All in all, it’s a a bad casino site. Nobody reaches out to you if you win a big sum they just ignore you. They don’t let you redeem. They lock your redeem where you can’t even access it. I want 4600... See more
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BEWARE this site is operated by the same people who run Mr Spin and Mfortune. Happy to let you deposit money but want an unreasonable amount of "proofs" before they'll let you make any kind of reasona... See more
Company replied
I had some free non deposit spins on this site, didn’t put a penny in came out with £160 after meeting there bonus wagering requirements and it went into my bank in about 3 days of me sending them pro... See more
Company replied
Won £503. Withdrew £200 as it wouldn't let me withdraw more than that. Received £50 and have been told the remaining £150 has been void!!! Absolutely ridiculous, it clearly stated cashable amount, no... See more
Company replied
Company details
Written by the company
Cashmo Casino is all about exciting original mobile slots games, great free casino bonuses and top mobile gaming! Join us and let the fun begin.
Contact info
Halesowen, United Kingdom
- 01384 885040
- support@cashmo.co.uk
- cashmo.co.uk
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Will not allow me to withdraw money…
Will not allow me to withdraw money that i deposited, even after sending drivers license, bank statements, phone bills and utility bills, they're total scammers! Avoid this site at all costs

Reply from Cashmo
Won Monday on Friday got a text on…
Won Money on Friday got a text on Monday to say it had processed and my money was in this morning (Tuesday) so very good!

Reply from Cashmo
This company steal your money I had…
This company steal your money I had tried to withdraw 50 pound sent my I'd never received money now it's disappeared scum bags

Reply from Cashmo
A week later and still waiting for my withdrawal to be processed
Had the account open for over a year probably more been depositing alittle bit here and there with no issues. But now that I’ve tried to withdraw a small amount I’m having to jump through hoops for them. Withdrew £170 a week ago now and still not been processed so much for processed within one working day. 3 days after I withdrew it I got in touch ask about the status of my withdrawal to be told I needed to send of ID so I did and got told that was everything they needed, a day later still no text to say it’s been processed so I got in touch again said they needed further information so sent it off. Got a text at 1am Saturday to say they’ve recieved my ID but nothing about my withdrawal. So still waiting. Everytime I go on live chat I wait ages and go round and round in circles before getting any sort of response about my issue. I have never used such a poorly run casino site. I’m sorry but surely the ID should be requested when the account is opened not after a year or so especially if you’ve been depositing here and there they are quick to take your money but soon as you want to withdraw they make it as difficult as possible. It certainly shouldn’t have to wait over a week before it’s even processed safe to say I’ll be closing my account once I receive my withdrawal

Reply from Cashmo
Garbage
Only just joined this site, first thing is them bonus wheel of fortune spins are bull they don’t even try entice you in, I got upto £18 off the wof then one straight decline to a deposit screen getting shoved in your face, listen not a chance am I putting any deposits into the site, after the bonus money got scranned within minutes, no thank you 🖕🏻

Reply from Cashmo
Fraudulent liars
Biggest rip off of a company. Happy to take your money & charge your phone bill but unwilling to pay out until your next bill a month down the line. I got informed that money would be available within 3 days when u contacted the company they had said they made contact about I'd when they haven't & that the wouldn't pay out until phone bill was paid 4 weeks later. Shower of pool

Reply from Cashmo
Biggest online rip off casino I’ve ever…
Biggest online rip off casino I’ve ever played do not join or play at this casino or trust me you will lose lose lose I haven’t won anything in over a year my fault I should of realised I was getting ripped right off there idea of a big win is £1.80 lol be warned

Reply from Cashmo
What a scam won 1650
What a scam won 1650. 00 and because I have not made a deposit I can only claim 50

Reply from Cashmo
Worst gambling site on net
Worst gambling site on net , unscrupulous blaggards site should be shut.
Really feel that gambling sites should have to hold a grade , to be displayed on there landing page, much like restaurants.
The score for cashmo and mfortune would be 0 , and thus stop more people being conned by unscrupulous bookmakers .

Reply from Cashmo
CASHMO DONT BOTHER!!!! So I won 600 in June had to send in…
So I won 600 in June had to send in every document of ID I had including a phone bill 20 odd screenshots and 12 calls later 5 weeks after winning I got the money. And just done it again I won 200 quid but I couldnt have it. I had to wager 4800 so at 10 quid spins , done that .finally got it transferred into cashable credit . I withdrawn £500 but.... after last time they assured me they had absolutely EVERYTHING short of my blood they needed to confirm I am who I am . LIES, another phone bill is required for August . My bill isnt due yet for another 2 weeks . They now want me to pay my phone bill early so I can show Im Infront with my bill and send proof before they send my my winnings... What the hell!!! I paid for the deposit with my bank a bank transfer how does that make sense??? ... WARNING DO NOT WASTE YOUR TIME OR MONEY . Thank god I didnt win anything bigger JOKE COMPANY

Reply from Cashmo
Like the people before me what a scam…
Like the people before me what a scam this site is after I've deposited and started winning then I was close, Ed me out of my account the next day.
So thay took my money then come up with a bullshi!! excuse to lock me out of my account

Reply from Cashmo
If I could do 0, I would of
If I could do 0 I would of!! Do not play on this platform!!!
So I had a big win about 2 months ago and went through all security and was told I was going to get my money three weeks later nothing so I called in and they have a second team called the banking team who want to see your statements that you made the deposit of the card you already sent pictures in, so I sent in and had to do a water bill too,
I waited another week and nothing so I cancelled the withdraw and spunked the lot! So I thought do you know what let try again what a load of bullpoo, I won 5500k and had to withdrawn it all out in £200 pounds Instalments. Once again like last time had to send in bank statements and more id that I’ve already done it once so done it again and guess what they only payed me 1000 pounds out and I’m told you can have it in bits as they want to make sure it’s getting send to the right person your full of human poo I withdrawn it at all the same time your holding money and make it impossible to get your money out I will highlight these scammers

Reply from Cashmo
Trying to withdraw £200 from my account…
Trying to withdraw £200 from my account asked for id sent passport pic and letter from HMRC said the letter wasnt good enough .don't have anything else as my household bills are all in my partner's name .the money is not in my account as they said they were holding it . absolutely furious as it clearly has my name and address on the letter. Quite happy to take my money but as soon as I try to withdraw my winnings they ask for id .never experienced this before with any other site.

Reply from Cashmo
Do not use this site they should be…
Do not use this site they should be banned odds of walking away with anything is very low.. shocking cashmo is should not be allowed to rip of people I call for company closure

Reply from Cashmo
One of the worst casino sites ever
One of the worst casino sites ever. Only time I won was when I first joined, took weeks to get my money. Since then, I have no doubt put in more than I took out and have never even looked like winning. Had £15 in my account today, thought i'd remove it cos i'm a bit hard up, was told that I would have to wager about £3,500 to get any money out. What a joke. Do not go here people, there are much better. fairer sites out there.

Reply from Cashmo
Warning do not use this site Just…
Warning do not use this site Just fraudsters Rob me of £5000 Win and fob me off with £50 they seem to be Fobbing everyone off the £50 win no matter what they win they are always looking for excuses to not pay you you have been warned

Reply from Cashmo
I won 109 pounds
I won 109 pounds, to which they said I could only have 50 pounds, which I didn't argue about as it was money for nothing,I sent 2 forms of ID,yet had a live chat today saying my payment hasn't even been processed yet.seems to me you will be very lucky if they pay out,they seem to try every way of not paying you.keep away just glad I never gave them a penny. Disgusting con artists.i understand you can only withdraw 50 pounds which I did out of the 109 I won.so where is the 50 pounds which you still owe me,taking along time.will keep people informed about if they do actually pay out what they rightly owe me.

Reply from Cashmo
Account Security issue. Poor service
I sent an email to the support email address on 5th April about an account query and Molly responded a day later. I replied straight away and have not heard anything back since. I’ve sent a few messages to chase up Molly, but have not received a reply.
I contacted the live chat today to see if they could help. I tried 4 times and each chat advisor was having issues with my security details. It seems my DOB on my account is slightly incorrect and so the DOB I gave them didn’t match. They then all asked me one more security question to pass, which was “what was the first game I downloaded when opened my account?” It advised it was over 2 years a go and how was I supposed to remember that! The advisers said sorry that’s not an answer and failed the security check.
Each advisor said I should log on to my account to update my details and then they can help me. I advised each of them I couldn’t do this as I am on gamstop and each time I try and log on, I receive the error message to say I’m currently blocked due to gamstop. All 4 of them said there is nothing they can do and I’d have to try again with the chat!!!
The probably is I’m never going to pass the security details as the DOB is wrong on my account and I don’t know what that it is. I asked if I could speak to a manager to resolve the matter and the advisers said I’d need to pass the security before I could speak to a manager! I asked how I could make a complaint and they said I’d have to pass the security checks first and then speak to a manager!! I’m lost for words.
I’ve now sent another email to the support email address advising what has happened and have attached screen shots of my gamstop page and driving license so they can see the DOB I’m saying is correct and the info they have is wrong.
Hopefully someone will get back me to before the lockdown is over!!!

Reply from Cashmo
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