Caterpillar Reviews 48

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

There's a scam website caterpillarireland.com that looks legit but it is not. I ordered shoes 4 months ago and they still haven't arrived. Customer service doesn't respond. I see the same website is n... See more

Rated 5 out of 5 stars

I just love cat hex trainers. They look great, very light, and extremely durable. After a few thousand kilometers (literally) they still look better than average trainers after just 100km! Don't eve... See more

Rated 5 out of 5 stars

I assume it's one of the greatest company for many niches and especially boots and some fixed amount of some negative reviews will not show real deal with them anyway. I hope I am right about my point... See more

Rated 1 out of 5 stars

Beware: I purchased a pair of boots from this website yesterday, caterpillar ireland.com and now I'm afraid it's a scam site. The email confirmation I eventually received has spelling errors and does... See more

Company details

  1. Shoe Store

Information provided by various external sources

Follow Caterpillar on our other sites: http://www.caterpillar.com/ http://www.cat.com http://twitter.com/CaterpillarInc http://youtube.com/CaterpillarInc To view our community guidelines, please see the following link: http://www.cat.com/en_US/a...


Contact info

  • Southwest Jefferson Avenue 501, 61605, Peoria, United States

  • caterpillar.com

2.8

Average

TrustScore 3 out of 5

48 reviews

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Rated 4 out of 5 stars

Writing this review on my fiancé

Writing this review on my fiancé: I took him up the local tools store recently as he needed a bunch of new tools to do some work in the back garden and. He is loving the renovation process as a result. Compared to some of the other brands it wasn't the most expensive or cheapest but they seem to be doing a cracking job. He loves them and along with the ease of use that he has found. He said to leave a solid 4 stars.

20 January 2026
Unprompted review
Rated 4 out of 5 stars

Comfortable and Long Lasting Shoes

I'm shopping for the second time in four years. Bought five pairs of shoes from CAT in 2021.

They've all served me well and I'm only making a purchase as part of upgrading my wardrobe.

Great quality of shoes. They are comfortable and designed to last.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

CatPhone S62pro.

CatPhone S62pro.
Shuts down for no reason.
Only way to get it running again, is to plugin the chargecabel.

No respons from support even though it is les than 2 years and in warrenty time.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Solid safety shoes

Solid safety shoes! Really well built and look like they will last decades. You need to wear them in though, so stick 'em on your feet for a week inside the house before you take them outdoors. Really quick delivery. They're a bit bigger than normal UK sizes, so I had to send back the first pair and get a refund. No issues doing this. Fast all around. Not cheap, but worth it.

9 May 2024
Unprompted review
Rated 1 out of 5 stars

The web sote looks like fake I bougth a…

The web sote looks like fake I bougth a pair of shooes. But recive a lot of exuces for not sending them to me. I bougt then on a Norwegian sote but see my money has ended up in lituania. Looks like scam sote. !3 aeare

The CATAPILLAR SIR IS A SCAM SITE!! NEVER GET ANY ANSWER ON MY MAILS OR RECIVE MY ORDERS!!
BE AWARE!!!

18 April 2024
Unprompted review
Rated 5 out of 5 stars

One of the global leaders in the heavy…

One of the global leaders in the heavy machinery and construction equipment business. I used to love watching construction sites and how buildings are built and stuff like that. and it can sometimes be surprising to see so many caterpillar heavy machinery around. You see excavators, you see bulldozers, loaders, various types of diesel engines, stuff like that.

And i heard good things about them in this matter, people from the industry that i know have been telling me that their machinery is quite reliable actually, they have robust performance, they are operationally efficient and technologically advanced.

the price tag on this type of machinery is a bit high relative to their competitors from Asia, but I think it is also worth it because of their durability to some of the heaviest duty and harshest conditions around the globe.

13 February 2024
Unprompted review
Rated 1 out of 5 stars

caterpillaruaeshop

A big scam ! Please help us to return back our money! they will charge your card other currency and more than shown at the website but no item will reach you.

7 July 2023
Unprompted review
Rated 1 out of 5 stars

caterpillaraustralia.com SCAM…

Do not purchase anything through caterpillaraustralia.com its a big scam. Why CAT (Caterpillar) does nothing to take this site down is beyond me. They use CAT logo and product images yet no action taken. I have not received anything after paying for boots. SCAM!

25 July 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a pair of boots and got a ring

Ordered a pair of boots and got a ring, when I contacted them they said there was a mixup due to excessive orders, I was told the ring was worth 400€, and got better looking ones in a lucky bag, when contacted they said they would be able to give back 30% of the 72€ I gave them, and will get the rest when these crooks get the ring back,I persisted and they said I’d get back 40% and haven’t heard anymore from these. I can see they have a load of sorest set up

16 February 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Same experience as most other reviews about caterpillarnz.com, received tracking numbers after purchasing a couple of pairs of boots three months later a wallet turned up. Had the check to respond to my questions saying the package has turned up!!

30 January 2023
Unprompted review
Rated 1 out of 5 stars

SCAM caterpillarbootsireland.com

Bought off caterpillarbootsireland.com. Website looked legit enough, I was curious but I still bought shoes. Its a scam, you are charged in Yen (Japanese currency). They even had the cheek to reply to my emails. I received a wallet instead of shoes, but they did refund me when I raised a charge back through my bank

27 December 2022
Unprompted review
Rated 1 out of 5 stars

Beware Scam Site

Beware: I purchased a pair of boots from this website yesterday, caterpillar ireland.com and now I'm afraid it's a scam site. The email confirmation I eventually received has spelling errors and does not list the actual item I bought. On looking again, the site itself also has spelling errors and no HTTPS. There is no answer from the customer service and the site also goes under caterpillar Ireland.net. The payment is sitting on my account as a pending so not sure what I can do, I'm waiting to hear from my bank. Beware, I don't think this is a genuine site.

17 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam website using Caterpillar's good name

There's a scam website caterpillarireland.com that looks legit but it is not. I ordered shoes 4 months ago and they still haven't arrived. Customer service doesn't respond. I see the same website is now operating under a slightly different name (very well done website, so deceiving!). I would hope that the real Caterpillar company could do something about this scam website.

3 September 2022
Unprompted review
Rated 1 out of 5 stars

I have bought the booty more them 20…

I have bought the boot more them 20 days ago and I send a message to the customer service now they say the package have been lost in the shipping and they wanna give 40% refund back and I even haved pay for the shipping as well .dont try this site its fake news

25 June 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Shoes never arrived after 3 months. Tried to contact the service and no response. This company is a complete scam that stole my money. Avoid!!

16 May 2022
Unprompted review

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