Horrible experience
Horrible experience. Items are absolutely not as at the pictures, very low quality clothes from China. To get refund was unpossible- they just didn't answer on a mails. The worse purchases ever.
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Horrible experience. Items are absolutely not as at the pictures, very low quality clothes from China. To get refund was unpossible- they just didn't answer on a mails. The worse purchases ever.
It's scam, it's some synthetic crap from China, absolutely not matching photos on web site. I thrown it in a rubbish bin straight away.
Scam, they keep sending emails with track and trace but product never arrives.
Scammers!! Don’t buy from them, they don’t send what u payed for, i ordered a white winter coat, they gave me a bathroom kimono!!
It is sooo bad, only if i can rate 0 star i will. The product is from china, fine! Atleast be honest with it. It’s a Temu quality. But Temu is much better, with a good return policy. Don’t buyyyy in this store, if you don’t want to regret it. The size is way too small, it’s asian size. It took me 21 days to receive a disgusting product. If you don’t want to get disappointed please don’t buy here. It’s a scammm.
The same experience like others. Clothes is not as advertised. The only option to return is by paying shipping to China.
I received a cheap product shipped from China, made of 100% polyester, and it arrived without any product tags or labels - no composition, no size, nothing at all. I’m honestly shocked that this is even legal or allowed within the EU, where proper labeling is supposed to be mandatory.
The product does not match the quality or description I expected, and the lack of transparency makes me question the authenticity and safety standards of what’s being sold. Very disappointing experience.
Cavelle Mode advertises itself as a Dutch / European brand, but in reality, it’s shipping from China and selling cheap polyester products falsely labeled as cashmere.
When I asked for a refund, they demanded I return the item to China on my cost, even though they operate under a Dutch registration, which clearly violates EU consumer protection law.
Their communication is manipulative, slow, and full of excuses — they keep repeating “company policy” instead of following EU law.
If you value honesty, transparency, and quality — do not buy from Cavelle Mode.
They mislead customers, the quality is poor, and there’s no real EU-based support.
So, I was looking on google for leather jackets. I saw one I liked and checked them out. It looked like a genuine online Dutch store. I figured its located in the Netherlands so at least the postage won’t take long. The jacket itself was online posted as real leather, but for a good price. Size 5xl. I’m a big guy. Bought the jacket. Next day, I get an email saying it’s enroute, so I check the tracing code and then I see it’s coming from China. Instead of a few days it will take two weeks. I think ow no, a drop shipper. So, I start reading there return policy and they simply stated, If I return it, then I have to pay the shipping costs back to China and I did not even know it came from China to begin with, for that was no where advertised. Then I start thinking, ok, just because it comes from China, it could still be real, just wait for now. But yeah, I did receive what I ordered after two weeks. However, it was fake leather (PU), instead of real, like advertised on their site and to top it off, the size was way to small, like a Chinese 5xl, meaning more like a European xl. I got scammed hard. Do not buy from this store, the products are Chinese fakes. It is not made from leather or anything they advertise. It is made from inferior materials and plastic, along with wrong sizes. This store knows they are scamming you and still they pretend to be the real deal.
I asked them to cancel my order a day after I ordered it, they responded that it is too late. Five days after I recieved and email that they shipped my order.
I have not recieved my order yet and can't ask for refund as I have not received it.
Do not trust this shop the tracking infomration is all in Chinese!
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