As a non technical Office/Accounts manager and being in charge of the purchase orders I could not have been happier with the excellent servcice and great technical and non techincal support I received... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As a non technical Office/Accounts manager and being in charge of the purchase orders I could not have been happier with the excellent servcice and great technical and non techincal support I received... See more
Company replied
Only wholesalers I use unless it’s an emergency, great team inside of Steven, Andy, Lee and OJ always on hand to help out and get you on your way as quick as possible, couldn’t recommend them enough!
Company replied
Great and helpful team @ Balham branch, the counter is always buzzing and is full of customers. Mariusz, Tony, Freddie not sure if spelling right but always there to help. Keep up the great work
Company replied
I recently visited the electrician store in Balham and I was extremely impressed with their great stock and customer service. The staff were very knowledgeable and helpful, and they took the time to l... See more
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
unit 20, Grange Mills, Weir Road, SW12 0NE, Balham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from CEF - BAL
Only wholesalers I use unless it’s an emergency, great team inside of Steven, Andy, Lee and OJ always on hand to help out and get you on your way as quick as possible, couldn’t recommend them enough!

Reply from CEF - BAL
The guys at Balham are always helpful and provide an excellent service.

Reply from CEF - BAL
Great and helpful team @ Balham branch, the counter is always buzzing and is full of customers. Mariusz, Tony, Freddie not sure if spelling right but always there to help. Keep up the great work

Reply from CEF - BAL
Great experience, very fast service and very charismatic staff. Especially many thanks to Mariusz great guy, will be coming back soon.

Reply from CEF - BAL
As a non technical Office/Accounts manager and being in charge of the purchase orders I could not have been happier with the excellent servcice and great technical and non techincal support I received. Andy Pye went beyond and above to check our order and make sure the components would fit or suggested appropriate changes. In a way he became an extended member of our team which we highly appreaciate. He accommodated our special delivery request and last minute changes to the orders and we received everything complete and ontime. Other team members like Steven Pinto stepped in and up to the challenge for a last minute order which confirmed what a great team they are. Thank you so much!

Reply from CEF - BAL
Speedy delivery to local store. Great staff. Pleasant experience

Reply from CEF - BAL
Delivery next day on time , prices are good.Very happy about staff working in this branch

Reply from CEF - BAL
Items failed to be delivered on the specified day from the Balham branch. I had to ring them to find this out. Avoid.

Reply from CEF - BAL
I recently visited the electrician store in Balham and I was extremely impressed with their great stock and customer service. The staff were very knowledgeable and helpful, and they took the time to listen to my needs and recommend the best products for my project. The store had a wide range of high-quality products to choose from, and I found everything I needed in one place. I appreciated the attention to detail and the friendly atmosphere in the store, which made my shopping experience very enjoyable. Overall, I would highly recommend this electrician store to anyone in the area looking for reliable and professional service.

Reply from CEF - BAL
Great service delivered by the guys working on that bench.

Reply from CEF - BAL
Can’t fault the ordering process that was great. However no call from store to say it was ready for collection, went into the store and was ignored for 10 minutes eventually for someone’s attention the Balham CEF is pretty shocking. No idea what customer service is all about. The last mile crucial and everyone on that depot should be sacked. Really tarnishing what would have been a good service.

Reply from CEF - BAL
Ordered bathroom fan at 7pm and it arrived next day. Much cheaper than other suppliers too.

Reply from CEF - BAL
Used CEF for years and have always found them to be very good on price and quick to respond to an enquiry, which is especially useful when needing to price jobs in a hurry.
A special mention needs to go Andy and Antony at the Balham branch - both very knowledgeable.
Online service is great too, with next day delivery in most instances.

Reply from CEF - BAL
C - excellent communication
E - express delivery
F - friendly stuff
👍🏻👍🏻😉

Reply from CEF - BAL
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.