Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for s... See more
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Review summary
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Reviews shaping this summary
Pretty easy process to place an order. The only thing I found slightly irritating was all the offers for “30% off” and “20 % off”. Every time I typed in the promo code, I kept getting messages that th... See more
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Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Prod... See more
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I had been using all my products for pain relief and occasionally I microdose 2.5 mg of THC by quartering a 10 in 4 pieces. Recently I lost my 25 yr. old daughter in a traumatic accident. Now, the... See more
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Company details
Written by the company
CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Contact info
1909 10th Street, 91311, Plano, United States
- 888-991-7471
- Info@CBDfx.com
- cbdfx.com
Premium CBD. 40,000+ 5-Star Reviews.
4.3
Excellent
242 reviews
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Reply from CBDfx
Elizabeth,
Thank you for your feedback!
We're happy to hear you're enjoying our CBD gummies and that they are working well for you.
We appreciate your support!
CBDfx Team
Bottle of 40 gummies only came with 37
Bottle of 40 gummies only came with 37. I don't usually count, but this time I did. That's a 7.5% shortage or a nearly five dollar rip off! When you cheat customers they often will shop elseware.
2 May 2026
Reply from CBDfx
James,
We’re very sorry to hear that your bottle didn’t contain the full amount of gummies. Please know that we take this seriously and will be sharing your feedback with our product quality team to investigate, as this is certainly not typical.
In the meantime, we’d be happy to send you one of our 20-count bottles to make up for any gummies that may have been missing. We will take care of this for you, and our Customer Service team will follow up shortly to confirm the details.
Thank you so much for your support and understanding.
CBDfx Team
CBDfx is a great company …
The man who I talked to got my account fixed, I only have one account now. The products continue to be good.
2 May 2026
Reply from CBDfx
Debra,
We're happy to hear that the account issue is resolved and you're pleased with our products. We appreciate you taking the time to leave us feedback.
CBDfx Team
Reply from CBDfx
Barbara,
We're glad you enjoyed our gummies and that they arrived on time. We appreciate you taking the time to share your positive experience!
CBDfx Team
It doesn’t even work at all
It doesn’t even work at all. No matter how much you take it doesn’t have any effect
2 May 2026
Reply from CBDfx
Thank you so much for your feedback!
We're sorry to hear that your recent purchase didn't fully meet your expectations. We'd like to clarify that the THC in our CBD + Delta-9 THC Vape Pens is Delta-9 THC, which is the type most commonly linked to psychoactive effects. While consuming enough Delta-9 THC can produce these effects, our pens contain a modest 10mg per pen, which is relatively low if you only take a few puffs.
If you're interested in experiencing stronger THC effects, we recommend trying our THC gummies, which you can find here: https://cbdfx.com/collections/thc-gummies.
If you'd like to return your products for an exchange or refund, we're more than happy to assist you. Our team will reach out shortly to help with the process.
Thank you for trying out our vape pens!
CBDfx Team
repeat user
9 May 2026
Reply from CBDfx
Thomas,
Thank for your taking the time to share your experience.
We appreciate your support!
CBDfx Team
I can always depend on the receipt of…
I can always depend on the receipt of products under subscription.
9 May 2026
Reply from CBDfx
Eva,
We're happy to hear that you can always depend on receiving your subscription products. Thank you for your positive feedback, it means a lot to us!
CBDfx Team
Reply from CBDfx
Connie,
We're happy to hear that the process was easy, and we appreciate your love for our product! Thanks for your feedback.
CBDfx Team
Experience was good
Experience was fine. Was hard to make sure that I was NOT opting for a subscription which I absolutely do not want. Fingers crossed that I haven’t done that. When I try these, and if I like them, I will be sure to pass along the word to friends and family. Thanks
9 May 2026
Reply from CBDfx
JoAnne,
Thank you for your feedback! We are sorry to hear you didn't have the best experience with our website. We truly appreciate your insights and will gladly share them with our team.
We can confirm that your order was received as a "one time purchase "and not a subscription.
We appreciate your support.
CBDfx Team
I'm a senior citizen and appreciate how…
I'm a senior citizen and appreciate how reliable you are!
9 May 2026
Reply from CBDfx
Kathleene,
We appreciate your kind words! We're happy to hear that you find our services reliable and that we meet your needs. Thank you!
CBDfx Team
I absolutely love your product
I absolutely love your product. A slight error was made in the order process. Your company took care of the situation right away. Buy 1 get 1 free. You can’t beat the deal. Reasonable prices. I’m a customer for life. I highly recommend these products. 5 stars.
7 May 2026
Reply from CBDfx
Charles,
We're happy to hear that you love our product and appreciate how quickly we resolved the order issue. We value your recommendation and are grateful for your support!
CBDfx Team
CBDfx has excellent products
CBDfx has excellent products, as well as lots of perks and good deals when placing orders. I've been buying from them for years.
8 May 2026
Reply from CBDfx
Raschell,
Thank you so much for taking the time to share your feedback. We're happy to hear that you've had great experiences with our products.
Thanks for the support!
CBDfx Team
Reply from CBDfx
Kathy,
We're happy to hear that your order arrived quickly! Thank you for your feedback.
CBDfx Team
I like the product.
8 May 2026
Reply from CBDfx
Edith,
Your support means a lot to us, thank you! We're glad to hear you're enjoying out products.
CBDfx Team
Reply from CBDfx
Suzanne,
Thank you for your feedback and for supporting our business!
CBDfx Team
Easy and painless.
8 May 2026
Reply from CBDfx
Russell,
Thank you for taking the time to share your experience with us! We appreciate having you as a valued customer.
CBDfx Team
I am using the cbdfx for my dog who is…
I am using the cbdfx for my dog who is suffering with terrible arthritis in his two front legs. Well it does not cure the problem, it seems to help with the pain. He is 11 years old and 100 lb. Sweetest dog in the world and it breaks my heart to see him in pain. Thank you cbdfx we're having this product
1 May 2026
Reply from CBDfx
Crystal,
Thank you so much for sharing your experience with us. We’re so sorry to hear your pup is dealing with arthritis, but we’re grateful to know our CBDfx product is helping bring him some comfort and relief.
Thanks for supporting us!
Team CBDfx
The people there are very nice and…
The people there are very nice and friendly and they help you when you purchase I recommend them to anyone
8 May 2026
Reply from CBDfx
Kimberly,
We’re grateful for your feedback. Thank you so much for being a valued customer!
We always appreciate your support.
CBDfx Team
Can't ever get into my account to see if subscription is canceled
Can't ever get into my account; they say they sent me a link to reset, but I never receive one. Most of the time I check out as a guest. I was on a subscription which I couldn't get into my account to cancel so I called them. She said subscription was canceled and confirmation email sent. No it was not. She repeatedly said to check my spam folder; which I did repeatedly... Not there. I can get their emails regarding shipment, however! If they take out another payment from my account, and the subscription is NOT canceled, I will raise hell. Trust me.
8 May 2026
Reply from CBDfx
Thank you so much for sharing your feedback with us.
We sincerely apologize for any frustration this situation may have caused. After carefully reviewing your account, we want to assure you that your subscription has been successfully canceled, and no further charges will be made.
We understand how frustrating it can be not to receive a cancellation confirmation email. Sometimes, emails might be filtered into spam, junk, or promotions folders, or experience delays due to email providers. We truly appreciate you bringing this to our attention.
Our team is happy to help should you have any additional questions at Info@cbdfx.com
CBDfx Team
Wonderful product!
8 May 2026
Reply from CBDfx
Stacey,
Thank you so much for sharing your feedback! We're glad to hear that you're enjoying our products.
We appreciate your support!
CBDfx Team
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