Caversham Moves Ltd Reviews 

192
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From meeting Josh for the quote to Jason and his Crew arriving with the removal crew everything was as you need and helped to minimise stress on the day of the move we could recommend them highly e... See more

Rated 5 out of 5 stars

Amazing service from start to finish! Josh & his team packed the house & moved us over 200miles away over 3 days. They really helped to take the stress out of relocating. Experienced, efficient,... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Josh and his team. It was very simple to set up the move. On the moving day, they were punctual very efficient and organised and made a time that could have been very... See more

Rated 5 out of 5 stars

We really couldn’t have managed without Caversham Moves…. As soon as Miles and Kay turned up we could feel ourselves relax. And so appreciated Robin’s calm logistical brain and Dean just getting on w... See more

Company details

  1. Moving Company

Written by the company

Caversham Moves Ltd operate an efficient, professional and dedicated domestic and commercial removals service, primarily in Caversham, Henley-on-thames, Sonning Common and Reading but also covering Oxfordshire, Berkshire, Buckinghamshire and Hampshire. We understand how difficult it can be when you have to move home or business premises. That is why we aim to make the transition as stress free for you as possible. We guarantee our customers an efficient service carried out by our fully trained handlers, who each hold a wealth of removals experience. Free quotations | Fully insured | Helping you move with ease


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4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.7

All reviews

(192)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

removing the stress of moving

From meeting Josh for the quote to Jason and his Crew arriving with the removal crew everything was as you need and helped to minimise stress on the day of the move
we could recommend them highly enough

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Josh and…

I had a great experience with Josh and his team. It was very simple to set up the move. On the moving day, they were punctual very efficient and organised and made a time that could have been very stressful fairly calm. I would highly recommend their service.
Joel

14 April 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

Edit: Following the service provider's response, I just want to point out that the the writer, Josh, was not present on the day. He did not witness the events and the aftermath. My review was an honest reflection of our experience and I am disappointed that this issue has been trivialised.

Caversham Moves moved us on 14th April 2026. I will start with the positives.
The house contents were moved and installed satisfactorily. The crew were pleasant and worked hard.
However, I made the manager aware of 3 large Japanese Acers in pots that were very precious to me, he assured me they would be looked after. The moving and transportation of these plants was a disaster. Despite raising my misgivings of the methods used, one 20 year old tree in particular, suffered an horrendous amount of damage. I was horrified and devastated, any keen gardener would understand.
I have discussed my disappointment with the company and although I have received an apology from the manager, no gesture of recompense or good will has been offered.
If a household item had been damaged, I could claim on the insurance, but this, I cant.

14 April 2026
Unprompted review
Caversham Moves Ltd logo

Reply from Caversham Moves Ltd

Hi Wendy,
Thank you again for your feedback. We are pleased to hear you were happy with the overall move and found the crew pleasant and hardworking.

We are genuinely sorry that you were disappointed by the damage sustained to one branch of your Japanese Acer during transportation. As discussed at the time, these were exceptionally large and mature plants which required specialist handling and lifting equipment to move safely. Due to their size and delicate nature, we explained beforehand that minor loss or damage during transportation could unfortunately occur, which was understood and agreed prior to the move commencing.

Our team took considerable care throughout the process and worked specifically to minimise any risk to the plants whilst moving them safely between properties. We fully appreciate the sentimental value they held and understand why this was upsetting for you.

Following your concerns, we apologised directly and discussed the matter with you in detail. Whilst living plants are unfortunately not covered under removals insurance policies, we did carefully consider your request for a garden centre voucher as a gesture of goodwill. However, given the circumstances and the level of care taken by the crew, we did not feel further compensation was appropriate in this instance.

We also note that, following our response and discussions with you directly, further reviews have now been posted across additional platforms regarding the same matter. Whilst we fully respect your right to leave feedback, we do feel it is important to provide full context surrounding the circumstances of the move and the discussions that took place beforehand regarding the risks associated with transporting such large live plants.

We do appreciate your feedback and are sorry this aspect of the move fell below your expectations. We wish you all the best in your new home.

Kind regards,

Josh
Owner @ Caversham Moves Ltd

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! Josh & his team packed the house & moved us over 200miles away over 3 days. They really helped to take the stress out of relocating.

Experienced, efficient, tidy & friendly.

Highly recommend

9 April 2026
Unprompted review
Caversham Moves Ltd logo

Reply from Caversham Moves Ltd

Thank you so much for the lovely review.
It was a pleasure helping with your move, and we’re really glad the team helped take some of the stress out of your relocation.

We’ll be sure to pass your kind comments onto the crew.

Wishing you all the best in your new home!

– Josh & The Caversham Moves Team

Rated 5 out of 5 stars

Excellent service

Excellent service, precise and reliable. Highly recommended.

18 April 2026
Unprompted review
Caversham Moves Ltd logo

Reply from Caversham Moves Ltd

Thank you again for choosing Caversham Moves for the third time Eduardo!

Rated 5 out of 5 stars

Jason and his team were excellent!

Jason and his team were excellent! We have not unpacked all the boxes yet but I would say we are 80-85% of the way. We have not found any damaged items and Caversham Moves has picked up all the boxes we have unpacked to date.

Short version we would not have been able to move effectively without contracting them - they were professional, friendly and really honest. 10/10 service!

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Smooth, Professional and Truly Helpful Moving Experience

We had a fantastic experience with Caversham Moves Ltd from start to finish. The team was professional, efficient, and handled all of our furniture and belongings with great care. Everything was packed and moved safely, which gave us real peace of mind.

What really stood out was their attitude. They went above and beyond by even helping our neighbours, who were struggling to move a very heavy sofa. That level of kindness and willingness to help says a lot about their service.

Highly recommended if you are looking for a reliable and professional moving company.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the service we received…

Very happy with the service we received from this brilliant local company. Josh and his brother were extremely, helpful and professional throughout the process. On the day the team were very efficient and made the move run very smoothly. V happy with everything.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, they made the move really simple and were very accommodating with any changes or requests we made on the day.

Job was done efficiently, quickly, smoothly and professionally. All the guys on the job were lovely and very nice.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend them enough

We had an excellent experience with Caversham Movers and wouldn’t hesitate to recommend them.

From the outset, the team were extremely professional, efficient, and fairly priced. What really set them apart was that they took the time to visit us in person and provide a detailed, thoughtful quote rather than relying on an online form. Although their quote was slightly higher than some other companies, we chose Caversham because they were far more attentive, thorough, and clearly cared about doing the job properly.

Ahead of the move, they dropped off boxes and packing materials (they also offer a full packing service at an additional cost) and took the time to clearly explain how the moving day would run, which was very reassuring.

On the day itself, they arrived promptly and worked incredibly quickly and efficiently. They carefully dismantled our furniture (beds, wardrobes, etc.), packed the truck with great care, and protected both the old and new properties by covering floors with specialist moving mats and wrapping any furniture at risk of damage.

They went above and beyond by also organising the disposal of some old couches, which made a big difference for us.

The owner, Jason, was hands-on throughout—regularly checking in, coordinating his team, and walking through the new property with us at the end to make sure everything was placed exactly where we wanted and that we were happy.

They came recommended by a friend, and we would recommend them again without a second thought.

P.S. Number one rule when organising movers: don’t forget to offer the lads coffee and tea… and don’t pack the kettle like I did. The local Costa saved the day!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I knew from the moment that all four movers shook me by the hand and introduced themselves that this was going to be a good experience... and I was right. Great team, nothing was too much trouble, they just kept going until the job was done... and kept smiling. Everything delievered in one piece and into the right room. I'll use Caversham Movers again (if and when we have to upsticks next!)

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Wow what a great team

Wow what a great team! Fantastic set of lads, knew exactly what they were doing, very polite and stress free move even though we didn't get the keys until after 3pm. I would strongly recommend Caversham Moves Ltd. Shout out to Josh for giving me confidence to accept his quote, Jason leading the team on the days and being a jolly and knowledgable guy, & John for his quality packing skills. We had about 4-5 other guys in and out across the two days, who I didn't catch their names - but everyone was great!

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Items not protected in storage…

I recently used this company to help me move out of my home, with belongings split between storage and my temporary place.

The whole process was quick and efficient – On moving day, the team were fantastic: polite, tidy, and careful with everything.

I was so impressed I tried to book for storage removal and into my new house.

Unfortunately, my experience has changed significantly following my recent move out of storage.

On moving into my new home I was told that many of my belongings had been stacked without care, items had not been properly protected, and, most concerningly, my TV was missing. As a result, my dining table has been damaged and the TV is unaccounted for, with the total loss amounting to nearly £2,000, not including smaller damages to lamps and other items.

I contacted Caversham Moves about this, and while they discussed it internally, I was told that the team had dropped the TV off at the temporary house I stayed in. I can confidently say that I would have noticed a 55” TV in a two-bedroom cottage.

I’m really disappointed that this has been the outcome, and that no resolution has been offered. It’s also worth noting that the storage unit could not be properly inspected by anyone, as the doorway had been completely blocked by a super king mattress - which Caversham Moves had placed there. I was the only person with a key to access from that point and the mattress was still in the same position when the storage was reopened, making it clear that the space hadn’t been checked or accessed since it was first packed.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

All staff were friendly, efficient, helpful and considerate.
Absolute excellent service, I would recommend them to anyone
. They made a stressful situation easier and we felt very reassured.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Myles Kay and John are super stars!!

Myles Kay and John were so helpful and kind. Nothing was too much trouble for them and they all worked really hard navigating furniture around awkward areas of the house. They were very respectful with our house and made sure that furniture was always carried and never dragged across easily marked wooden floors. They even took their shoes off or laid protection to ensure that floors didn’t get mucky. I highly recommend them. It is our first ever move using a removals company and they were fantastic!

6 October 2025
Unprompted review

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