Cash for Gold USA Reviews 

2,187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process is extremely simple, straightforward, and transactions are completed very quickly and smoothly without any annoying delays. Many people also appreciate the incredibly helpful staff, professional communication, and the prompt payments received through secure online methods. Some reviewers were not happy with initial estimates, noting that the first offers received were significantly lower than expected before finally negotiating a better price. Others mentioned that preliminary calculations shown on the website did not always match the actual final evaluation given for their valuable items.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the fast, efficient, and professional... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Price

Customers consistently note positive experiences with price, highlighting fair and reasonable quotes for... See more

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, courteous, and professional... See more

Payment

Customers had positive experiences with payment, highlighting fast payouts and smooth transactions that often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more

Company replied

Rated 5 out of 5 stars

The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more

Company replied

Rated 5 out of 5 stars

Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more

Company replied

Rated 5 out of 5 stars

Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more

Company replied


Company details

  1. Gold and Silver Trading Company

Written by the company

Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 36% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(2,187)

1,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Though I did not accept the offer this…

Though I did not accept the offer this was a very smooth experience for a mail in service. If you want cash fast this is the way to go!

16 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Sam. While we're sorry we couldn't reach an offer that worked for you, we're glad the process left a positive impression. At Cash for Gold USA, every customer is free to accept or decline without any obligation, and we're happy to return items whenever an offer isn't the right fit. We appreciate your kind words about the smooth experience and your recommendation to others looking for a fast, convenient way to sell their jewelry.

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent. Highly recommended super easy. Fast quick very trustworthy

17 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

JP! Reviews like yours never get old. Hearing that you found the experience easy, fast, and trustworthy tells us we're delivering exactly the kind of service we set out to provide. Everyone at Cash for Gold USA is committed to making the process as simple and transparent as possible from beginning to end. Thank you for your recommendation and for putting your confidence in our team. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

They found my lost package!

I messed up the initial shipping. Sounds like they have found my package and are now sending it back. I will have to get back to y'all and let you know if I receive it back or not.

17 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for your review, Carlee. We were happy to help track down your package and get everything sorted out. Even when shipping doesn't go as planned, our goal is to do everything we can to help our customers reach a resolution. We hope your package arrives back to you safely, and if there's anything else we can do in the meantime, please don't hesitate to reach out. Thank you for giving Cash for Gold USA the opportunity to assist you.

Rated 4 out of 5 stars

Fast and easy

Fast, easy transactions both times. If you don't like the offer call in before declining. They may reevaluate and give you a better offer. That was my experience the first time. The second time I just accepted the offer because it seemed reasonable.

16 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience and for choosing Cash for Gold USA more than once. We're glad both transactions were smooth and that our team had the opportunity to review your offer when you reached out the first time. Every item is evaluated carefully, and we're always happy to answer questions or take another look when appropriate. It's great to hear your second offer felt fair right from the start. We truly appreciate your continued trust and your willingness to share your experience with others.

Rated 5 out of 5 stars

Excellent service and communication

The communications and personal service was so much more than I imagined it would be. Quick service and turnaround. Over all a great experience.

16 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hearing that we exceeded your expectations is incredibly rewarding. We know mailing in valuable jewelry can feel uncertain the first time, so we're glad our communication helped make the experience comfortable from start to finish. Fast turnaround is important, but so is making sure every customer feels informed along the way. Thank you for trusting Cash for Gold USA with your valuables and for taking the time to share such thoughtful feedback.

Rated 5 out of 5 stars

Thank you

Thank you! It wasn’t what I wanted but they happily returned my items.

15 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

While we're sorry the offer wasn't the one you were hoping for, we're glad the experience still left you with a positive impression. At Cash for Gold USA, every customer is free to decide what's right for them, and returning items promptly is an important part of that commitment. Thank you for giving us the opportunity to earn your consideration, and we appreciate you taking the time to recognize our team for making the process easy.

Rated 4 out of 5 stars

The company was always very prompt in…

The company was always very prompt in responding to my texts and emails. We had a bit of delay with the post office (more than 10 business days) and the check was voided and resent via FedEx overnight. I should have gotten a local estimate to compare to the CashforDentalGold so I would have known the approximate going rate but CashforGold made it very easy with their free estimate and mail in option.

15 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you so much, Jeannie, for sharing such a detailed review. While the postal delay was certainly frustrating, we're glad our team stayed in touch throughout the process and was able to quickly overnight a replacement check once the original was voided. We know clear communication can make all the difference when unexpected issues arise. We're also pleased you found the mail in process convenient and easy to use. Thank you for giving Cash for Gold USA the opportunity to earn your business, and we appreciate your thoughtful feedback.

Rated 5 out of 5 stars

Excellent buyerI…

Very fast transaction and what I consider a very fair price for a 20 year old item

15 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

It's great to hear your item found a new home after 20 years, Paul. We know deciding to part with something you've held onto for that long isn't always easy, so we're pleased the process felt worthwhile. Thank you for trusting Cash for Gold USA and for recognizing both the speed of the transaction and the fairness of the offer. Your feedback means a great deal to our team.

Rated 5 out of 5 stars

Great service, honest company

I sent in several items for evaluation and received a quote for some items which contained gold. I accepted the offer for those items and received approximately 75% of their gold value, which I felt was fair and was satisfied with.

However, one issue arose with a watch that was mistakenly processed before I had the opportunity to decide whether I wanted to keep, repair, or sell it. The company acknowledged the error, apologized, and worked with me to reach a mutually agreeable resolution.

I appreciate the company’s honesty, as well as the fact that they ultimately took responsibility for the miscommunication and made a good-faith effort to resolve the matter fairly.

I also want to recognize Carl for the way he handled the situation. He communicated professionally, acknowledged the mistakes that were made, took responsibility for the miscommunication, and worked with me in good faith to reach a fair resolution. I appreciate his willingness to listen to my concerns and his efforts to make things right.

9 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you for sharing your experience, Landon, and for giving us the opportunity to make things right. While we regret the initial misunderstanding, we are pleased we were able to work together to reach a fair resolution. We appreciate your recognition of Carl's professionalism, communication, and commitment to resolving your concerns. At Cash for Gold USA, we believe honesty, accountability, and treating our customers fairly are essential, and we are grateful for your trust and thoughtful recommendation.

Rated 5 out of 5 stars

The process was pretty straightforward…

The process was pretty straightforward and very quick, payment was also quick.

13 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thanks, Tina. Simple is exactly how selling precious metals should feel. We're glad everything moved quickly, from receiving your items to sending your payment, without unnecessary delays or complications. At Cash for Gold USA, we work hard to make the experience efficient while keeping the process clear every step of the way. Thanks for taking a moment to share your experience and for choosing us.

Rated 5 out of 5 stars

GREAT EXPERIENCE

Just so easy. Also didn't think j would get as much cash i did. Thank

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

That's great, Karen! It's always fun to surprise someone in a good way. We're thrilled your offer came in higher than you expected and that the entire experience felt effortless from beginning to end. At Cash for Gold USA, we believe selling your unwanted jewelry should be simple, fast, and rewarding. Thanks for putting your trust in us, and we're grateful you took the time to share your experience.

Rated 4 out of 5 stars

Super impressed with Cash for Gold USA…

Super impressed with Cash for Gold USA everything went smooth and very very fast I was really surprised. I was sent a priority airmail package to send my items in and within 24 hours they were appraised and I had an offer. I would have given five stars because they deserve it, I just would have liked a little bit higher of an offer but everything was great we'll definitely be a return customer

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We're honored you were so impressed with your experience. Speed is important, but it's even better when everything goes exactly as promised, from receiving your mailer to getting your appraisal within a day. While we always strive to make the strongest offer we can, we're grateful you still felt the experience was worth recommending and that you'd trust Cash for Gold USA again. We look forward to earning that fifth star the next time you send something our way.

Rated 5 out of 5 stars

They were fast fair highest price paid…

They were fast fair highest price paid . Best thanks for everything 😁

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Hearing that we paid the highest price after you compared your options means a lot to us. We know people want to feel confident they're getting a fair deal, so we're glad we could deliver while keeping the process fast and hassle-free. Thank you for trusting Cash for Gold USA with your valuables, and for the kind words. Enjoy that payout! 😁

Rated 5 out of 5 stars

Cash for Gold USA is such a perfect…

Cash for Gold USA is such a perfect service provider for what I needed. They gave me an accurate quote and sent funds immediately upon approval. I wish I had found them years ago when I was trying to sell my jewelry. But this happened at just the right time! It was a PERFECT experience.

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thanks very much, Felecia. We're glad you felt confident every step of the way. Knowing the quote matched your expectations and that your payment was sent immediately after you accepted the offer is exactly the experience we strive to create. We're honored to hear you wish you'd found Cash for Gold USA sooner, and even happier that we were there when the timing was right. Thank you for such an incredible review—it truly means a lot to our entire team.

Rated 5 out of 5 stars

The entire process was seamless

The entire process was seamless. Customer service was in touch with me the entire time and super quick turn around time. I think my offer was fair and what I was looking for.

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We're so glad the process felt seamless from beginning to end, Jen. Staying in touch throughout the appraisal is something we take seriously, so it's great to hear our team kept you informed and made everything move quickly. Knowing the offer met your expectations makes your feedback even more rewarding. Thank you for choosing Cash for Gold USA and for sharing your experience.

Rated 5 out of 5 stars

Happy Customer

Process was very easy. I am very happy with my appraisal and I will refer and use CFG again in the future. Hopefully in the future, direct deposit payments will be available.

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We're thrilled to hear the process was simple and that you were happy with your appraisal. The fact that you'd recommend Cash for Gold USA and choose us again in the future is the highest compliment we could receive. We also appreciate your suggestion about direct deposit payments—feedback like yours helps us continue improving the experience for our customers. Thank you for your trust and support!

Rated 5 out of 5 stars

Service was awesome

Service was awesome! Offer was more than fair & I immediately accepted. Was told I would receive check in approximately 10 days
Would highly recommend!

14 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We're delighted to hear you had such a great experience, Kim. It's wonderful that you felt the offer was more than fair and were comfortable accepting it right away. We know getting paid promptly is important, and we're glad we could keep the process moving. Thank you for recommending Cash for Gold USA—we truly appreciate your trust and your kind words.

Rated 5 out of 5 stars

Great experience

Great experience

13 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thanks, David. We're so glad we could provide a great experience. Our goal is to make selling your jewelry and precious metals as easy, transparent, and rewarding as possible, and it's wonderful to know we delivered. Thank you for choosing Cash for Gold USA and for taking the time to leave your review!

Rated 4 out of 5 stars

My experience

I was really happy with shipping speed and also the communication also the payment was fast. I gave 4 stars because the offer was on the low side. I didn't send much. Testing the waters.

24 June 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

We appreciate your honest feedback, Brent, and are glad you chose Cash for Gold USA to test the waters. It is great to hear you were pleased with the speed of the shipping, the communication from our team, and how quickly your payment was processed. We understand that every customer has expectations when it comes to value, and we appreciate you sharing your thoughts about the offer. Our goal is always to provide fair, competitive appraisals while making the process as easy and transparent as possible. Thank you for giving us the opportunity to earn your business, and we hope to have the chance to work with you again in the future.

Rated 5 out of 5 stars

Quick appraisal

Quick appraisal, clear communication, good offer. Would use again

13 July 2026
Unprompted review
Cash for Gold USA logo

Reply from Cash for Gold USA

Thank you, Burton!! Receiving positive feedback from a returning customer is always rewarding. We are pleased your appraisal was completed quickly, that our team kept you informed throughout the process, and that you felt the offer reflected a fair value for your items. Our goal is to make every transaction efficient, transparent, and easy from start to finish so customers always know what to expect. Hearing that you would choose Cash for Gold USA again is one of the highest compliments we can receive. Thank you for your trust, your recommendation, and for taking the time to share your experience. We look forward to serving you again whenever you have jewelry or precious metals to sell.

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