Lanebryant Reviews 

Shelly in Lawton Ok was an awsome sales lady very friendly and helpful. Best shopping experience iv had in a long time.

I wish I could give this store a 0 rating! After over 10 years of being a loyal customer, they charged me a late fee after I paid my bill (on the day it was due) just because it was after 8 pm. Absolutely ridiculous! I even spoke to a representative and called in to pay my bill and she never mentioned anything about a late fee being applied. Needless to say, I hate that this happens but they have lost a customer in me for good! The customer service guy basically told me that he had the authority to waive the fee but he wasn’t going to. I’m canceling my account with them ASAP! Horrible customer service!

While on vacation I went to Lane Bryant In the outlet mall in Daytona Beach and I had the pleasure of meeting to awesome and amazing young ladies Lizzy and Kei they had the best customer service that I’ve ever experience in a retail store they were very friendly and helpful from the beginning to the end of my purchase so I just wanted to let the manager or whoever reads the reviews know that these two young ladies are the bomb.com Thank You ladies for such an amazing experience.... You Rock You Guys Are Awesome!!!

SO I got a credit card with this company a couple years ago. Recently I had a pay increase.
I bought a new car and they lowered my credit limit.
Mind you I've not been late on a bill and I've always paid more than the minimum amount all year YET they decreased my credit limit just before the holidays (great for gifts).
I called to cancel the card immediately. I don't want to give my business to this company any longer.

I have been a Lanebryant customer for years and I have always loved their clothes. Last year I opened a Lanebryant credit card account, and purchased an outfit at my local store. I payed the balance due when the bill came, and did this a few more times throughout the year. I have a 0 balance on my card, so I owe them no money. Last year in August Hurricane Harvey hit Houston pretty severly, and I had to max out my credit cards to take care of business losses, and also taking care of my family's misplacement. So this high usage damaged my credit quite severly, and dropped my credit score quite drastically. I am still paying down that debt as we speak. during this time, i still don't owe Lanebryant any money, because i haven't shopped. I was informed today even though my payments have been great with them, the cancelled my credt card with them because my credit score has dropped. i am quite disturbed by this, because this means that they have access to running my credit without my knowldege, and also even though my history with them is great, none of that matters. Needless to say I am done shopping at Lanebryant.

Lane Bryant has changed a lot and this year their bras are not as good as they use to be. I normally shop at Lane Bryant for their bras since I am top heavy but lately the bras (balconette) I've been purchasing are not lasting as long as they use to. I wash them a couple of time and its like they've lost their shape and elasticity. Their bras cost too much to not be lasting that long. LB may need to go back to the drawing board on the design or company that are manufacturing their bras.

The clothes this year are a flop ... old and frumpy stuff last year the clothes were better and the past year the swimsuits have been a flop also ... whoever you guys partnered up with you guys need to partner up again!!

I had been on the "perfect bra" search for quite awhile. I learned my size in one brand was not the same size in another brand. After many purchases and returns, I remembered a bra I had worn a number of years ago and I got it out and wore it. Well it was great, but I was now one size larger than I was years ago. So I ordered the same bra in the next size up but same cup size. They are wonderfully comfortable and I'm barely aware I have them on. The bra I'm raving about is the Cacique wireless. I'm a 42DD and love the smooth cup and comfortable straps. Many thanks!!!

I love this store because it carry clothing for the plus size buisness professional. They are little more expensive but they are high quality and look so good and really last. So the pay is worth it. I get all of office wear pants from here. They also carry shoes for wide feet that are so sexy and pretty and majority are so comfortable to walk in. I am a regular in their stores and sites!

received items ordered in time was informed that it would arrive. Products are exactly what I was hoping for. An the cooling material is exceptional to to bra material. Would recommend this company of their products & services as well. Thank You

Not happy with online ordering. Bought 4 items and chose to pick them up at the store to save on shipping cost. 3 items arrived at the store at different times and my last item never arrived. I woke up the other day to find out Lane Bryant charged my credit card for the entire purchase for a second time. I found an email the next day saying they cancelled one of my items so, I am thinking they meant to credit my account but, instead billed me twice for the entire purchase amount. It is such an inconvenience in my already busy schedule. I had to take pictures of my credit statement to show I was billed twice and call my credit card to get there fax# as requested. Haven't heard anything yet. Hoping they resolve this issue soon and return my money.

Excellent fashion selections for those in need of BB, Women's and XXL sizes. Great sales and discounts, specials with free shipping. Ordered online and received at my door on the third day with standard shipping.

I have been shopping at LB for several years
I Love Love everything about LB I'm Tammy Finnell
They have everything from tops, bottoms, dresses shoes to coats to hats gloves and night wear, sexy or cozy to bra's to underwear you can't go wrong in any area the people are wonderful also I love shopping at LB the email are right on time when you know it's a great sale going on with wonderful quality good items RW Dollars are off the chain, LB's workers they care about me and my need I'm so Thankful for the Springdale location and StoneCreek we are a family I meet some Very Professional People that know about Style Yesss Ladies every woman want to look like Million Dollars LB has the Look for Every Woman You Go Girl Yess Ladies Yesss