CCL Reviews 10

Don’t use this company they keep your money ! And they don’t like paying u it back

David the boss, at the first meeting comes across as a very professional guy promising you the earth.
as time goes on you soon realise he's all bluff and bluster. he very rarely gets back to you.
keep a note of everything he says because that will change
i never said that ?
will charge you the earth for doing very little .
just beware of the devil in disguise.

Communication is greatly lacking at the CCL Property.

When I requested an update on the progress of my house purchase, the person I spoke to was unable to give me any information but promised someone would call back. This was in the afternoon, and by 10:30 the next day I had not received a call back despite my obvious anxiety. When I followed up and called the office, the person I spoke to was defensive rather than helpful and offered no apology for the fact that I had not received the promised phone call. I was then sent an email copied to my lawyer complaining that I had been abusive, which was not. I then contacted the Edinburgh office to experience the same lack of accountability. I will take my custom elsewhere than CCL as I was not treated as a valued customer. The entire problem could have been avoided by improved communication on their part.

if your willing to spend lots of money as a buisness avoid at all cost you as a customer means nothing to the staff there other than another payment. cant speak to a manager direct ,I have used these guys for 2 years and they where flawless but then it came to something as small as a £80 faulty monitor they refuse to issue a refund , just this year I have paid these guys around on advrage £64,000. As a business i expect at least smooth returns process expecially for something simple as a monitor or anything , when i purchase 100s of these units , I understand yous have a process but your staff was not willing to forward me to someone at least incharge to quickly sort things out , but your happy to take my money each week. Well No More Man I have made my last payment of £1,456.50 last week to this company.

Good communication and a quick, efficient service. Honest and realistic. Would highly recommend.

CCL were very professional and i didnt have to worry about anything at all. All aspects were carried out efficiently and i was kept up to speed at all times. Would definitely use again.

Very straightforward and helpful agents to work with in my house sale. They managed all aspects and obtained a buyer within one week of marketing the property. Would recommend.

Good value with personal and professional service

The staff at CCL Property were wonderful. They were knowledgeable and could not have been more helpful. I would have no hesitation in recommending the team. L King.