Ordering was easy, dvr i ordered wasnt in stock so they upgraded my order. Top notch. Dvr arrived, got it setup, but system wouldnt load up, contacted cctvdirect. No problem after going through the pr... See more
Company replied
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Review summary
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An excellent experience - a five star service and everything was exactly as described. The Hikvision DS-7616NI-M2/16P NVR I bought was a good price and the delivery could not have been quicker and th... See more
Company replied
Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... See more
Company replied
Power supply did not come with a mains lead!! So I thought!! Had to buy a lead quickly from another supplier! Found mains lead in packaging when disposing of the box the order came in. Wrapped u... See more
Company replied
Company details
- Security System Supplier
- Burglar Alarm Store
- Cable Company
- Fire Alarm Supplier
- Road camera
- Security Equipment Store
Written by the company
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Written by the company
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Contact info
73 Whalley New Road, BB1 6JY, Blackburn, United Kingdom
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad you found the service easy and reliable.
Quick efficient service
3 July 2026
Reply from CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad you were happy with our quick and efficient service.
Top quality items at competitive prices…
Top quality items at competitive prices with service as good as it gets - come back every time
2 July 2026
Reply from CCTV Direct (UK) Limited
Thank you for your continued support! We’re delighted you’re happy with the quality, prices and service. We look forward to welcoming you back again.
Speedy delivery and good product range.
1 July 2026
Reply from CCTV Direct (UK) Limited
Thank you for your review! We’re pleased you were happy with the speedy delivery and our wide product range.
Reply from CCTV Direct (UK) Limited
Thank you for your great feedback! We’re pleased you found our service fast, reliable and efficient.
Reply from CCTV Direct (UK) Limited
Thank you for your continued support! We’re delighted you’re always happy with our communication and customer service.
Excellent product with super fast…
Excellent product with super fast delivery. Great communication and advice if required. Highly recommended
28 June 2026
Reply from CCTV Direct (UK) Limited
Thank you for the fantastic review! We’re delighted you were happy with the product, fast delivery and support. We really appreciate your recommendation.
It was our first purchase and…
It was our first purchase and everything went very smooth, easy purchase and great delivery, exactly the way it should be.
24 June 2026
Reply from CCTV Direct (UK) Limited
Thank you for choosing us for your first purchase! We’re delighted everything went smoothly and that you were happy with the easy ordering and fast delivery.
Monitor perfect
19 June 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your kind review! We’re really happy to hear you’re pleased with the monitor. We truly appreciate your support and look forward to serving you again.
Reply from CCTV Direct (UK) Limited
Thank you for your review! We’re glad your order was delivered on time. We really appreciate your support and hope to serve you again soon.
very good service and great product
very good service and great product, delivered on time with amazing communication
16 June 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your lovely review! We’re really happy to hear you’re pleased with the product, service, delivery, and communication. We truly appreciate your support and hope to serve you again soon.
The CCTV Direct UK guys are an…
The CCTV Direct UK guys are an honest,reliable and knowledgeable group.
Nothing is ever too much trouble.
Their service is always great.
Anything from general advice to problem solving and support.
They are always willing,passionate and patient.
They stock a huge range with excellent product stock levels and very very competitive pricing.
Always a pleasure to do business.
Thank you
24 June 2026
Unprompted review
Reply from CCTV Direct (UK) Limited
Thank you so much for such a wonderful review. It really means a lot to us. We’re proud to support our customers with honest advice, reliable service, strong product knowledge, and competitive pricing. It’s always a pleasure doing business with you, and we truly appreciate your continued support.
Reply from CCTV Direct (UK) Limited
Thank you for your kind review! We’re really pleased to hear you were happy with our service. We truly appreciate your support and hope to serve you again soon.
Superfast delivery and very straight…
Superfast delivery and very straight forward transaction. Good price as well
15 June 2026
Reply from CCTV Direct (UK) Limited
Thank you for your kind review! We’re really pleased to hear your order arrived quickly and the transaction was smooth. We always aim to offer great service, fast delivery, and competitive prices. We truly appreciate your support.
Top Service
I’ve used CCTV Direct several times, top service always keep in touch if theres any issues and next day deliveries spot on
16 June 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your kind words and continued support. We really appreciate you choosing CCTV Direct again and again. It’s great to hear that you’re happy with our service, communication, and next-day delivery. We look forward to helping you again soon!
First class service from a tried and…
First class service from a tried and tested company. Always great prices and very fast delivery
10 June 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your fantastic review. We really appreciate your continued trust and support. It’s great to hear you’re happy with our prices and fast delivery, and we look forward to serving you again soon!
Great website
Great website. Great delivery.
Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped.
Second order placed the same week, delivered with excellent packaging and speed.
11 June 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your great review. We’re really pleased to hear you were happy with the website, delivery speed, and packaging. We’re also glad we could quickly resolve the small issue with your first order and get the missing part delivered safely. We truly appreciate your repeat order and your kind feedback.
Prompt and efficient service and keen prices
Prompt and efficient service and delivery. Keen prices.good v
8 June 2026
Reply from CCTV Direct (UK) Limited
Thank you for your kind review. We’re really pleased to hear you were happy with our prompt and efficient service, fast delivery, and competitive prices. We truly appreciate your feedback.
Excellent product and advice from…
Excellent product and advice from customer service. Price was also really good for the quality of the system we bought. Highly recommend.
12 February 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your excellent review and recommendation. We’re really pleased to hear you were happy with the product, the advice from our customer service team, and the value of the system you purchased. We truly appreciate your feedback and hope to help you again in the future.
Great buying experience
Just had an amazing experience buying a new set of cameras! The staff were super knowledgeable and patiently answered all my questions. They didn't push me towards the most expensive option, which was a relief. When I had a quick follow-up question later, their online support was incredibly helpful. Seriously impressed with their commitment to customer service!
9 June 2026
Reply from CCTV Direct (UK) Limited
Thank you so much for your fantastic review. We’re really pleased to hear you had such a great buying experience with us. It’s great to know our team were able to answer your questions clearly, help you choose the right camera setup without any pressure, and support you afterwards as well. We truly appreciate your kind feedback and look forward to helping you again in the future.
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