Diamonds USA Reviews 

362
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

You guys are very,very Honest!Unlike the stupidass--Alloy market,that is so-spoiled,--You would even Recycle some scrap-metal for a little payment../İ would recommend your Agency to a few relatives th... See more

Rated 5 out of 5 stars

I have been sending in items for a while now. Diamonds USA has always been very fast and efficient when giving me a price. Payment comes very quickly! Nothing but great things to say about this compa... See more

Rated 4 out of 5 stars

I have New Tracking Number and shipping information for my diamonds that were specifically 3 carats and .50 carat emerald cut diamond. There might have been a 5 carat diamond too. I was offered a $... See more

Company replied

Rated 4 out of 5 stars

The process was simple. All shipping costs were covered by Diamonds USA through FEDEX. I will say I was a bit disappointed with the first offer I was given however after some discussion they did offer... See more

Company replied

Company details

  1. Diamond Buyer
  2. Gold and Silver Trading Company
  3. Jewelry Appraiser
  4. Jewelry Buyer

Written by the company

SELL YOUR DIAMONDS THE SMART WAY Receive the best offer for your diamonds within 24hrs. THE MOST TRUSTED BRAND Diamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces. $100M IN TRANSACTIONS Diamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it. FULLY INSURED Every shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction. 300,000+ CLIENTS Diamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement. YOUR DIAMONDS ARE VALUABLE Our process will ensure safety, fairness, and peace of mind. YOUR PEACE OF MIND Your appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage. SAFETY OF YOUR HOME Door-to-door contactless FedEx pickups are available at no charge if you desire. KNOW THE TRUE VALUE Your own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

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4.6

All reviews

(362)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Eccellent,, outstanding

I appreciate your business and looking forward to doing more with you soon

15 October 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for your kind words and for choosing Diamonds USA. We truly appreciate your trust and the opportunity to work with you. It’s wonderful to hear that your experience was a positive one, and we look forward to serving you again soon. Building lasting relationships with our customers is something we value deeply. Your support means a great deal to our team. We’ll be ready to make your next transaction just as smooth and easy. Thank you again for your business with Diamonds USA.

Rated 5 out of 5 stars

The representative was very…

The representative was very knowledgeable, kind, and gave me a excellent offer.

10 October 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your experience with Diamonds USA. We’re so glad to hear that our representative made a great impression with their knowledge and kindness. Providing expert guidance and friendly service is something we truly value. It’s wonderful to know that you were happy with the offer you received. We work hard to make sure every customer feels confident and well taken care of throughout the process. Your positive feedback means a lot to us and helps others trust our service as well. We look forward to assisting you again in the future with the same level of care and professionalism.

Rated 5 out of 5 stars

Amazing

I love using this page

10 October 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your kind words about Diamonds USA. We’re thrilled to hear that you love using our service and had such a positive experience. Making the process smooth, secure, and enjoyable is always our goal. Feedback like yours truly means a lot to our team. We’re grateful for your trust and support. It’s wonderful to know we’ve earned your confidence. We look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Secure appraisal process

Secure appraisal process, a fair offer timely made, prompt payment.

8 October 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your experience with Diamonds USA. We’re really glad to hear that you felt confident in the security of the appraisal process. Providing a fair offer in a timely and transparent way is something we take great pride in. It’s wonderful to know that the prompt payment added to your positive experience. Trust and efficiency are at the heart of what we do. Your feedback means a lot to us and helps others feel assured when choosing our service. We truly appreciate your trust in Diamonds USA and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Easy from Start to Finish

I had a great experience because they have a really streamlined process that made it easy. All I had to do was order the kit, schedule a FedEx pickup, and then got mailed my check! I was worried selling my diamonds would be a headache, so this was a relief.

4 October 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your experience with Diamonds USA. We’re thrilled to hear that the entire process was easy and stress-free for you from start to finish. Our goal is to make selling your diamonds as simple and secure as possible, so it’s great to know that the streamlined steps—from ordering your kit to receiving your check—made things smooth for you. We understand that selling valuable items can sometimes feel overwhelming, and we’re glad we could make it a relief instead of a hassle. Your trust means a lot to us, and we truly appreciate you choosing Diamonds USA. Thank you again for your kind words, and we hope to assist you again in the future.

Rated 5 out of 5 stars

Wonderful experience selling my…

Wonderful experience selling my diamonds. You guys took care of me really well, being a first time customer I was nervous. My expectations were far than exceeded. I will be a customer again!

3 October 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your wonderful experience with Diamonds USA. We’re truly glad to hear that our team took great care of you, especially as a first-time customer. It’s completely natural to feel a bit nervous when selling valuable items, and we’re thrilled that we were able to make the process smooth and reassuring for you. Exceeding expectations is exactly what we aim for, so your feedback means a lot to us. We truly appreciate the trust you placed in us and are grateful for the opportunity to earn your confidence. Thank you for choosing Diamonds USA, and we look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Wow Amazing Customer Service

Wow. Excellent customer service. He was so kind and professional. I felt cared for

26 September 2025
Unprompted review
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Reply from Diamonds USA

Thank you, Tiffany, for sharing your wonderful feedback about your experience with Diamonds USA. We’re delighted to hear that you found our customer service to be excellent and that you felt cared for throughout the process. Our team prides itself on being both kind and professional, and it’s great to know that came through in your interaction. At Diamonds USA, we work hard to make sure every customer feels valued and supported from start to finish. Your kind words mean a lot to us and motivate our team to continue delivering the highest level of service possible. We truly appreciate your trust and are grateful you chose Diamonds USA.

Rated 5 out of 5 stars

Great

Super fast and convenient. They respond very quickly.

25 September 2025
Unprompted review
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Reply from Diamonds USA

Thank you for sharing your experience with Diamonds USA. We’re so glad to hear that you found the process super fast and convenient, as making things simple and efficient for our customers is always our goal. It’s also wonderful to know that our team’s quick response time met your expectations and helped make the process even smoother. At Diamonds USA, we pride ourselves on providing both speed and great customer care, and your feedback shows we’re on the right track. We truly appreciate your trust and support, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Quick and easy very fast

24 September 2025
Unprompted review
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Reply from Diamonds USA

Thank you for your feedback about your experience with Diamonds USA. We’re so glad to hear that you found the process quick, easy, and very fast, as that’s exactly the kind of service we aim to provide. At Diamonds USA, we want every customer to feel that selling their items is simple, convenient, and stress-free. Your satisfaction means a great deal to us, and we appreciate you taking the time to share your experience. Thank you again for choosing Diamonds USA—we look forward to assisting you whenever you need us in the future.

Rated 5 out of 5 stars

The Real honest heart

Well the fact that everyone has been so kind and when fed ex messed up on my overnight they were so kind to refund my overnight fee even though it wasnt their mistake. Im satisfied with my offer, i do wish it would have been a little more only because my parents and my grandmas wedding rings were sold but i had no other choice but to sell them and the offer was better than most would have given even though these were very nice rings. But im content overall and everyone has been very kind and i appreciate that.

21 September 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your experience with Diamonds USA, and for trusting us with such meaningful pieces from your parents and grandmother. We’re truly sorry FedEx impacted your overnight delivery, and we’re glad our team could refund that fee to make it right. We understand how emotional it can be to part with family rings, and we appreciate your honesty about wishing the offer were higher; our evaluations reflect current market value, quality, and condition, and we’re grateful you felt the offer was stronger than most. Most of all, we’re happy our team’s kindness came through and that you’re content with the outcome. If you ever have questions or need anything in the future, we’re here to help.

Rated 5 out of 5 stars

Professional

Was a scary concept sending out valuables, you put my mind at ease as I was notified every step of the way. If I had a question it was answered in a speedy fashion. My check came quickly. I wouldn't hesitate to use you again.

9 September 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your experience with Diamonds USA. We understand that mailing valuables can feel daunting, and we’re glad our step-by-step updates helped put your mind at ease. It’s great to hear your questions were answered quickly and your check arrived fast. Providing clear communication and a smooth, secure process is exactly what we aim for. We truly appreciate your trust and your confidence that you’d use us again. If you ever need anything in the future, we’re here to help every step of the way.

Rated 5 out of 5 stars

It was super quick and easy to use

It was super quick and easy to use! I got my check mailed to me immediately and it didn’t take long. They answered any questions that I had and were very professional! I’ve recommended to a lot of people I know!

27 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for your wonderful review! We’re delighted to hear that the process was quick and easy for you from start to finish. Getting your check out right away is always a top priority, so we’re glad it arrived without delay. It’s great to know that our team was able to answer your questions and provide professional support throughout the process. Word of mouth is the best compliment we can receive, and we truly appreciate you recommending us to your friends and family. We also operate Diamonds USA, where we provide the same fast and professional service for customers looking to sell diamonds and fine jewelry. Your feedback motivates us to keep delivering a seamless and trustworthy experience. Thanks again for choosing us—we look forward to serving you again in the future!

Rated 4 out of 5 stars

Easy to work with

Easy to work with. Did not pay as much as I expected, but did agree to an amount. Carl was very helpful making sure I got my check by FedEx after I didn’t get the original check after 11 days. Would use them again

12 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your experience with us! We’re glad to hear that Carl was able to step in and make sure you received your payment securely by FedEx after the initial check didn’t arrive on time. While we understand the offer may not have met your original expectations, we appreciate you working with us to reach an amount you felt comfortable accepting. Our goal is always to provide fair value while ensuring a smooth, transparent process. We take pride in being responsive and easy to work with, and it’s great to know you would consider using us again. Your feedback helps us continue improving both our service and communication. Thanks again for trusting us with your items, and we look forward to helping you in the future!

Rated 5 out of 5 stars

~ This Company had made my Experience a…

~ This Company had made my Experience a GREAT one!
They Paid to Receive my Ring & the Response from the Company was FAST.
You don't get back alot of Money you had spent on Diamond Rings however, the Company had Paid me a very Reasonable amount.
I Highly Suggest this Company if you want not only a Fair amount but also a FAST Transaction. ~

27 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you, Stacy, for sharing your experience with Diamonds USA! We’re thrilled to hear that the process was fast, convenient, and that you felt the amount paid for your ring was fair and reasonable. It’s true that resale values for diamond rings often differ from original purchase prices, and we’re glad we could provide an offer that left you feeling satisfied. Your recommendation means a great deal to us and helps others feel confident in using our service. We appreciate your trust and look forward to assisting you again in the future!

Rated 5 out of 5 stars

I got a decent price for my stuff

I got a decent price for my stuff. I originally thought that it should be more but I’m ok with what I got.

28 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your experience with Diamonds USA. We’re glad to hear that you felt comfortable with the price you received and that the outcome worked out for you. Our team always aims to provide fair evaluations based on current market conditions and the quality of each item. Your feedback is truly appreciated and helps us continue improving. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I looked up several websites to sell a…

I looked up several websites to sell a diamond ring I had and decided to go with Cash for Diamonds USA. After I got the packet they messaged me and asked if I needed it picked up so I wouldn't miss the 10% extra they offer for mailing the packet back within 7 days. They gave me an offer which surpassed the pawn shop and two different jewelers. I had the payment two hours after they received my item. They do what they say and were incredibly helpful.

2 September 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your experience! We’re thrilled to hear that you chose Diamonds USA after looking into several options and that our process stood out. It’s great to know our team reached out to make sure you wouldn’t miss out on the 10% extra for returning your packet quickly. We’re also happy that the offer you received surpassed what the pawn shop and local jewelers provided—that’s exactly what we aim for. Fast payment is one of our top priorities, and we’re glad you had your funds just two hours after your item was received. Your kind words about our honesty and helpfulness mean a lot. Thank you again for trusting Diamonds USA—we’re here anytime you need us!

Rated 5 out of 5 stars

Very pleasant to work with and felt…

Very pleasant to work with and felt comfortable with the process.

2 September 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your kind review! We’re so glad to hear that working with Diamonds USA was a pleasant experience for you. Making sure our customers feel comfortable and confident throughout the process is very important to us. We’re grateful you trusted us with your item and shared your feedback. Your satisfaction means a lot, and we’re always here if you need our services again in the future!

Rated 1 out of 5 stars

Fast easy but way disappointed in the…

Fast easy but way disappointed in the price I got my diamond for

31 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your review of Diamonds USA. We’re happy to hear that you found the process fast and easy, though we’re truly sorry to learn that the price you received for your diamond did not meet your expectations. Our evaluations are based on the quality, size, and current market conditions for diamonds, which can sometimes lead to lower resale values compared to the original purchase price. We appreciate your honest feedback as it helps us improve transparency and service. We value your trust and thank you for giving us the opportunity to work with you.

Rated 4 out of 5 stars

Easy to do

Easy to do, low price based on the knowledge I had gathered on the single diamond which was almost flawless to my knowledge. But at the end of the day it’s been sitting in a drawer for years.

26 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your honest feedback! We’re glad to hear you found the process with Diamonds USA easy and straightforward. We understand it can feel disappointing if an offer comes in lower than expected, especially for a diamond you believed to be nearly flawless. Every diamond is carefully evaluated based on cut, clarity, color, carat weight, and current market demand, which can sometimes differ from personal expectations. That said, we’re happy we could help turn something that had been sitting in a drawer for years into value for you. Your trust means a lot, and we truly appreciate you giving us the opportunity to work with you. Thank you again for choosing Diamonds USA!

Rated 5 out of 5 stars

Sending jewelry in the mail made me…

Sending jewelry in the mail made me nervous, but they sent a pre-paid label and it was insured. Turn around was quick and efficient. Once I accepted their offer, a check came via FedEx overnight. Looking forward to sending in another batch of jewelry for their consideration.

18 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your thoughtful review! We completely understand how sending jewelry in the mail can feel nerve-wracking, which is why we provide a prepaid, fully insured label for peace of mind. We’re so glad to hear the turnaround was quick and efficient for you. It’s great that once you accepted the offer, your check arrived by FedEx overnight—that’s exactly the kind of fast service we strive to deliver. We truly appreciate your trust in Diamonds USA and your plans to send in another batch of jewelry. Your confidence means a lot to us, and we look forward to serving you again soon!

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