Cashback Today Reviews 21

TrustScore 2.5 out of 5

2.7

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Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

Earn cashback and save money when shopping at online retailers. Our website is so easy that anybody can do it. Start earning cashback today!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

They violate retailers Pay Per Click terms, so no chance of cashback

Spent a considerable amount via their link, only to discover cashback declined due to cashbacktoday.co.uk violating the retailers own PPC terms. Nothing to do with my purchase, payment etc or anything my end, purely that the way CBT acquired me as a user from Google search is against the retailers policy for allowed terms - namely brand terms. Total waste of time, check your PPC strategy guys, seems you are wasting your own money as well as peoples time.

24 December 2022
Unprompted review
Rated 1 out of 5 stars

Not very encouraging

Not very encouraging. After spending a fortune using their link for their promised cashback it did not track. Got in touch but received a very dry response saying no cashback if not tracked. I will not use them anymore. At least other cashback sites offer you the privilege of lodging a missing cashback claim and are very warm and friendly the exact opposite of them! Wont advice

24 September 2021
Unprompted review
Cashback Today logo

Reply from Cashback Today

Hi Carol,

As discussed in our correspondence we explained that cashback is never guaranteed or promised. We have many notices about this around our website. Our system is fully automated so we can only pass on any commissions that we receive for your purchases. In the past we contacted brands with a 100% failure rate on trying to recover missing cashback so we have stopped doing this now and instead concentrate on improving our website.

Many factors out of our control can determine why cashback is not awarded. Some of these are:
- Using a discount plugin such as honey (these overwrite our tracking link so we don't get the commission)
- Using a voucher not on our website at checkout
- Buying a product that the brand does not give commission for (this can sometimes be hard for us to communicate as they constantly change)
- Using a different device for the purchase than which you clicked the tracking link on
- Searching for a voucher code after clicking the tracking Link (voucher sites overwrite the tracking cookie so that they get the commission)

We are sorry you had a bad experience and hopefully this advice will help when claiming cashback on cashback sites in the future.

We are a small and fairly new company so we constantly try and improve our service.

Thanks,
James

Rated 1 out of 5 stars

I don’t trust this cashback site

I don’t trust this cashback site. I believe it is a scam. I have been told to pay the cashback for the purchase made with world remit within 5 weeks. After 10 weeks my cashback was declined without any proper reason. I have a proof of purchase but not worth to discuss with these guys. Please don’t spend anyone else time on register your personal details with this website.

21 December 2020
Unprompted review
Cashback Today logo

Reply from Cashback Today

Hi Ganesh, your Cashback was cancelled by world remit because the transaction was under the minimum limit to get cashback. Our system tracks cashback automatically and we have no control over brands declining cashback. We can never guarantee cashback and it should be treated as a bonus discount if it clears. We have never asked for any payment from you. Other cashback websites have the exact same rules as ours.

We are in the process of Improving our reporting system so that we can display the reason why cashback is declined to our users.

We are sorry that you have had a bad experience on our website and hope this clears up why the cashback was declined

Thanks

Rated 1 out of 5 stars

Things were going swimmingly up until…

Things were going swimmingly up until last March when everything stopped tracking, both for me, and a lot of other people. The company's IP checks seem to have stopped anything tracking for anyone.

14 July 2020
Unprompted review
Cashback Today logo

Reply from Cashback Today

Hi Sam,

We had lots of people abusing our free cashback offers signing up for free accounts for websites to gain commission over and over again. This meant we had to add the IP checks due to users creating multiple accounts to get around our limits. Unfortunately these few people have spoilt it for everybody. Brands pull out of our website if they do not see any benefit from being on there and if people are abusing the system they are paying out commission for nothing and leave. The free cashback is meant to be an incentive to sign up for one account and to start possiblyusing their services.

Our normal cashback for paid items tracks no matter what and is not effected by the IP check.

Thanks
Cashback Today

Rated 4 out of 5 stars

Esy to use

Esy to use, lots of merchants and automatic, same day pay-out! What's not to like?

31 March 2020
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thank you Kevin its great to know we are doing a good job!

Rated 2 out of 5 stars

Not recommended

Not recommended. Payout are instantaneous, but the £1 fee for withdrawals under £20 is excessive given how long it takes to get to £20 due to most of the transactions not tracking or paying out. Multiple declined transactions, transactions declined en mass, and all daily clicks have been withdrawn. Avoid.

29 March 2020
Unprompted review
Cashback Today logo

Reply from Cashback Today

Hi Daz, I am sorry that you have had a bad experience with our website.

The £1 fee is something that we pay on every payout. This is the reason that we have the £20 limit on free payouts. It limits the amount of transactions and without this we would lose money providing the service. We offered the option recently to allow customers to pay this fee to get their approved cashback early which many people appreciate. We take your comments on board though and are actively looking to add more free ways to be paid out to our platform in the next few weeks. As we grow larger we should hopefully be able to agree on smaller fees and pass these savings on to our users.

With regards to declined cashback, we do not make these decisions. The cashback can only be declined by the brand where you made the purchase. If you feel that a transaction has been declined in error then please contact us and we can look into it. If a genuine purchase has been made with proof then we can get in touch with the brand and reverse this decision.

Many of our Free cashback options have been withdrawn by the brands themselves. Brands such as icelolly have been disabled on all cashback websites due to covid19 and the travel industry going through a hard time. Hopefully once things get back to normal these companies will start to offer these deals again.

Feel free to get in touch if there is anything we can do to help. We are a small company and feedback helps us improve.

Thanks

Rated 5 out of 5 stars

Since my first review on Cashback Today…

Since my first review on Cashback Today I have had automatic payment(s) every month, receive email each time saying "You just received a payout from Cashback Today", what is not to like about that

51 travel searches done with no intention of booking a holiday/flight, hotel or car hire whilst would have been gratifying if a total of £11.22 had paid out, given economic conditions and a number of people had performed the same actions unsuprising merchant decided to mass reject, not something that i believe can be realistically complained about or fair writing negative review about.

How I looked on it is Cashback Today pay nearly double cashback rate on no spend/free cashback offers and in fact on 1 particular Car Insurance comparison quote offer pay 75% higher cashback than 100% Cashback Site ( that previous reviewer has compiled Two 5 star reviews for ) feels it needs to pay out thus much more than £11.22 can be gained due to Cashback Today paying out much higher cashback rates on other no spend offers/free cashback offers than it needs to pay out if that makes sense.

Cashback Today have so far paid me £559.54 which I would have thought everyone who reads these reviews will agree puts sum not paid of £11.22 due to merchant rejecting 51 travel searches done without any apparent interest or intention booking anything into some context .......

18 March 2020
Unprompted review
Rated 1 out of 5 stars

51 perfectly acceptable items declined…

51 perfectly acceptable items declined because "Unfortunately TravelSupermarket have decided to no longer work with us on their holiday search cashback offer due to abuse of the system. Any cashback already approved from this brand will be paid as normal."

19 January 2020
Unprompted review
Cashback Today logo

Reply from Cashback Today

Hi David,
Thank you for your second bad review of our service (the only 2 negative that we have). Your transactions were declined due to a brand leaving the platform (as explained in the message). We can not pay you your free cashback when we did not receive it ourselves. You did not purchase anything so you have not lost anything. You continue to use our service so we must be doing something right!

If there were purchases involved we would have offered some complimentary cashback to cover any money lost.

Thank you for your continued use of cashback today!

Rated 5 out of 5 stars

Don't let the high payout threshold put…

Don't let the high payout threshold put you off. Cashback Today automatically process and payout once you reach £20, so you get it within 24hrs, rather than having to login, see that you have payable cashback, requesting a payout and waiting several days. I like their response times on support tickets (sometimes its instant) and they are very forthcoming and honest rather than other cashback sites which tent to give too many generic answers. Cashback rates themselves are close to the highest and they have a very large range of clients. 9/10.

17 January 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Fast, easy to navigate website, cashback transactions track very quickly, easy to make contact with owner of the site who responded to a query very quickly, today I received many pounds of cashback automatically paid direct to my Bank account.

4 January 2020
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thank you for the great feedback Carl

Rated 5 out of 5 stars

Simple to guarantee cashback on…

Simple to guarantee cashback on consistently buys. Payout was quick and inside a day of my cashback being endorsed.

21 November 2019
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thank you Freddie, we really appreciate the good feedback. We wish you many more payouts in the future! 😀

Rated 5 out of 5 stars

I signed up in November and have…

I signed up in November and have already had a payout. I managed to earn about 10 pounds of free cashback just for searching for holidays on icelolly and travel supermarket. I also got a few quid for signing up for a free Experian account. There is a section called free cashback in the footer.

13 October 2019
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thank you Scott it means a lot, we wish you many more cashback payouts in the future!

Rated 5 out of 5 stars

I cant fault them

I cant fault them. Easy to use interface and quick to pay out your money.

13 October 2019
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thanks Patrick its great to hear that we are doing a good job!

Rated 5 out of 5 stars

I have been using this site for a few…

I have been using this site for a few weeks now and I have already made a few payouts. It seems to be much faster at paying out than TopCashback!!

13 October 2019
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thanks Evan I am glad that you like the quick payouts!

Rated 5 out of 5 stars

Just received my first £20

Just received my first £20, only took me a month of normal shopping! Will be using more often when shopping online in the future. As well as getting cash back I also saved with their discounts.

25 June 2019
Unprompted review
Cashback Today logo

Reply from Cashback Today

Thank you Samuel

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