best cage I've owned. tight fit ensures safe confinement, light weight plastic doesn't pinch or tug or flex. try your best, installed correctly your not going anywhere. unfortunately the "points o... See more
Company replied
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See what reviewers are saying
Hi. As someone who’s worked with acrylic/“lexan” c-cages, I can confidently state that the part(s) as as advertised. Great tolerances, fitment, cast quality. Built for long term, sanitary, use. My... See more
Company replied
Great product, quick, discreet delivery. Before putting it on, be all shaved down there and at least lightly lubed or you'll get pinched and snagged. Everyone is different. CB-X offers (separatel... See more
Company replied
The website user interface is pretty straight forward. Ordered arrived within the shipping parameter timeline. I was updated via email when my order shipped as well as provided the tracking number for... See more
Company replied
Company details
About CB-X
Written by the company
Locking your thing in a thing is a thing!
CB-X is the original Manufacturer of Modern Chastity Cages, world-renowned for our men's chastity devices. We pioneered a new lifestyle of ultimate denial and pleasure through the restraint of locked cocks with our beltless chastity device, the CB-2000. We now have six models revered by new and seasoned chastity wearers worldwide. CB-X chastity devices are crafted for durability, safety, security, and comfort – and they continue to be requested by name amongst retail consumers.
SHOP MENS CHASTITY CAGES
Contact info
1630 Foothills Dr Suite 100, 89005, Boulder City, United States
- 702-405-8416
- customerservice@cb-x.com
- cb-x.com
4.2
Great
212 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Annoying business behavior.
Fits fine, annoying to get extra emails from you.
-3 stars for annoying business behavior
26 October 2021
Reply from CB-X
Hello! We're sorry to hear you feel that we have demonstrated annoying business behavior. We value our customers and feedback is important to our company. If you no longer wish to receive emails from us, please hit that unsubscribe.
Thanks!
CB-X Customer Support
Reply from CB-X
Thank you for your review! We are so happy to hear that our product has enhanced your life. We appreciate your business very much.
Thank you!
CB-X Customer Support
Extremely fast service.
21 October 2021
Reply from CB-X
Thank you for your review! We appreciate it very much.
Thank you,
CB-X Customer Support
thank you for the serve
20 October 2021
Reply from CB-X
Thank you for your review! We appreciate your business.
Thank you,
CB-X Customer Support
Fast shipping.
Got notified my package was sent same day. Nice!! Very happy with the quality of the products I have received in the past from cb-x.
20 October 2021
Reply from CB-X
Thank you for your review! We are so happy to hear you are satisfied with the quality of our product. We appreciate your business, very much.
Thank you,
CB-X Customer Support
Awesome customer service and helping me
Awesome customer service and helping me identify the size issue and resolve it.
19 October 2021
Reply from CB-X
Thank you for your review! We appreciate your feedback and are very happy to hear you had a great customer service experience. Thank you for being a loyal CB-X customer, we appreciate your business.
Thank you,
CB-X Customer Support
No thanks.
I struggled with getting it on, but that is not why I rated it the way I did. I'm bigger than average down there, and even when locked it's way too easy to get out of the cage. I only spent time lounging at home with it on, and the middle seam, which appears cheaply glued together, split on the third use, pinching me something terrible.
We have no interest in chastity cages anymore.
12 October 2021
Reply from CB-X
Hello! Thank you for your honest review. We are terribly sorry this was your experience in our chastity device. I assure you that our cages are not glued together, the two sides are joined using ultrasonic welding.
Our products are protected by a limited Warranty, covering any manufacturer defects. The issue you've experienced with the middle seam is most certainly covered by the Warranty. We would be happy to assist you with a Warranty and would greatly appreciate the opportunity to make your experience with CB-X and Chastity a more positive one.
If you were able to remove the device while locked in, there is a chance you may not be using the correct U-ring and pin & spacer combination for your anatomy. We are also available to help offer suggestions with fit to ensure you are comfortably and securely locked in.
Please contact us with further information, questions, and concerns at customerservice@cb-x.com, or you may call 702-405-8416. We look forward to hearing back from you.
Thank you,
CB-X Customer Support
Great service on product delivery and website info
Great service. Thanks. Appreciate all the helpful info on your site. Glad to be part of this world.
9 October 2021
Reply from CB-X
Thank you so much for your review! We are very happy that you received great assistance. We are happy to you're apart of this world and appreciate your business very much.
Thank you,
CB-X Customer Support
This is a good product
This is a good product, and easy to use. It was a bit smaller than I anticipated, and seemed a bit narrower
8 October 2021
Reply from CB-X
Thank you so much for your review! We value your feedback and appreciate your business. :)
Thank you,
CB-X Customer Support
Reply from CB-X
We are so happy you've had a fast and easy experience. Thank you for your review! We appreciate your business.
Thank you,
CB-X Customer Support
Very fast and efficient service
Very fast and efficient service, order shipped very quickly, and always great products.
1 October 2021
Reply from CB-X
Thank you so much for your review. We appreciate your continued loyalty to our brand!
Thank you,
CB-X Customer Support
Excellent Product and Service
Excellent product, and amazing customer service!! When emailing, I got responses within minutes of sending out questions. When calling, they went above and beyond to answer all my questions with the utmost of professionalism. Extremely friendly, and helpful support staff. When ordering, the product shipped the same day, and arrived a couple days after it shipped. Thank you 😊
1 October 2021
Reply from CB-X
Thank you so much for your review. We are so happy to hear you had a great customer service experience. We appreciate your business very much!
Thank you,
CB-X Customer Support
I have received my cock cage and have…
I have received my cock cage and have locked it on.
I am reveling in my enforced chastity and helplessness. I would certainly recommend your product to control sissy men like myself.
29 September 2021
Reply from CB-X
Thank you so much for your review! We appreciate recommendations for our products very much. :) Thank you for your business!
Thank you,
CB-X Customer Support
I love your product
I love your product, however in the last few I've had two pieces break. One was a ring and that one was totally my fault. The other was the cage split open on it's seam while I was washing it one day. It was about 5 years old, but I only used the recommended cleaner. The rating for the website is poor because I contacted customer service about "lifetime guarantee" and never received a response. That was disappointing. Otherwise, I highly recommend the product. It would be nice to get details on the guarantee in case the cage piece decides to split again.
24 September 2021
Reply from CB-X
Hello! Thank you for loving our product, we are very happy to hear that. :)
However, we are very sorry you never received a response from our customer service team regarding the Lifetime Warranty. If you would please send another email to customerservice@cb-x.com, we would be happy to further assist you. We typically respond within 1-2 business days and are very sorry you didn't have this experience when you originally reached out. We would greatly appreciated the opportunity to fix the issue and answer any questions you have.
Thank you!
CB-X Customer Support
Bad customer service
22 September 2021
Reply from CB-X
Hello! We are very sorry to hear you had a poor experience with our Customer Service. If you would please send an email directly to customerservice@cb-x.com, we would be happy to further assist you. Our typical response time is 1-2 business days. We would greatly appreciated the opportunity to fix any issue and answer any questions you have.
Thank you,
CB-X Customer Support
No other website has ever shipped one…
No other website has ever shipped one of my order this fast.
I have been using cbx products for several years and have always been impressed with the quality of their products. I expect this time to be no different.
I will be finding out surprisingly fast.
15 September 2021
Reply from CB-X
Thank you for your review! We appreciate your business very much. :)
Thank you,
CB-X Customer Support
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