Relatively easy to order. My only negative is that there are so many distracting ads - that one has to decline to get through the process. And it could be an easy mistake to accidentally sign up for s... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Pretty easy process to place an order. The only thing I found slightly irritating was all the offers for “30% off” and “20 % off”. Every time I typed in the promo code, I kept getting messages that th... See more
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Ordered a subscription in error. Was able to cancel it without issue. Did contact by phone to make sure that subscription was cancelled. Operator confirmed the cancellation. Everything was great. Prod... See more
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I had been using all my products for pain relief and occasionally I microdose 2.5 mg of THC by quartering a 10 in 4 pieces. Recently I lost my 25 yr. old daughter in a traumatic accident. Now, the... See more
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Company details
Written by the company
CBDfx is a U.S. based company founded on providing high-quality cannabidiol (CBD) wellness products, made with the highest quality hemp, to customers in a wide variety of formats; from tinctures and topicals to gummies and capsules. Founded in 2014 with a mission to push quality to the forefront of the CBD industry, CBDfx provides some of the finest, purest, and most trusted CBD products in the world. CBDfx products are sold in more than 25,000 points of distribution in 21 countries, and online at CBDfx.com.
Contact info
1909 10th Street, 91311, Plano, United States
- 888-991-7471
- Info@CBDfx.com
- cbdfx.com
Premium CBD. 40,000+ 5-Star Reviews.
4.3
Excellent
242 reviews
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Reply from CBDfx
Michael,
Thank you so much for your feedback! We truly appreciate you choosing us for your CBD needs and look forward to serving you again.
CBDfx Team
Reply from CBDfx
Mark,
Thank you for your feedback! We're glad to hear you've had a great experience with our products and service.
We appreciate your continued support!
CBDfx Team
Reply from CBDfx
Hi Robert,
Thank you for your feedback. We're sorry to hear that your shipment is being sent to the wrong address. Please note that orders are processed and shipped to the address provided at checkout. Our customer support team is already in touch with you via email to help update your address and arrange a courtesy reshipment. Once we have the correct address, we'll be happy to assist you further.
We sincerely apologize for the inconvenience and appreciate your patience as we work to resolve this for you as quickly as possible!
CBDfx Team
Reply from CBDfx
Sharon,
Thank you so much for your kind feedback. We'rehappy to know that our product has been helpful to you whenever you need it.
We sincerely appreciate your support.
CBDfx Team
Ordering CBD from CBDfx 2+ yrs
I’ve been ordering CBD from CBDfx for a couple years now.
I had a couple issues with some pens in the beginning but that has been my only issue.
The products are good quality, ordering is easy, prices are great, shipping is great.
I really like this company and keep going back to them.
7 May 2026
Reply from CBDfx
Jeffrey,
We really appreciate you taking the time to share your experience with us! Your continued support means a lot, and we're happy to know that you are completely satisfied with both the quality of our products and the ease of our ordering process.
Thank you once again for being a valued member of the CBDfx family.
CBDfx Team
Disliked gummy texture
Disliked gummy texture, taste and the quality of THC is questionable. Overall I felt mentally & physically "down", no energy,
6 May 2026
Reply from CBDfx
Hi Beth,
Thank you so much for sharing your thoughts about the texture, taste, and effects you experienced. We value your feedback as it helps us continually improve our products. If you'd like to exchanging your product for something different, please don't hesitate to contact us at info@cbdfx.com. Our support team would be happy to assist you!
CBDfx Team
Reply from CBDfx
Ken,
Thanks for your feedback!
We're happy to hear that you're enjoying our products, and we appreciate your positive feedback regarding our timely deliveries!
CBDfx Team
Free shipping not applied
13 May 2026
Reply from CBDfx
Susan,
Thank you for your feedback.
We want to let you know that free shipping is offered on all orders over $99 after any promotions, discounts, or rewards points have been applied. Upon reviewing your order, we noticed that you used a 40% discount code, which brought your subtotal just below the $99 threshold. We apologize if this caused any confusion. While we did have a free shipping promotion today, it requires a separate discount code, and unfortunately, promo codes cannot be combined.
To ensure your satisfaction, we would be happy to provide a courtesy refund for the shipping fee on this occasion.
Thank you again for your support and understanding.
CBDfx Team
Thank you for your quick response I…
Thank you for your quick response I really appreciate that. Thank you.
13 May 2026
Reply from CBDfx
Ronee,
Thank you very much for your kind feedback. We're happy that we could assist you and resolve the issue promptly.
CBDfx Team
Reply from CBDfx
Hi Linda,
Thank you for your feedback. We sincerely apologize for any confusion! To clarify, all orders placed before 2pm Central Time are processed the same day, excluding weekends.
After reviewing your order, we see that it is currently being processed. However, it seems there is an issue with validating the address provided. Our team has already reached out to the email address you used when placing your order, and once we receive the necessary confirmation, we will be able to ship your order promptly.
Thank you for your patience and understanding.
CBDfx Team
Products Great - Service is Great!
May dog has been using cbd oil for years for seizures. I had a moment and ordered twice and the customer service was awesome in fixing my issue. All done by email and completed promptly. Thank you!
13 May 2026
Reply from CBDfx
Mary,
Thank you for sharing your experience! We're glad to hear that our Pet CBD Oil is making a positive difference. We're also happy to hear that our support team could assist you with any order concerns.
We truly appreciate your support!
CBDfx Team
Really good vibes boys & girls!
It’s been my experience:
Any products tried have been as advertised or better
Product information is thorough
Site is easy to navigate
Prompt shipping
13 May 2026
Reply from CBDfx
James,
We're happy to hear that our products met or exceeded your expectations. We appreciate your positive feedback regarding our product info, site navigation, and prompt shipping.
Thank you for your continued support!
CBDfx Team
The gummies seem to assist in sleeping
15 April 2026
Reply from CBDfx
Rita,
Thank you for your review! Full spectrum CBD contains various cannabinoids that may enhance relaxation. We're happy to hear that it's helping!
Thanks for supporting us.
CBDfx Team
CBD Cream is a really effective and the…
CBD Cream is a really effective and the best topical pain treatment I’ve ever used.
5 May 2026
Reply from CBDfx
Sam,
Thank you so much for sharing your feedback! We're happy to know that our CBD cream is helping to provide some relief.
We truly appreciate your support.
CBDfx Team
Worked for 10 pulls and stopped working…
Worked for 10 pulls and stopped working and it was fully charged
5 May 2026
Reply from CBDfx
Thank you so much for sharing your feedback with us.
We're so sorry to hear that you're having trouble with your vape pen. If the one you received is defective, we'd be more than happy to send you a replacement.
Our team will be reaching out to you shortly to provide assistance. In the meantime, please don't hesitate to contact us anytime at info@cbdfx.com if you need any help.
We really appreciate you choosing our vape pens!
CBDfx Team
Our dog loves his CBD
Our neighbor gave these to our dog who loved them. I’ve been giving them to him since!
12 May 2026
Reply from CBDfx
Miriam,
Thank you for taking the time to share your experience with us. We're glad to hear that your dog is enjoying his CBD treats.
We really appreciate your support!
CBDfx Team
great Product and quick shipping.
12 May 2026
Reply from CBDfx
Mike,
We're happy to hear that you received your product quickly and that you are enjoying our products!
Thanks for your feedback.
CBDfx Team
Reply from CBDfx
Aurea,
Thanks for taking the time to share a kind review for us. We appreciate your support!
Safe Travels!
CBDfx Team
Reply from CBDfx
Robert,
Thank you for your feedback! We're glad to hear that our service met your expectations. Thank you for supporting CBDfx!
CBDfx Team
Reply from CBDfx
Hi Boz,
Thank you very much for your feedback! Our Customer Service team is here to help you Monday through Friday, from 8am to 5pm PST. Please don't hesitate to reach out if you ever need any assistance.
We appreciate your support.
CBDfx Team
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