CCUSA Reviews 

316
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and dedicated staff who always provide continuous, reliable support throughout the entire application journey. People note that communication is outstanding, and responses to any questions or concerns are remarkably fast. Some reviewers were happy with the straightforward visa assistance and the well-organized arrangements for traveling abroad. Consumers highlight that the online portal is exceptionally easy to navigate, which makes the entire process completely stress-free and smooth. Reviewers also emphasize that the agency genuinely cares about ensuring everyone gets the absolute best possible placement.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with staff, describing them as efficient, organised, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff provide continuous support and valuable... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently helpful and... See more

User experience

Users describe positive interactions with user experience, highlighting a straightforward and stress-free... See more

Response time

Consumers find response time to be exceptionally positive, describing the communication as rapid and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great company for anyone looking to try a summer camp in the USA or Canada. They have the most friendly staff who support you along your whole journey: before, during and after camp. Their fees were... See more

Rated 5 out of 5 stars

This was something I had never experienced with other camp agencies - it was nice that CCUSA checked up on me whilst I was at camp, they made sure I was getting the summer they promised. The CCUSA tea... See more

Company replied

Rated 5 out of 5 stars

I found CCUSA whilst looking for a summer camp agency that was 1)most affordable, 2)widely noticed in the camp world 3)staff that don’t force their services onto you but instead have your best int... See more

Company replied

Rated 5 out of 5 stars

I worked at a canadian summer camp through ccusa. They were so helpful throughout the whole process and always answered my messages really quickly. The camp I was placed at was equally amazing, and I... See more

Company replied


Company details

  1. Cultural Tours Provider
  2. Recreational and Vacation Camps
  3. Summer Camp
  4. Tour Operator
  5. Travel Agency
  6. Visa Consultant

Written by the company

CCUSA are worldwide adventure specialists. We have been around for 40 years, offering affordable work/travel experiences. You can work at a summer camp in America, Canada or Croatia, head to Canada for a ski season, intern with Elephants in Thailand, volunteer at the Great Barrier Reef or work at one of the top theme parks in the States! Whatever your interests or budget, CCUSA will have a program for you! In 1985, CCUSA was created as a company to provide young people from around the world an exciting opportunity to experience summer camp in the USA. Today, we are an internationally recognized organization that offers over 15 programs worldwide and recruits from over 60 countries. We have placed over 310,000 young people in hundreds of summer camps and seasonal employment positions across the USA, Canada, Australia, New Zealand, Ireland, the UK, Europe, Brazil, Asia and South Africa! In 1985 the Camp Counselors USA program was founded to give international staff the chance to work in the USA and share their culture and experiences with American children during their summer holidays. As a staff provider for more than 900 US camps, Camp Counselors USA has developed a renowned reputation for the high quality of service we provide to both our participants and our camps. Camp Counselors USA is respected in the US camping industry as the company that provides only the best quality counselors and support staff to camps. The participants we recruit are known for their great attitudes, strong work ethic and abilities.


Contact info

4.9

Excellent

TrustScore 5 out of 5

316 reviews

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4.9

All reviews

(316)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience of my life

So, it's actually been 5 years but I'm still bitter about it 🙃 And finally, there's a place I can leave my review - there was nothing before! For good reason.

This was one of the worst experiences of my life. Everything seemed good at first, but once payment was made, the agency became utterly useless. Before I left for the US, I had discovered issues with the employer I was signed with - for one, no one was communicating. I wasn't able to arrange airport pick up, had no idea where I was supposed to go. Email, phone, fax, nothing worked. CCUSA just told me to keep trying.

Then i found out, from a girl who was already working for the same employer, that the accommodation that was promised when I signed the contract was unavailable (destroyed the year prior during a hurricane) and that her and 2 other girls were now living in 1 tiny motel room, and I was supposed to join them the week after. 4 people sharing a motel room with 2 beds. Sounds great, right? Especially when each of us were expected to pay $100 each week. What a joke. You'd think the agency would check in on the employers and make sure everything is safe and in order

Last but not least, my employer was a freaking bully, and a sociopath. Not to mention that his friend, who was a registered offender, worked at the store. I spent 3 months looking over my shouldee and hating every minute of my stay, because even after reporting the issues, the agency did nothing.

No, wait, someone came over 1 month into my stay and asked if I wanna be moved to a different location. Seriously? Took you a month and that's what you got?

Signing up with CCCUSA was the worst decision I ever made. But it was a good lesson not to go for the cheapest option.

6 March 2025
Unprompted review
CCUSA logo

Reply from CCUSA

Hi Ami,

Thank you for sharing details of your time on the Work Experience program, and I'm truly sorry to hear that your time in the US fell short of expectations.

While the vast majority of our staff have a positive experience with their employers, a small number of employers fall short of the high standards which we set.

Having reviewed the information about your situation, I can see that your evaluation was used as part of a review which is conducted at the end of every season. Upon completion of the review, we have not placed anyone at the location where you worked since 2019.

We appreciate your feedback, as it helps us to learn and make changes to the Work Experience program where needed.

- Dave

Rated 5 out of 5 stars

A fantastic company to work with

CCUSA have been very supportive and responsive throughout the process of becoming a camp counsellor. I could not recommend them more. Dave King is an asset to the company, very professional and approachable and really knows his stuff! I would recommend CCUSA to anyone looking for a transparent, reliable agency for summer camp.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

So helpful and great!!!

Great! Helped me get in to the camp that I wanted and Dave king was very helpful throughout. helped me through every stage and made the process a lot easier with a lot less stress! And now I feel fully prepared for summer camp with less stress :) Would definitely go through CCUSA again!!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA Camp America Application Process

The agency has been incredibly helpful with the process of applying to work at an American Summer Camp and when applying for the visa. The time to reply to messages and emails of inquiries is really quick which makes the process much easier.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Dave King and the team at CCUSA

Dave King and the team at CCUSA are brilliant. They go above and beyond on the service they provide in making the application process easy on our journey to camp. For the last seven years the support you have given to me has been invaluable.
Thank you all so much.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA

CCUSA, in particular Dave, has made this process such an easy one - their kindness and willingness to not only help but be there every step of the way has made the entire application process stress-free knowing I had tremendous support behind me :)

6 June 2025
Unprompted review
Rated 5 out of 5 stars

David and the team at CCUSA were…

David and the team at CCUSA were absolutely brilliant in supporting my application for a summer camp leader in America. They were very supportive and made the experience very easy and stress free. Thank you all for your support, it was greatly appreciated. Highly recommend!!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

CCUSA made the process so easy as a first timer I couldn’t recommend them enough especially Dave King every enquiry I had he was always happy to help and fast responses. Brilliant service 👍

18 January 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA makes being a camp counsellor easy

CCUSA has made the process of being a camp counsellor in the US so simple!! The staff are INCREDIBLY helpful and kind particularly Dave King! CCUSA has helped me find a placement despite having to defer a year and even with an insane time difference (I was studying abroad), the staff have been accommodating and super understanding. A very supportive program for prospective camp counsellors for sure. I’m yet to get out to my camp but I have a feeling this is going to be a great experience!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Dave is the best

Dave is the best! Really helped streamlining the process and I really appreciate him taking the time to help me through any hiccups! Thanks Dave!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA was so so helpful

CCUSA was so so helpful, and cheap! I’m off to America next week and I don’t think I could’ve done it without the help from them. Would definitely recommend choosing these to do summer camp work.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

CCUSA

CCUSA made the application process for camps so easy and were always able to help at any moment whether this was for booking flights, aiding in how to approach visa appointments and what to bring.

Before finishing my application based on the meeting with staff they already looked for camps that suited my needs and came back with one immediately

The staff were friendly and always available to help anytime either via email or zoom meetings.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Ccusa made the entire process so simple…

Ccusa made the entire process so simple and easy. It all seemed so daunting at first but they were so reassuring and helpful every step of the way. Dave especially is a legend, anything I needed big or small, he always got back to me straight away and provided so much help and assistance. It impressed me so much how well he knew the specifics of my application and situation while presumably handling hundreds of other applicants too, cannot thank him enough. I've always wanted to do the kind of thing CCUSA offer and I'm so glad I picked them to do it.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

This is my fourth application with CCUSA, and I honestly can’t recommend them enough!

I left my application to the very last minute this year while I waited to confirm if I’d be available, but as soon as I knew I could go, I got in touch with Dave straight away. Even though I’ve been through the process before and should know how everything works by now, Dave came to my rescue and was super proactive and had everything set up for me within a day.

The whole system with CCUSA is so smooth! Everything you need is there, down to the finest detail. Every step you need to take is super clear, and they provide really helpful, detailed step-by-step guides that make the whole process feel way less stressful and gives you loads more confidence in what you're doing.

Dave also sent over key info and reminders as soon as he could, which made things so much easier on my end. And even though I’ve done this a few times, I still had a bunch of silly questions too, but nothing was ever too much trouble.

The CCUSA team are genuinely lovely and always happy to help with anything you need, whether you're prepping before you fly or already out in America. The support they give is amazing from start to finish.

Massive thanks again!

12 May 2025
Rated 5 out of 5 stars

Amazing!

This agency was brilliant! They were able to answer any questions I had and supported me completely throughout the application process.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

CCUSA are the best in the business.

I can't say anything bad about CCUSA. I have done three summers in the US using them, and plan on completing a 4th, and they make the process as smooth as possible. CCUSA and Dave King are the ones to use if you ever plan on going to the US to work a summer camp, or any of the other wonderful programs they offer.

1 May 2024
Unprompted review
Rated 4 out of 5 stars

Dave from CCUSA was always quick to…

Dave from CCUSA was always quick to respond and the team was there to help you with each steps of the camp America process

1 September 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Appreciate the positive words Tilly, and I'm glad that we were able to help with your summer camp adventure 🤩

- Dave

Rated 5 out of 5 stars

CCUSA are good at communicators.

CCUSA are very good at communicating clearly & promptly when I've had questions or queries - even as a returning staff member, they still occur.
The application process & steps required are clearly laid out within my account.
I've used them as my cultural exchange provider for several years & have never had an issue with their service. I recommend them without hesitation.

31 August 2024
Unprompted review
CCUSA logo

Reply from CCUSA

Thanks for the review Steve...and for choosing CCUSA each summer 🏕️❤️ We'll look forward to helping with your return to camp in 2025!

- Dave

Rated 5 out of 5 stars

Just arrived home after MY SECOND SUMMER

Just arrived home after a second summer with CCUSA and I cannot recommend them enough. I have had no problems, everything is so quick and easy. I even extended my time in America with a quick push of a button and they were on top of everything for me. I am so glad I found this company! Definitely one of the best out there to get you in your camp America journey

29 August 2024
Unprompted review
CCUSA logo

Reply from CCUSA

I hope that you're settling back into regular life after your 2nd summer at camp! Thanks for using CCUSA...and we'll hope to help with your 3rd summer in 2025 ❤️🏕️

- Dave

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