CDS Logistics, Vehicle Transport & Secure Storage Reviews 158

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, making the delivery process smooth and pleasant. The delivery service is frequently highlighted as excellent, with many people appreciating the precise timings, constant updates, and efficient handover. Consumers are also very satisfied with the product itself, noting that cars arrive in excellent condition. The overall user experience is described as fantastic, with reviewers appreciating the detailed explanations of vehicle functions and the time given to familiarize themselves with their new car.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the delivery... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful, friendly, and... See more

Product

Customers had positive experiences with the product. Reviewers consistently report that their cars arrived in... See more

User experience

Users describe positive interactions with the user experience. Customers consistently highlight the staff's... See more

Based on these reviews

Rated 5 out of 5 stars

Ozzay went above and beyond when delivering my new car. He rang me on his day off (a Sunday) to confirm he would be delivering the car tomorrow and to arrange a time. He was flexible, friendly and r... See more

Company replied

Rated 5 out of 5 stars

Ozzay has been fantastic. Tried calling the day before delivery but I couldn't answer at work so left a message. On the morning of delivery kept me informed and gave a precise time of delivery so I co... See more

Company replied

Rated 5 out of 5 stars

What a great delivery service from CDS. The communication from Mike was brilliant throughout with updates the day before and on the morning of delivery. The timings were exact and he notified me... See more

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Rated 5 out of 5 stars

Ozzay (also known as Jeremy Clarkson) delivered my new car on his trailer, and the whole experience was fantastic! The day before delivery, he reached out to let me know he would be handling it and ga... See more

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Rated 4 out of 5 stars

Ozzay the delivery driver was very polite and friendly. He kept me regularly updated regarding the progress of the delivery. The car arrived in satisfactory condition. I am very please with the qual... See more

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Rated 5 out of 5 stars

Great delivery from Ozzay. After an initial call the day before the booked delivery, to discuss the delivery time, I then received a text on delivery day to say he was on his way. Easy going friendly... See more

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Rated 5 out of 5 stars

Would highly recommend CDS Logistics. I was kept informed of delivery date and time. Ozzay was an absolute diamond, due to the weather he was running late but he kept me up-to-date of arrival time e... See more

Company replied

Rated 5 out of 5 stars

Ozzay - massive thanks to this gent, what a star! Can not fault the service from his initial courtesy call to arrange prompt delivery of my new vehicle, updates through the and the actual delive... See more

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Rated 5 out of 5 stars

Fantastic. I needed to find a trustworthy professional company to transport a vehicle from Durham to Devon. I spoke to Simon & Scott & knew I’d found the right company. The vehicle arrived very quic... See more

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Rated 5 out of 5 stars

Mike made the whole experience straight forward, clear communication the day before regarding drop off time, responded very quickly to my messages and gave me an update when an hour away. Was very swi... See more

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Rated 5 out of 5 stars

Timings working with my availability. And although then delayed, the driver kept me updated the whole time. At delivery he (they) were very cheerful and helpful with the handover. Making sure I was... See more

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Rated 5 out of 5 stars

Ian Peacock delivered my vehicle. Very friendly, very helpful throughout the process. Kept me informed while he was on his way so I knew exactly when he’d arrive. Couldn’t fault the service. Highly... See more

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Rated 5 out of 5 stars

Mike was fantastic - give me a heads up about his arrival time a few days before and on the day of delivery. Handed the car over ensuring I was comfortable knowing all the information I needed to know... See more

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Rated 5 out of 5 stars

Fantastic car transport Service from CDS, after the Initial enquiry all I needed to do what tell them what car was being collected, where from and a point of contact for the collection, they handled t... See more

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Rated 5 out of 5 stars

Mohammad was in touch confirming an approx time for delivery. He arrived on time, unloaded my new car, parked it where I asked and showed me around the car and explained a few points, answering my que... See more

Company replied

Rated 5 out of 5 stars

Mike delivered our new car and made the process stress free. He kept us up to date with timings and was really professional throughout. When he arrived he was really friendly and spent time showing us... See more

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Rated 5 out of 5 stars

Very friendly and polite. Kept me fully updated on estimated time of arrival. When car arrived he was helpful and give us plenty of time to familiarise ourselves with the car before he left

Company replied

Rated 5 out of 5 stars

Mike was absolutely superb he kept me up to date on his ETA. Was professional in off loading the car and ensured he explained the workings of the car with Clarity. Excellent service from start to fini... See more

Company replied

Rated 5 out of 5 stars

Mike was brilliant from the beginning. He informed me the day before of the time slot for delivery. On the day my car was delivered, again, Mike kept me updated and delivered my car perfectly on time.... See more

Company replied

Rated 5 out of 5 stars

Ozzay was perfect communicating with the me from the day before and during the day of delivery. He changed my delivery address without any problems so I could leave work. I couldn’t fault Ozzay at all... See more

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Rated 5 out of 5 stars

What a lovely man! Ozzay delivered my new car. He rang me on the Friday before delivery on the Monday to let me know an estimated arrival time. On the day, he rang with an update. When he arrived, Ozz... See more

Company replied

Rated 5 out of 5 stars

It was a very good all round costumer care experience by the delivery driver( Mike). Informed us the day before of delivery time and updated on the day. Was polite, professional and informative.. than... See more

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Rated 5 out of 5 stars

Driver who dropped off my vehicle was friendly,polite and delivered the car on time! He was very professional and kept me informed all the way through the process. Once vehicle was taken off the tra... See more

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Rated 5 out of 5 stars

Very friendly and helpful guy. Telephone calls and text to arrange delivery. Arrived at the specified time and took time to ensure everything was perfect. Great service, would totally recommend

Company replied

Rated 5 out of 5 stars

Mike was really great! Delivery was on time car was in excellent condition. He made sure to tell me about the delivery ETA. He wasn’t rushed. He let us have our time in inspecting the car. Overall a v... See more

Company replied

Rated 5 out of 5 stars

Ozzay let me know all the updates of when the car was going to be delivered. Excellent communication. Car is spot on. Give me a run round the car. And a fire extinguisher provided by him. Brilliant se... See more

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Rated 5 out of 5 stars

Kept me up to date on appt time, and issue with car when the driver collected it. On my behalf he ensured the car was cleaned properly inside and out and charged up before it was delivered to me.

Company replied

Rated 5 out of 5 stars

Thank you CDS, so helpful and easy to deal with. I gave the details of my car and where it needed collecting from and the delivery details and that was it. They handled the rest. I am very happy with... See more

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Rated 5 out of 5 stars

A guy called Anthony delivered my car absolutely superb service from him. He explained all the controls that I needed to know and great customer service. Kept me updated with delivery times.

Company replied

Rated 5 out of 5 stars

Delivery of new car was fast and efficient with Peter. Communication prior to delivery was great, and estimated arrival time was updated efficiently prior to delivery. Nice fella, who told me about th... See more

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Rated 5 out of 5 stars

Delivery was great! Loads of communication about timing and any changes so I knew what to expect. Super friendly and also professional thank you so much

Company replied

Rated 5 out of 5 stars

Mike was fantastic. Kept me updated on arrival time and made sure I was happy with the car before leaving. No issues whatsoever.

Company replied

Rated 5 out of 5 stars

Really good comms both day before delivery and on day. Car delivered safely, and shown all key aspects of car operation

Company replied

Rated 5 out of 5 stars

Had a car delivered today by these guys. Great service, very friendly, called me the day before to arrange a time, and text on the morning when he was on his way. Even offered to talk me through the... See more

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Rated 5 out of 5 stars

Ozzay came and dropped my lease car off. He was an absolute diamond from start to finish. Even took me for a short drive so I knew where everything was and how to use the car. Is knowledge second to n... See more

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Rated 5 out of 5 stars

Ozzay contacted me the day before and again on the day of delivery to confirm timings. He talked me through the vehicle controls and was very helpful. Great service. Thank you.

Company replied

Rated 5 out of 5 stars

Ozzay delivered my car perfect condition and couldn’t be more helpful and friendly! Lovely experience, thank you!

Company replied

Rated 5 out of 5 stars

Ozzay is absolutely fantastic at what he does. He offered a brilliant service and kept in touch all the time. Really thorough with the inspection and delivery. Would 100% recommend.

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Rated 5 out of 5 stars

Ozzay is a great guy and it was just an all round great experience. good communication and knowledge and just a nice guy which makes the difference!

Company replied

Rated 5 out of 5 stars

I was informed day prior of approximately time which was very helpful. Staff member was very pleasant and explained and showed me how to use the car

Company replied

Rated 5 out of 5 stars

Excellent service, detailed handover of car, took extra time to show me how it works and took for test drive. Ozzay was brilliant.

Company replied

Rated 5 out of 5 stars

Very happy customer - car delivered safe and sound. Mike kept me informed on progress of the delivery and was a pleasure to meet. Thanks again!

Company replied

Rated 5 out of 5 stars

Ozzay contacted me the day before and again on the day of delivery to confirm timings. He was very helpful, great service. Thank you.

Company replied

Rated 5 out of 5 stars

Excellent delivery service gave plenty of time to check car and answered all my questions cheers Paul

Company replied

Rated 5 out of 5 stars

Ozzay was great. Called the day before to confirm time and location for drop off. Very helpful and punctual. Great service received I am very happy.

Company replied

Rated 5 out of 5 stars

Car was delivered by Anthony, very kind and professional, took me around the car and explained all the features in good detail.

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Rated 5 out of 5 stars

Great experience! Scary joke that the car wasn’t coming today but good fun and superb delivery of our new car 😆! Thank you!

Company replied

Rated 5 out of 5 stars

My new car got delivered today and the service was great from start to finish. Friendly service, very informative and delivered on time. Thank you.

Company replied

Rated 5 out of 5 stars

Ozzy was superb. Contacted me the day before. Thorough communication throughout the process. Kind, friendly and courteous - A Top Man.

Company replied

Rated 5 out of 5 stars

Ozzy was brilliant He got my car here earlier than expected. He was courteous, professional and helpful. His communication was excellent, he contacted me to update on the delivery and was very poli... See more

Company replied


Company details

  1. Vehicle Shipping Agent
  2. Automobile Storage Facility
  3. Car Wash
  4. Electric Vehicle Charging Station
  5. Transportation Service

Written by the company

Looking for secure vehicle storage in Darlington, Durham and Newcastle? You've come to the right place. With over 10 years of trusted experience, we specialize in secure car storage, vehicle transport, vehicle registrations, and a full range of towing services — including towing trucks available 24/7. Whether you need short-term or long-term vehicle storage, our secure facility in Darlington, Durham and Newcastle ensures your car is kept safe, protected, and monitored around the clock. Need to move your vehicle? Our professional vehicle transport team handles every car with care, whether it’s across town or across the country.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Highly Recommend

Would highly recommend CDS Logistics. I was kept informed of delivery date and time. Ozzay was an absolute diamond, due to the weather he was running late but he kept me up-to-date of arrival time etc. He took the time to go through and explain everything he could about the car. He was polite and very professional.

20 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your amazing feedback! 🌟

We’re delighted to hear that you’d highly recommend CDS Logistics. It’s great to know you were kept well informed throughout and that even with delays caused by the weather, Ozzay kept you updated every step of the way.

We’re proud he delivered such a polite, professional, and thorough handover — he’ll be very happy to hear your kind words. Thank you again for choosing us! 🚗✨

Rated 5 out of 5 stars

Very happy customer

Very happy customer - car delivered safe and sound. Mike kept me informed on progress of the delivery and was a pleasure to meet. Thanks again!

21 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your kind feedback! 🌟

We’re really glad to hear your car arrived safe and sound and that Mike kept you updated throughout the delivery. It’s great to know you had a positive experience — he’ll appreciate your kind words!

Thanks again for choosing us! 🚗✨

Rated 5 out of 5 stars

Great service

Great service, efficient delivery and friendly

18 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re glad to hear you received great service, efficient delivery, and friendly support. We really appreciate it! 🚗✨

Rated 5 out of 5 stars

Review for Mike

Review for Mike
Really good and professional service

12 November 2025
Unprompted review
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Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your kind words! We're glad you experienced really good and professional service. Your feedback is truly appreciated! 🚗✨

Rated 5 out of 5 stars

Car Delivery

Car was delivered by Anthony, very kind and professional, took me around the car and explained all the features in good detail.

11 November 2025
Unprompted review
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Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your wonderful feedback! We’re glad to hear Anthony provided a kind, professional handover and took the time to walk you through all the features. We truly appreciate your review! 🚗✨

Rated 5 out of 5 stars

Polite

Polite, great handover and delivered when expected!

7 November 2025
Unprompted review
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Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re delighted to hear the handover was polite, thorough, and delivered right on time. Your kind words are much appreciated! 🚗✨

Rated 5 out of 5 stars

Ozzay was great!

Ozzay is a great guy and it was just an all round great experience. good communication and knowledge and just a nice guy which makes the difference!

6 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your kind review! 🌟

We’re thrilled to hear that Ozzay made your experience great with his communication, knowledge, and friendly approach. It’s always our goal to make the process smooth and enjoyable. We’ll be sure to pass your feedback on to him! 🚗✨

Rated 5 out of 5 stars

Excellent.

Excellent.

5 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re delighted to hear you had an excellent experience. Your kind words are much appreciated! 🚗✨

Rated 5 out of 5 stars

Excellent communication and care

Mike contacted me the night before my vehicle delivery with an estimated time window and then let me know when he was an hour away. He took time to make sure he went through everything with me and that I understood how to use the vehicle.

5 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your detailed feedback! 🌟

We’re delighted to hear that Mike kept you informed throughout the delivery and took the time to thoroughly explain everything about your vehicle. Providing a smooth and clear handover is exactly what we aim for. We’ll be sure to pass your kind words on to him! 🚗✨

Rated 5 out of 5 stars

Very good service

Very good service

4 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re glad to hear you received very good service. Your kind words are much appreciated! 🚗✨

Rated 5 out of 5 stars

Good service really helpful

Good service really helpful

4 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re glad to hear you found our service helpful and enjoyable. Your kind words are much appreciated! 🚗✨

Rated 5 out of 5 stars

Great hand over very informative

Great hand over very informative

3 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re delighted to hear you had a great and informative handover. Providing clear and helpful guidance is always our goal! 🚗✨

Rated 5 out of 5 stars

Fabulous experience and delivery

Fabulous experience and delivery. Thank you Mike

3 November 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your kind words! 🌟

We’re thrilled to hear you had a fabulous delivery experience with Mike. We’ll be sure to pass your feedback on to him. Enjoy your new car! 🚗✨

Rated 5 out of 5 stars

Great service

Great service, car was delivered in immaculate condition and the guys were really friendly and helpful

31 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your wonderful feedback! 🌟

We’re delighted to hear your car was delivered in immaculate condition and that our team was friendly and helpful. We truly appreciate your kind words! 🚗✨

Rated 5 out of 5 stars

Absolutely brilliant communication…

Absolutely brilliant communication really friendly professional service and everything about the car fully explained would highly recommend

30 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your fantastic review! 🌟

We’re thrilled to hear you had brilliant communication, friendly and professional service, and a thorough explanation of your car. Your recommendation means a lot to us — we truly appreciate it! 🚗✨

Rated 5 out of 5 stars

Good service…

Delivered driver kept me well informed of arrival . Arrived on time and showed all elements of car

29 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your kind feedback! 🌟

We’re glad to hear your car was delivered on time and that our driver kept you well informed while showing you all the features. We truly appreciate your review! 🚗✨

Rated 5 out of 5 stars

Audi delivery

Great communication before delivery. Explained everythjng in detail on arrival. Good experience

28 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re delighted to hear you had great communication before delivery and that everything was explained in detail on arrival. We’re glad you had a positive experience! 🚗✨

Rated 5 out of 5 stars

Excellent commutation

Excellent commutation, prompt delivery, kept updated with times, Paul the delivery man was extremely friendly and helpful

28 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you so much for your kind feedback! 🌟

We’re thrilled to hear Paul provided excellent communication, kept you updated, and delivered your car promptly. We’ll be sure to pass on your kind words to him — he’ll really appreciate it! 🚗✨

Rated 5 out of 5 stars

Ozzay, spot on Delivery

Ozzay delivered our car this morning. Gave plenty of notice and a time frame.
He clearly explained the car fully and was really helpful.

28 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your kind feedback! 🌟

We’re delighted to hear Ozzay provided plenty of notice, explained the car clearly, and was so helpful throughout the delivery. We’ll be sure to pass your kind words on to him! 🚗✨

Rated 5 out of 5 stars

really good

really good
clear
open and honest
and discussed all the car details

27 October 2025
Unprompted review
CDS Logistics, Vehicle Transport & Secure Storage logo

Reply from CDS Logistics, Vehicle Transport & Secure Storage

Thank you for your feedback! 🌟

We’re glad to hear you found our service really good, clear, and honest, with all car details discussed thoroughly. We truly appreciate your kind words! 🚗✨

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