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2.2
8 reviews
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Been waiting for 5 hours on a 30 dollar cashout they are making excuse after excuse but my wife says she needs to cashout and they told her to go ahead and request it..dont waste your money
a very small casino not allowed big win (5k-10k usd)
Sublicense from antillephone, antillephone less responsible customer's complaint if compare with others main license holder.
Customer support take long time response, even response also like robot, every reply every setence just copy paste from their system
KYC proses take time. Even provide they document, they still request the same document again few times.
If u have abig win they will close your account
Very good casino. They have so many games that always in my list to play also good iffer weekly too.
Goid loyalty point that I can redeem for free spins.
I had a really amazing experience using casino-z , their support is just super classy , all the features are simple withdrawal is fast and smooth and the bonuses are just off the charts
Great casino the best I've ever played in payment is instant and I loved the overall experience.
My account number is 250683417
I have deposit on this website using flexepin voucher they blocked my account directly i can t even place bet i have asked the live chat for this they told me that i have to contact the security department for account verification and send them my documents i have sent all documents needed later they asked me about this (You should provide us with the photos of receipts you used to deposit your gaming account ( from flexepin).) i don t know how they asked something that his partner company doesn't provide it to his clients the flexepin company provide their clients only balance checker or voucher checker so they add a deposit option that they don t know anything about it i have explain all this to them and i have contacted flexepin support they told that they will in touch with them later they told me (You should make a selfie, holding your ID card near your face. Also next to you should be the computer (or mobile device) where we can see your inbox messages from security department (this mailing).)
i have sent more than 25 selfie with my id and passport . after all this they told me (Your data is under verification now. You will receive the answer in the nearest time.)
i have now more than 24 hours waiting their response and they respond with same text "Your data is under verification now. You will receive the answer in the nearest time." ps: when the request the document the response average will be from 25-60 minutes but after they get all documents they will not respond.
WARNING AVOID THIS SCAM SITE
I tried out this casino and tried to play out the first deposit bonus. I deposited 100 USD and the wager requirement was 35x... I managed to complete the wager and I won around 700USD. After I did last spin required for completing the wager, my account bonus balance disappeared and my account was credited with 100 USD only. I contacted the customer support and they told me completing the wager in this casino means that i will only get the 100 USD original bonus and all the winnings above that are lost. This unethical practice is unheard of... and their bonus is a big SCAM. I warn everybody NOT TO PLAY on casino-z.com this casino is not legit.
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