Conveyancing Direct Property Lawyers Reviews 857

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to keeping them informed throughout the process. However, some customers also noted issues with communication and delays, with a few mentioning a lack of progress and updates, and difficulties reaching the company by phone. A small number of people expressed dissatisfaction with the time taken for their cases to be completed, feeling that the process was unnecessarily prolonged.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praised the clear, patient, and... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the promptness of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied

Rated 5 out of 5 stars

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the key... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

857 reviews

5-star
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1-star

Replied to 56% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Jazmin made everything run smoothly.

1 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Jazmin. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

A really lovely experience for first…

A really lovely experience for first time buyers, We had Emily Briers who was amazing throughout the whole experience and has really taken care of us from offer accepted to being given keys, would highly recommend

1 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Emily Briers. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Great communication!

Cerys was amazing with keeping us informed of the remortgage process. Communication is key and Cerys was 10/10. would recommend 100%

30 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Cerys. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Grateful thanks to Rachel Hazel for…

Grateful thanks to Rachel Hazel for guiding us through the house selling process - we were kept informed every step of the way - I cannot recommend her services enough and we will be return customers as soon as we find another house to purchase

30 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Rachel Hazel. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism.

Rated 5 out of 5 stars

First-time buyers

As first-time buyers, we had a lot of questions and weren’t entirely sure what to expect from the process—but working with Dominique made everything so much easier.

From start to finish, she was professional, friendly, and incredibly patient. No matter how many questions we had (and there were plenty!), Dom was always available by phone or email, responding quickly and clearly every time.

Her attention to detail gave us real confidence, and she kept us updated at every stage so we always knew what was happening. We couldn’t have asked for a better experience—Dominique made what could have been a stressful process feel smooth and straightforward.

Highly recommend both Dominique and Conveyancing Direct to anyone looking for reliable, responsive, and genuinely caring service!

29 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Dominique. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Good service

Olivia has been very helpful guiding me through the process

29 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Olivia will be so pleased to hear your kind words

Rated 5 out of 5 stars

Sam Freeman has been working on mine…

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the keys so we are very pleased. I must admit there have been times where I felt an email was due and we didnt get one BUT as someone who doesnt understand the legalities around buying a house we have had no hiccups and our journey has been smooth so I cannot complain. All in all I would recommend.

24 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Sam Freeman. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Smooth Service for a First-Time Buyer

I recently used this firm for the conveyancing of my first home and I was very happy with service I received. From start to finish, Alex Tucker was professional and efficient. As a first-time buyer, I had a lot of questions and uncertainties, but everything was explained to me clearly and patiently at every stage. The whole process felt far less stressful than I had expected, thanks to Alex's organisation and expertise. I always felt confident that my case was in safe hands. I would highly recommend their services to anyone, especially first-time buyers looking for a reliable and supportive conveyancing solicitor. Thank you again for making such an important milestone a positive experience.

13 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Alex Tucker will be so pleased to hear your kind words

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Sequence Home Conveyancing during my recent property purchase. My property lawyer, Happy Khumbeni, was professional, helpful, and responsive throughout the entire process.

Communication was clear and consistent, and I was kept informed at every stage. Any questions I had were answered promptly, which made what can be a stressful process feel much more manageable. The completion was handled smoothly, and everything was explained clearly, including the next steps after completion .

Overall, I’m very satisfied with the service I received and would highly recommend Happy Khumbeni at Sequence Home Conveyancing to anyone going through a property purchase.

26 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Happy Khumbeni will be so pleased to hear your kind words

Rated 5 out of 5 stars

I would like to thank Christian

I would like to thank Christian P who was great throughout. He was professional, kept me informed and updated through the whole process, despite the many issues with the sellers solicitors. His supported was greatly appreciated. I have been very happy with the way Conveyancing Direct handled my case.

23 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Christian P. Thanks for taking the time to share your review!

Rated 1 out of 5 stars

Shocking experience

Shocking experience, instructed this company to sell my property on the 18th July 2025 and 9 months later still no exchange date agreed. Numerous emails and calls sent to no avail. Happy Khumbeni was the layers name, I’m surprised he’s still employed. Tried contacting the MD, Jamie Cosson, but no response from him either. Hopefully the legal ombudsman will have better success than I did.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by Julieann…

Excellent service provided by Julieann Gilbert. Very professional and communication very good by telephone and email. Really pleased with the overall service and cant thank Julieann enough.

16 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Julieann Gilbert. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Excellent service

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all contact to be very friendly and polite. Thank you R A Strudwick

21 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Zara Nicole Davies. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Our conveyancer Zara-Nicole Davies has…

Our conveyancer Zara-Nicole Davies has done a great job. We've completed on our house in the expected amount of time and have had the process made as easy as is reasonable for buying a house. Their communication has been very good throughout the process.

21 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Zara Nicole Davies. Thanks for taking the time to share your review!

Rated 1 out of 5 stars

A total shambles of a company!

Don't touch this company! They are totally incompetent! They struggled to get a simple sale to fruition without a daily struggle with the simplest of issues.
7 months it took them, when 5 of those months the apartment lay empty. From the moment I told my solicitor I wanted to complete quickly, he dug his heels in. Awful man, awful solicitor, awful company. Thanks William H Brown telling me it would all run quicker and smoother by keeping it all in house. Even the Legal Ombudsman was of no use. No wonder this country is in such a state!!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us…

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant. Overall I was very please with how quickly they turned around our mortgage case. Highly recommend this firm and Cerys in particular who handled our case really well

8 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Cerys. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Easy and smooth process selling a…

Easy and smooth process selling a house. Paige Ludwig was very helpful and prompt in her responses to any questions raised.

17 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review – we’re pleased everything went smoothly with your transaction.

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