Casten Co 

Like several other people, I wish that I had read the reviews before spending $1073 on junk with no lids. I asked to cancel the order the next day and was refused. I asked to return the items and was told that I had to ship to China at my expense, even though the pans came from 2 different warehouses in CA. I contacted the Consumer Protection Services and got no help. I contacted the AGs in CA and WA and again, got no help. So I am stuck with a few pans, no lids, and an incomplete order that no one in our justice system will help correct or prevent. I emailed the company and listed out the missing items and got no response. So I went to their website and it states that they closed their old website and will be opening a new one. Their scammy ways must have caught up to them!

I have had the worst experience ever and am chasing and chasing my refund. The items arrived 5 weeks after they were ordered having been told it would be 5 days. They arrived too late and i had to return the items at my own expense. 6 months later and i am still chasing the refund.

I bought this item in June 2025 and it’s still in excellent condition. The shipping took a while, but it was worth the wait.

i actually bought this last year but I didnt get the chance to review. I like the pans, i only but one to try and i like how sturdy it is and non stick (make sure to season it). ill buy again once i have the budget. thank you

I ordered some titanium pans. Rather than a family company as their website implies these are manufactured sourced & sent from China. I placed the order & spent £160. After many weeks I tracked the parcel. It was finally ‘out for delivery’.
Never delivered. Apparently ’damaged in transit’.
Weeks later after chasing they informed me they would send again.
Same thing happened.
Contacted again. No response.
This was during September/October/Nov 2025.
Now in January. No products. No refund.
Casten & Co have not contacted me about the situation. I contacted them via their form on their website. No response to date.

You should include instructions how to season the pan because not all of us knew that. Nevertheless, i like the quality. Thank you for the good buy!

I regret i didn’t read the reviews before i spent $200. Piece of trash. I don’t trust the quality to cook my food on it. What am i gonna do with this thing?! I sent an email to return but likely I cannot.

Ist part of order came today in a poorly packed box with one pan nicked and rough metal and the top dented. The othe frying pan was poorly made with metal ripples around the pan. I bought a complete set of pans only discover no lids come with them even though they are being sold as a set. Will wait to see how large order arrives. The pots were supposed to have Casten logo on the to show that they were genuine Casten pots and neither had any logos so the are copies which wasn't what I was ordering! Paid way more than this quality order should cost. Very disappointed and will work to get money back!

It was a nice pan, but mine arrived with a tiny dent on the handle. Still cooks fine, but not perfect cosmetic condition.

I used it for 3 days straight. Season it, and it doesnt stick, easy to clean, and no weird flavors. Happy chef here.

Love the nonstick and the comfortable handle. Food just slides.

The pan it totally devoid of any non-stick qualities. Complete rubbish and waist of money. Avoid

Took too long to be shipped, but the quality is good.

loved how aesthetically pleasing it looks for a minimalist like me

This is a repeat scam. The titanium cooking pan is cheap steel with poor rivets. There is no warehouse. These ship direct from China. Note there is no physical address, or telephone number and good luck returning. This style of "homey" advertisement of small family business closing down has been used for shoes, leather goods, jewellery, cook ware, etc.

I bought the so-called branded French titanium cooking pans expecting high quality, but this was a complete scam. The pans are actually made from the cheapest steel, manufactured and not even assembled properly in China, with Chinese writing all over them. The product is nowhere near the premium quality advertised. The entire website is a trap designed to deceive customers into paying for substandard goods. Total disappointment—please avoid this at all costs!

It took nearly 4 weeks to receive the 14 inch pan I ordered. After 3 uses, over medium heat the bottom started to buckle. I paid 159 dollars for this. I e-mailed Casten on their website but have not heard back. Its cheap chinese junk.

I never realized how much bad cookware was making cooking harder. My new Casten & Co frying pan cooks evenly, nothing sticks, and cleanup is fast. I feel way less stressed cooking dinner after work. Genuinely makes life easier

I can’t believe how evenly this cooks. Pasta nights just got a serious upgrade.

A total con. Pan useless after two uses. Don’t fall for these fraudsters