I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more
Company replied
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Review summary
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Reviews shaping this summary
This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more
Company replied
You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more
Company replied
When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more
Company replied
Company details
Written by the company
Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.
Contact info
15 Dan Road, 02021, Canton, United States
- 1-866-300-6360
- info@cashforsilverusa.com
- cashforsilverusa.com
4.7
Excellent
418 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically takes over 1 month to reply
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Extremely simple and fast cash
This was extremely simple! I boxed up my spare silver and printed the label they provided for my via email. I was notified through text about my silver every step of the way through the shipping process and once they received it and the info for the appraisal process. The appraisal process took only 24 hours and I was sent links through text and email as well the amount they would purchase and to approve that amount or decline for the silver to be shipped back at no charge. The only issue I saw was the appraiser never notifies on the weight of the silver or the price they are purchasing per weight (not much info for invoice). I highly recommend and will definitely use this company again!
4 November 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for the detailed feedback, Jen. We’re glad the shipping, updates, and appraisal process made selling your silver simple and convenient. We also appreciate your note about wanting more detail in the appraisal breakdown. Transparency is important, and feedback like this helps us continue improving how we communicate the value of each transaction. Thanks for trusting Cash for Silver USA, and we look forward to helping you again in the future.
Everyone is so very helpful
Everyone is so very helpful, clear instructions, easy shipping, and fair pricing.
I will be a forever customer!
Thank you!
4 November 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for the wonderful feedback. We’re glad our team was able to make the process feel easy, from clear instructions and shipping to answering questions along the way. Building long-term relationships with our customers means a lot to us, and hearing that you plan to come back is the best compliment we could receive. Thanks for choosing Cash for Silver USA, and we look forward to helping you again.
Great communication and easy to work…
Great communication and easy to work with. Always a quick response with helpful input to make the transaction as seamless as possible.
31 October 2025
Unprompted review
Reply from Cash for Silver USA
Hi, Brandon! We’re glad our team was able to make the process feel seamless. Clear communication and quick responses are a big part of creating a smooth experience, especially when customers have questions along the way. Thank you for taking the time to share your feedback and for choosing Cash for Silver USA.
Reply from Cash for Silver USA
Thank you for the recommendation. We’re glad your experience was fast, easy, and fair from start to finish. Those are the things we want every customer to feel when selling their precious metals. We appreciate you choosing Cash for Silver USA and taking the time to share your feedback, Sheri.
Reply from Cash for Silver USA
Thank you for sharing your feedback. We’re glad the process felt fast and convenient. Making it easy to send in your items and receive an appraisal without unnecessary hassle is exactly what we aim to provide. We appreciate you choosing Cash for Silver USA and taking the time to leave a review.
Absolutely flawless and seamless experience
Absolutely flawless and seamless and fast to get my silver shipped and priced and received the money same day!!!
29 October 2025
Unprompted review
Reply from Cash for Silver USA
We’re thrilled to hear everything went so smoothly, Hans. Getting your items shipped, evaluated, and payment completed quickly is exactly the kind of experience we want to provide. Thank you for trusting Cash for Silver USA with your silver and for taking the time to share such a positive review. We appreciate your business.
This is a quick and easy way to bring…
This is a quick and easy way to bring in some quick cash. The team members are kind and easily accessible by phone and email.
29 October 2025
Unprompted review
Reply from Cash for Silver USA
James, thank you for sharing your experience. We’re glad we could make the process a simple way to turn unused silver into cash while providing a team that was easy to reach when you needed help. Having accessible and responsive customer service is important to us, and we appreciate you recognizing that. Thanks for choosing Cash for Silver USA.
They were always in contact with me and…
They were always in contact with me and let me know what can happen,
28 October 2025
Unprompted review
Reply from Cash for Silver USA
We’re glad the communication throughout the process helped you feel informed and comfortable. Knowing what to expect at each step can make selling precious metals much easier, and we appreciate you recognizing our team’s effort to keep you updated. Thanks for choosing Cash for Silver USA and sharing your experience.
I had no idea this would be so easy
I had no idea this would be so easy! I put everything in a box, stuck the label on, and dropped it at the post office. Now I'm getting a nice check for something I never use and has no sentimental value at all.
23 October 2025
Unprompted review
Reply from Cash for Silver USA
It’s great to hear how easy the process was for you. Many people have silver and jewelry sitting around that they no longer use, and it’s rewarding to help turn those unused items into something valuable. We’re glad the shipping and selling process was simple from start to finish. Thanks for choosing Cash for Silver USA and sharing your experience.
Communicate with the company
My experience was different. I received a really low offer on my silver items of $225. I understand it's a business and there are cost and all but I also know the value of my silver jewelry and coins was worth more than the original offer. When I emailed and asked for a listing of why the offer for the silver was so low and when would I get it back cause I declined the original offer, the sales manager was professional and apologized for the low offer and sent a second offer of $600 in which I accepted since it was a fair offer, it changed my opinion on the company in a positive way. Would providing a listed evaluation of a customer's silver maybe help the customer understand why their offer is the amount that it is? I want to acknowledge and thank the sales manager for taking the time to re-evaluate my silver and offering something more reasonable.
20 October 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for sharing such thoughtful feedback. We appreciate you giving us the opportunity to address your concerns and take another look at your items. We understand why receiving an initial offer that didn’t match your expectations would be frustrating, and we’re glad our sales manager was able to review the transaction, answer your questions, and reach an offer you felt was fair. Your suggestion about providing more detail in the appraisal is valuable, and we’re always looking for ways to make the process clearer for our customers. Thank you for recognizing our team’s effort and for choosing Cash for Silver USA, James.
Easy and quick
Easy and quick. Everything is done efficiently and professionally through text.
22 October 2025
Unprompted review
Reply from Cash for Silver USA
We’re glad the process felt easy, efficient, and professional. Keeping communication simple and accessible through text helps make the experience more convenient for our customers. Thank you for choosing Cash for Silver USA and for taking the time to share your feedback, Shawn.
Reply from Cash for Silver USA
Thank you for the kind words, Bob. We’re glad you had such a positive experience working with our team. Providing a smooth, professional, and reliable process is what we strive for with every customer. We appreciate you choosing Cash for Silver USA and taking the time to share your feedback.
Pleased overall
It was a little confusing because I had turned in two appraisal kits at the same time and text messages overlapped. I was pleased with the results overall once I called and talked to the representative personally.
17 October 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for sharing your experience, Sid. We appreciate you bringing up the confusion with multiple appraisal kits, and we’re glad our team was able to clear things up when you spoke with a representative directly. We’re happy to hear you were pleased with the results overall, and we’ll continue working to make communication as clear as possible throughout the process. Thanks for choosing Cash for Silver USA.
I am more than pleased with the…
I am more than pleased with the convenience and professionalism from this service. Not often you are often are you offered complimentary package pickup from home and they do, I will definitely use their service again!
17 October 2025
Unprompted review
Reply from Cash for Silver USA
We’re thrilled to hear you had such a positive experience. Making the process convenient and professional from start to finish is exactly what we aim for, and we’re glad the complimentary shipping options made things even easier, David. Thank you for choosing Cash for Silver USA, and we look forward to helping you again in the future.
Very easy to use and was reasonably…
Very easy to use and was reasonably quick.
17 October 2025
Unprompted review
Reply from Cash for Silver USA
We’re glad the process was easy to use and moved along quickly, Nick. Making it simple for customers to send in their items and complete the transaction efficiently is always our goal. Thank you for choosing Cash for Silver USA and taking the time to share your feedback.
The company uses easy technology to…
The company uses easy technology to communicate that makes transactions fast and reliable.
16 October 2025
Unprompted review
Reply from Cash for Silver USA
Angela, thank you for sharing your feedback. We’re glad the technology and communication tools helped make your transaction feel fast, reliable, and easy to follow. Keeping customers updated throughout the process is an important part of creating a smooth experience. We appreciate you choosing Cash for Silver USA.
Fast and really easy to sell stuff
Fast and really easy to sell stuff. Thank you
8 October 2025
Unprompted review
Reply from Cash for Silver USA
Robert, thank you for the feedback. We’re glad the process felt fast and easy from start to finish. Making it simple to sell unused precious metals while providing a smooth experience is exactly what we aim to do. We appreciate you choosing Cash for Silver USA and taking the time to share your experience.
It really is that essy
Once you request it and it comes in the mail you
Simply send all your pieces and within 7 days you have an offer!
Only thing is they send a paper check or you have to pay for your money!
26 September 2025
Unprompted review
Reply from Cash for Silver USA
Thank you, Penny! Thank you for sharing your experience. We’re glad the process felt as simple as it should be, from requesting your kit to receiving your offer. We appreciate your feedback regarding payment options as well. We’re always looking for ways to improve the customer experience and make the process as convenient as possible. Thanks for choosing Cash for Silver USA.
Great experience overall!
Nicole and the entire team were great to work with—professional, responsive, and attentive throughout the process. I was initially hesitant about using an online service, but I’m so glad I did. The emails, calls, and shipments were detailed and exceeded my expectations. Thank you for providing such a top-notch first-time customer experience—I’ll definitely be using your company again!
3 October 2025
Unprompted review
Reply from Cash for Silver USA
Thank you for sharing such a thoughtful review. We understand that trying an online service for the first time can come with some hesitation, and we’re glad our team was able to make the experience feel comfortable and straightforward. Nicole and the entire team will appreciate knowing that their communication, attention, and professionalism stood out. Thanks for trusting Cash for Silver USA, and we look forward to helping you again in the future.
Communication is excellent and timely
Communication is excellent and timely. I was satisfied with the offer I received so no negotiation. Mailing my silver was as easy as it could possibly be. Payment was sooner than expected.
19 September 2025
Unprompted review
Reply from Cash for Silver USA
We’re glad the process was smooth from start to finish. Clear communication, easy shipping, and timely payment are all important parts of creating a great experience, and we appreciate you recognizing those details. It’s great to hear you were satisfied with your offer and that everything moved even faster than expected. Thanks for choosing Cash for Silver USA and sharing your feedback.
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