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CCW Reviews 

179
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the affordable pricing and good value offered. Many consumers also appreciate the fast and prompt delivery service. Reviewers often find the ordering process straightforward and express satisfaction with the overall service. However, some customers also noted significant issues with product quality, describing problems like poorly attached filters, inconsistent taste, or receiving products that felt different from advertised. A few other people also felt that delivery was not always as quick as promised, experiencing delays, lack of tracking updates, or issues with packaging being damaged or non-discreet. Additionally, some reviewers reported difficulties with order resolution, including unfulfilled orders, missing refunds, or unsatisfactory compensation for issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers expressing satisfaction with good... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising the fast delivery... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with the ease... See more

Quality

Customers consistently note negative experiences with quality, with many reporting issues such as stale, dry,... See more

Price

Consumers find price to be ambiguous, with many reviewers praising the reasonable, good, excellent, and fair... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good value on reasonable products. I like the customer service and sales they run.

Rated 4 out of 5 stars

They came in a timely manner for the distance. The only complaint I have ( which isn't really a complaint) is that they are fresh and hard to get a puff off it . Now trying to wait for them to dry up... See more

Rated 3 out of 5 stars

The smokes arrived late and the packaging looked tampered with. Customer service didn’t care.

Contact info

3.7

Average

TrustScore 3.5 out of 5

179 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(179)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

All around good

Packaging was good, secure. Delivery fast, just days after I ordered. Communications with seller good as well.

25 November 2024
Rated 5 out of 5 stars

Amazing service

Amazing service, delivered on time and sometimes even ahead of time
Trustworthy, been using over 3 months and glad to have found them

22 September 2024
Rated 5 out of 5 stars

Cheapest and fastest

Excellent first experience and the spot to go for best prices and super fast shipping .
And like others stated a little gift inside which is a great perk .Will def be ordering again from them

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, Quick Service

CCW has provided excellent, seamless service on my first two orders. The shipment arrived within a week and there's always a goody inside which is very thoughtful and unexpected. So nice to see a company appreciate its customers for a change.

25 September 2024
Rated 5 out of 5 stars

The company was quick and honest

The company was quick and honest! My experience was great! I had immediate response to questions I asked because the person they had on chat responded right away and didn't make you wait. I don't like waiting to talk to ppl! Everything was accurate no unexpected fees or incidents and I didn't have to wait long for the product. I would definitely come back!

23 September 2024

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