CBD Queen UK Reviews 

1,071
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company, praising the outstanding quality and reliable service. Customers frequently mention that the website is straightforward, ordering is exceptionally easy, and packages arrive with impressive speed. Many people find the natural oils and soothing balms incredibly helpful for managing daily joint pain and improving their overall sleep quality. Though some customers noted that the products did not immediately meet their personal expectations or take extra time to show noticeable results. A few reviewers mentioned they were still waiting to experience significant changes while patiently continuing to use the items as part of their routine.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting how oils, balms, and gummies... See more

Quality

Users describe positive interactions with quality, noting that products like balms and oils provide soothing... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting swift shipping and prompt... See more

Service

Clients share positive opinions on service, highlighting prompt delivery times and a brilliant experience... See more

Order

Consumers express satisfaction and appreciation regarding the ordering experience, noting that the site is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CBD Queen is my ‘go to’ for all the CBD products that I use. They are effective, fairly priced, the web site is straightforward to use, and delivery is prompt. On a regular basis, I use their massag... See more

Company replied

Rated 5 out of 5 stars

I was having trouble ordering so I called and spoke to the owner . He was immensely helpful , so much so , that I took advantage of the following 50% Sale and bought more oil and 3jars of Gummies .... See more

Rated 5 out of 5 stars

I bought the Oil for my husband as he has used it before it helps him sleep despite the pain in his knees and he Queen is way better than any other brand . I also bought some for myself as I too hav... See more

Company replied

Rated 5 out of 5 stars

EASY TO FOLLOW ORDERING. QUICK DELIVERY. I USE JOINT AND MUISCLE BALM 6% I HAVE USED ON MY KNEES FOR OVER A YEAR NOW AND WOULD RECOMMEND. THIS CAN NOT GET RID OF OSTEOARTHRITIS BUT CERTAINY GIVES... See more


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Health and Beauty Shop
  4. Medical Center
  5. Wellness Center

Written by the company

CBD Queen is a family run, multi award winning UK CBD brand established in 2018. Built on trust, quality, and real experience, we are passionate about helping people support their wellbeing naturally. With a carefully developed range of premium CBD products and a dedicated team behind the brand, we pride ourselves on offering honest guidance, reliable products, and a customer experience you can trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,071)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products and service

Excellent products and service, as always

24 November 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello, thank you for taking the time to leave a 5 star review. We appreciate your kind feedback. Reading reviews like yours has made my day.

Rated 5 out of 5 stars

Delivery was good and prompt

Delivery was good and prompt. The items arrived well protected so no damage. I am trying the drops for the first time so too soon to comment on the effectiveness but seems good so far.

25 November 2023
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Reply from CBD Queen UK

Hello Margaret, thank you for taking the time to leave a 5 star review. We appreciate your kind feedback. It's pleasing to read that your delivery was good and prompt, we pride ourselves on customer satisfaction. Have a great day.

Rated 5 out of 5 stars

Excellent service

24 November 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello Dorothy, thank you for taking the time to leave a 5 star review. It is pleasing to read that you were happy with our service. Have a lovely day.

Rated 5 out of 5 stars

Excellent product really eases my…

Excellent product really eases my joints would recommend it to anybody with arthritic pain 👍👍

20 November 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello, thank you for taking the time to leave a 5 star review. We value customer feedback. This is fantastic to hear that you are benefitting from our CBD products and your joint pain has eased. We look forward to serving you again soon

Rated 5 out of 5 stars

Quick and easy to order.

Quick and easy to order.
Plenty of deals .
Quick delivery.
Great product 👌

28 October 2023
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Reply from CBD Queen UK

Hello Janet, thank you for taking the time to leave a 5 star review. We value your kind feedback. It is pleasing to read that you've had an all round good experience with us and enjoying your product.

Rated 5 out of 5 stars

High quality product

Thank you for my product. It arrived beautifully packed. I chose spearmint flavour as it makes it more pleasant to the pallete. I have been taking it now for a total of 3 days and can feel a positive change to my wellbeing. Thank you again, I will definitely buy from you again.

30 October 2023
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Reply from CBD Queen UK

Hello Yanaisy, thank you for taking the time to leave us a 5 star review, we value customer feedback. This is fantastic news that you're seeing results after 3 days and you feel a positive change to your wellbeing. We thrive on hearing reviews like yours and look forward to serving you again soon.

Rated 5 out of 5 stars

A Very efficient and helpful service…

A Very efficient and helpful service department
After a slight hiccup with my original order it was sorted immediately by a very pleasant member of staff
I can certainly recommend them.

30 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello Annjo, thank you for taking the time to leave a 5 star review. We appreciate your kind feedback and comments. It's pleasing to read that you have experienced an efficient and helpful service and our staff was able to deal with the hiccup immediately. We pride ourselves on customer satisfaction and look forward to serving you again soon. Have a lovely day.

Rated 5 out of 5 stars

Great products

Products that work at competitive prices.

29 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello Stan, thank you for taking the time to leave a 5 star review. We appreciate your kind feedback.. It's great to read that you are benefitting from our products and have found our prices competitive. We look forward to serving you again soon.

Rated 5 out of 5 stars

I have been a regular customer for…

I have been a regular customer for years and have never had a complaint.

28 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello, thank you for taking the time to leave a 5 star review we appreciate your feedback. I'd like to thank you for being such a loyal customer over the past years. We look forward to serving you again soon, have a lovely day.

Rated 5 out of 5 stars

Good service

Good service …from ordering to delivery lve never been disappointed .

28 October 2023
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Reply from CBD Queen UK

Hello Carol, thank you for taking the time to leave a 5 star review. We appreciate your positive feedback. I'm pleased we have met your expectations and you have never been disappointed with our service. This is lovely to hear so thank you

Rated 5 out of 5 stars

Fast delivery and product works…

Fast delivery and product works wonders. I use for fybromyalgia and headaches . Headache gone within seconds and fybromyalgia pain eases off really well. Also bought for my mum who has rheumatoid arthritis and helps ease pain for that and sleeping better. This was recommended by my friend and I would say very good recommendation. 👍

27 October 2023
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Reply from CBD Queen UK

Hello June, thank you for taking the time to leave a 5 star review. We appreciate your positive feedback. It is fantastic to read that you and your mum are receiving the benefits of CBD and it is helping with pain relief for fibromyalgia, headaches, arthritis and sleep. The power of CBD is amazing, enjoy and have a lovely day.

Rated 3 out of 5 stars

Everything was excellent except for a…

Everything was excellent except for a scammer with a fake royal mail email to say they can't deliver until I pay 23p by card there was no note saying we weren't in which we were but this was the day before delivery was due but how did they get so much information?

23 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello James, thank you for taking the time to leave a review. Firstly I'm very sorry that you experienced some issues with royal mail, unfortunately this has nothing to do with our service or products. I completely understand your frustration with this matter and I'm not too sure what information they had. As a company the only details we supply to royal mail is your address for the product to be delivered to. I would recommend speaking to royal mail regarding this situation if you were not happy with their service. I can also assure you that we don't share personal data with any third parties and we follow strict data protection procedures. I hope you will continue to shop with us in the future. Have a lovely day.

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery, great product

24 October 2023
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Reply from CBD Queen UK

Hello Ian, thank you for taking the time to leave a 5 star review. We appreciate your kind feedback.

Rated 5 out of 5 stars

Superb product

Superb product, that works! Fast delivery and very well packaged.

18 October 2023
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Reply from CBD Queen UK

Hello Steve, thank you for taking the time to leave a 5 star review. Your feedback is appreciated. Have a lovely day.

Rated 4 out of 5 stars

Cannot give it full review

Cannot give it full review, not used it long enough yet, but seems really good.

10 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello Angela, thank you for taking the time to leave a review. we appreciate your honest feedback. I hope that you are now seeing some results and look forward to serving you again soon.

Rated 5 out of 5 stars

Amazing company

Amazing company, perfect customer service. speedy delivery. The best quality CBD oil on the market.

4 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello Arthur, thank you for taking the time to leave a 5 star review, we appreciate your positive feedback. It is pleasing to read that you have experienced a great service and your products were delivered in good time. Thank you for your kind comments.

Rated 5 out of 5 stars

Quick delivery

2 October 2023
CBD Queen UK logo

Reply from CBD Queen UK

Hello James, thank you for taking the time to leave a 5 star review. It's lovely to read that your products were delivered in good time. I hope you're enjoying the device and CBD liquid.

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