This was the first time I purchased a loose gem and everything was exactly as stated in the listing. The seller was very kind in answering all my questions and explained everything I had questions abo... See more
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I have received the watch in perfect, brand‑new condition, exactly as described and with the warranty card included. I appreciate the seller’s honesty and professionalism. Despite the delivery delay... See more
I had been searching for MONTHS- world wide, for a 1884 (affordable) first edition of that Holy Grail of Fin de Siecle French literature, the decadent masterpiece: "A Rebours" by J.K. Huysmans. I FINA... See more
I recently purchased this painting, and I couldn’t be happier with it. The quality is outstanding, the colors are vibrant, and the details are even more beautiful than I expected. It looks perfect in... See more
Company details
Written by the company
Catawiki is the leading online marketplace to buy and sell special objects. Over 75,000 objects are offered in auction every week - each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and much more.
Written by the company

Contact info
Netherlands
- Catawiki.com/help
- catawiki.com
Asks customers to review
This company invites their customers to review, whether positive or negative
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Just perfect
May use AI-assist with repliesRead more
Dodge the bullet
I am a seller from Malta, and the Catawiki system does not even have my postal system option in their system- all the worlds services there- yet Malta- nope. So naturally buyers get annoyed and frustrated without any shipping updates and end up opening claims. Now Catawiki suspended my account and naturally all
Outgoing auctions and communications with buyers i cannot reach, which obviously will lead to a negative reviews. The customer care is another level joke: with ai generated, template ready responses… im sure i lost my money, but im happy all this happened with cheaper items… dodge the bullet- do not sell on Catawiki

Reply from Catawiki
products match the description and…
products match the description and delivery is fast! 💕
Aftet the bid was won
Aftet the bid was won, all happened very fast. I was kept in the loop from the beginning and information moved very well.
No hassle. All went well.
I would recommend it
I bought three beautiful paintings on Catawiki and I love them all. Everything was smooth and the paintings were packed safely. I would recommend this website.
Absolutely gorgeous Ring 💍 Everything…
Absolutely gorgeous Ring 💍 Everything was fine and delivery was 4days. Very satisfied 😍
I have received the watch in perfect and brand new
I have received the watch in perfect, brand‑new condition, exactly as described and with the warranty card included. I appreciate the seller’s honesty and professionalism. Despite the delivery delay, the product quality was excellent. My rating is 5/5. Thank you.
I Will delete 1 star for delay of delivery.
but another saler my experience was very bad i received the diamond watch second hand and used Despite described as new in the website.
Clear transparent
Quality of product and service…
Quality of product and service (communication, packaging, delivery time, etc) were perfect. Highly recommended.
I recently purchased this painting
I recently purchased this painting, and I couldn’t be happier with it. The quality is outstanding, the colors are vibrant, and the details are even more beautiful than I expected. It looks perfect in my home and has completely transformed the room. The item was carefully packaged and arrived in perfect condition. I highly recommend it to anyone looking for a beautiful piece of art. Excellent product and great overall experience!Thx Alex!🤝
Catawiki Confirms My Money Is Frozen but Won't Say When I Get It Back
Catawiki has now confirmed that the funds from my completed transaction have neither been paid to me nor refunded to the buyer.
According to their latest response, the funds are frozen in a so-called "escrow account" while they conduct an unspecified investigation.
However, they still refuse to answer the most critical questions:
• Exactly which rule did I violate?
• What evidence supports this allegation?
• How long will this investigation take?
• Under what conditions will the funds be released?
• Why are funds from a successfully completed transaction being withheld indefinitely?
Order #46689549 was successfully completed.
The buyer received the item and expressed satisfaction; there have been no disputes, complaints, chargebacks, or refund requests.
I have fulfilled all my obligations as a seller.
Despite this, my account remains permanently restricted, and my earnings are frozen.
Catawiki repeatedly claims to have conducted a review yet refuses to provide any details.
A company cannot simply withhold legitimately earned funds citing a "violation of terms" while refusing to explain the alleged violation or provide a timeline for resolving the issue.
Their latest response confirms only one thing:
My money is still being withheld by Catawiki, and they are neither able nor willing to explain when the funds will be released.
Until I receive a clear explanation and a resolution, I will continue to document this matter publicly and keep consumer protection organizations and relevant regulatory bodies informed of the latest developments.
Sellers should carefully consider whether they wish to use a platform that can indefinitely freeze funds from completed transactions without providing any specific reason.

Reply from Catawiki
Very good 1000%
Good platform I feel protected and safe…
Good platform I feel protected and safe buying here
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