There should be a 0 star option for this company. Absolutely appalling and of no help or compassion at all. Nothing but lies and false hope. Just another company advertising what you want to see and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely the worst company I’ve dealt with. After providing every document they requested, I’ve been stuck going back and forth with the same repetitive emails. It’s been over two weeks and still no... See more
Have found cashtrain application easy to use and applications are done within 24 hours and mo ey is in your account soon after being approved. Speaking with anyone either by phone or chat li e questi... See more
I had a terrible incident before Xmas 22 , I've put it behind myself and family. Last night I was elated when early today was approved for a payday loan, not I've got bad credit my prospect of rebuil... See more
Company details
Written by the company
Cash Train has helped hundreds of thousands of Australians get fast cash when they need it. They offer loans of from $200 to $8,000. The application can be made online or in any of our 12 branches and takes minutes to complete. To qualify for a Cash Train Loan , You need to be; over 18 an Australian resident
Contact info
6000, Perth, Australia
- 1300 733 009
- info@cashtrain.com.au
- cashtrain.com.au
2.1
Poor
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solid, and fairly quick
Return customer, My interactions cashtrain have improved over time. They now have my bank (smaller online bank) added to their verification process which makes applying alot easier. Their loan update screen is deceptive as it is not synchronised with your loan history screen (I was listed as awaiting on the first screen, but unsuccessful on the other). However, after a quick call from their professional staff it was all cleared up and the loan was approved (time taken 24hrs). I will use them again if required.
21 December 2021
Unprompted review
Rude
Rude, condescending and arrogant staff make customers look elsewhere. Withdrawn application due to aggressively poor service.
7 December 2021
Unprompted review
Quick and very nice friendly to talk to
11 November 2021
Brilliant
Brilliant, friendly staff. Help my granddaughter and I often. Quick, fast and reliable
10 November 2021
Was a very quick very friendly & easy
Was a very quick very friendly and helpful thankyou
8 November 2021
Easy process from start to approval
Easy process from start to approval. Will recommend cash train to others and use them again if needed. Thanks
4 November 2021
Great help from this lender in my time…
Great help from this lender in my time of need.
4 November 2021
The best service I ever got a loan from.
28 October 2021
Always great help really nice people
25 October 2021
DONT BE FOOLED these comments are fake…
DONT BE FOOLED these comments are fake or payed it doesn’t add up to me be safe people please don’t do it there crooks Cash Train is a predatory lending company , that entices people to apply and borrow at high interest rates Consumers should be aware to avoid this company as they charge an interest rate of 48% and the terms and conditions of the loan contract do not meet NCCP lending standards. that was copied from a site of research
13 October 2021
Unprompted review
Lovely staff very helpful when applying…
Lovely staff very helpful when applying for loans would recomend always
8 October 2021
1stTime Experience 🙂💯
I applied for a $500 loan an first time this was the 1st time I'd used Cash Train had in the past applied through others an never fulfilled any form as most off their
requirements I was not going to meet Cash Train NOT A PROBLEM forms where easy to understand Basic an RESPONSE was GREAT I had my answer with in day an by afternoon I had $$$ in my bank THANKYOU a SERVICE I would happily recommend 🙂
7 October 2021
Happy was g to here when I needed it
7 October 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.