for your review and feedback Mr Barry Walsh.
Best Regards
Adele Feller (Customer Services Manager)
Fast and efficient
Overall a plesant transaction only draw back trade application through the web is frustrating and needs improvement.
8 November 2021
Reply from CEF - BKL
Thank you very much for your review and feedback Luke.
Best Regards
Adele Feller (Customer Services Manager)
Returns experience
Had to return an item I purchased online and I took it to CEF Bracknell. They took the return in and rang me when it had been processed so I was very impressed
25 August 2021
Reply from CEF - BKL
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.