CashForCars.com Reviews 

8,861
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 705 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire process is fast, remarkably smooth, simple, and incredibly easy to navigate from start to finish without any major complications. People also heavily appreciate the staff, describing team members as prompt, courteous, helpful, and very professional during all interactions. Though some reviewers were not happy with the valuation, noting that online quotes sometimes changed or dropped when vehicles were inspected in person. A few other people also felt that communication could be improved, mentioning difficulties reaching customer support representatives or receiving timely callbacks when questions arose.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the process as fast and efficient.... See more

Staff

Users describe positive interactions with staff members who are helpful, polite, and prompt. Reviewers... See more

Price

Reviewers mention ambiguous feedback about price, experiencing significant discrepancies between initial... See more

Customer service

Consumers find customer service to be ambiguous, reflecting a wide range of differing experiences. While many... See more

User experience

Customers report positive experiences with user_experience, highlighting that the process is fast, efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

The drop off was great I think the offer could have been a little stronger, but everything was as promised.


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(8,861)

656 reviews in the last 12 months

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Rated 2 out of 5 stars

Sold my F-150 to them last year

Sold my F-150 to them last year. They offered the best deal compared to anyone else I found, so it seemed like a good option. Initially everything went very smoothly—I had a check in hand when the delivery truck picked up the vehicle.

The issue came later when they made a mistake with the title and needed another signature. After several emails back and forth, I decided to call. Unfortunately, you’re routed to a call center where no one could actually help. After being told three separate times that someone would call me back and never hearing anything, I eventually gave up.

The original contact at the lot where my truck was delivered also stopped responding to emails after 7–8 attempts to get more information.

My recommendation is to read up on how your state requires titles to be signed and not rely on them to provide the correct instructions.

28 August 2025
Unprompted review
Rated 4 out of 5 stars

Was a pretty sketchy experience…

Was a pretty sketchy experience overall, definitely left like it could be a scam and they definitely outsource to India so that doesn’t help but wasn’t a scam and would recommend giving a try

25 February 2026
Rated 1 out of 5 stars

Scam “guaranteed” quote

I received a “guaranteed” quote from cash for cars. I provided an accurate description of the car online. Upon arrival the pickup guy spoke barely any english and then offered me $200 less than my guaranteed offer which I originally accepted in good faith. The reason - the 24 yr old car that is still running, did not have the original muffler. Seriously? I never certified to OEM parts for the muffler and the text message shown to me by the nonenglish speaking driver’s rep said- not original parts- sorry. I needed the car gone due to HOA so I had no choice.

Not sure if this was Apopka or Orlando- either way they represent the overall business.

Well sorry cash for cars, bait and switch is a scam. Stay FAR FAR away from them. Will never use again.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Paid full amount they quoted and pickup was easy and quick. Support was great to deal with also.

20 February 2026
Rated 5 out of 5 stars

Tow driver/pick up driver very…

Tow driver/pick up driver very professional and reasonable with scheduling pick up.

Whole overall process very smooth from start to finish. Hate to let my vehicle go but it was her time. Thank you for being promptly available to help with the process.

16 February 2026
Rated 1 out of 5 stars

I would not use this company again

I would not use this company again. The language barrier is the first thing; 3 phone calls took 40 min that could have taken 5 min. I could only understand about every third word, and they had trouble understanding me and asked me to repeat myself over and over. 2nd, Once I finally jumped through all the hoops, they told me they would call me 1 hour before picking up my car from the mechanic shop, which was 2 min away from my office. The tow company showed up, told the mechanic they were here to pick up my vehicle, hooked it up, and left. They did not call me, or pick up the title, leave the plate, or leave the check. When I call them, they ask me to bring everything to them, which I could not, and she said, "Well, I don't know what to tell you." I was told the Driver would NOT take the vehicle until he had the title and paid me, which did not happen. When I called the office, the person was very Rude!

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy experience

My Q7 suffered engine failure prematurely. Saving me from a total loss, Cash for Cars bought it for $5000 and the process was smooth and easy.

18 February 2026
Rated 5 out of 5 stars

This was the smoothest transaction…

This was the smoothest transaction ever. The auditor was prompt, friendly and professional. I really expected a long drawn out process; however, it was just the opposite. From my contact with Jessica to receiving the cash for my car was absolutely no hassle. They respected my time and gave me more than I expected for my car. I am still amazed at this process. I would tell anyone wanting to sell their car to reach out to Top Dollar. I would like to thank the staff of Top Dollar for assisting me in this process!

23 February 2026
Unprompted review

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