SCAM SCAM SCAM Avoid at all costs, basically thieves. They will steal your device and pay either nothing or an insulting small amount…. Or you do have the option of paying them £20 to have your item... See more
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See what reviewers are saying
Company gave best projected offer for used phone Postal package sent promptly On receiving phone, assessed and revised offer made for less than half original offer If not accepted, postal cos... See more
Company replied
I've been trying to get money from this company since 29th August. Since then only had excuse after excuse. Latest one being" technical difficulties but we expect you to be paid soon". Please avoid... See more
My partner sent off two phones at the beginning of October. Firstly they reported the first phone was damaged (perfect condition) so were going to only pay £20 for the phone which was quoted as £50. C... See more
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714 reviews
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Reply from Cash 4 Phones
Dear Julie,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
sell easy
quick service both with sending the envelope for phone mailing and also cheque received. Good email updates as to progress. Excellent service.
25 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Di,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Ok but slow
I found the service from Cash4Phones to be very slow. I received the amount offered without quibble but it took nearly 15 days from start to finish.
I personally had no problems with the service itself, just that they advertise a quick turn around but don't provide it.
In my experience they were fine to deal with, just don't expect to get paid in anywhere near the advertised timescale.
25 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Staples,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Tried to rip me off!
Having got the best price online I sent my phone off. Within a couple of days I received an email to say that my phone had "excessive wear and tear" and I would receive only 40% of the original price. Not only was the phone in excellent condition but I also sent extras such as charger and earphones.
I looked on the internet and noted lots of bad reviews of Cash 4 Phones including some advice as to how to reject the offer. I did this by phoning customer services. Within 6 hours I received a call back to say that there technicians had made a mistake and they would give me the full price - this was word for word how the poor reviews describe the process.
I have received the full payment within 5 days.
I feel that Cash 4 Phones tried to rip me off and would have succeeded if I hadn't bothered to question them.
25 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Sara,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
Sorry for any inconvenience, we do our best to please our customers.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
very quick, absolutely no hassle.
I would highly recommend this service - very easy.
25 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Paula,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
very good service promt payment
If your phone is in good condition ie you have looked after it you get top payment for it
25 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear David,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Fast & easy transaction!
Sple process, no fuss and money deposited quickly.
25 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear C Cartw,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Reliable service throughout !
The service as a whole was completely reliable and well informed at all times will hope to use cash4phones in the future !
24 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Trevor,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
very pleased with cash 4 phones
Iwas told have much my phones was going to be, and within 10 days of posting my phone i had the cheque. well done
24 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Jan,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
reliable
took a week for them to receive my phone, got emailed regularly to find out what was going on, once the had it, I got paid the next day.
24 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Corrina,
Thank you for your feedback, we are glad that you had a great experience with our company.
We hope you come back to us again when searching for a company to deal with your unwanted mobiles.
Kind Regards,
Cash4Phones
Very prompt service
I had never used a site like this before so was a bit concerned but I'm very happy with the outcome and the service I received and the speed of which I recieved my cheque
24 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Elizabeth,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Really prompt & efficient service.
The whole process was made really easy, with constant updates throughout, keeping me up to date with progress, and the money was im my bank account within a week of my initial enquiry.
24 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Dave,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Great service
Would highly recommend cash4phones. Speedy service and great communication throughout.
23 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Samantha,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
High Quote slow response.
After submitting my device it took over a week for payment to be made, one of the reasons I went with Cash 4 Phones was because they offered quick payment (2 - 3 days).
23 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Richard,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Simple, Quick and Efficient
No problems, received money quickly, kept informed every step of the way
23 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Graham,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
great service
great service. easy to complete and excellent price, kept informed through out the transaction, would highly recommend
23 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear David,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
First class service
I can thoroughly recommend Cash 4 for prompt service.
23 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Brian,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again and recommend us to all your friends and family.
Kind Regards,
Cash4Phones
Not worth the hassle
I sent off my well looked after phone to Cash 4 Phones to be recycled. Once they had received it and tested it I was then emailed stating the phone had failed its test as it had moderate wear and tear and they offered me 25% less than i was originaly stated. I had always looked after my phone with it always being in a case and have a screen protector front and back. I had to contact the company and eventually they phoned back claiming they knew nothing about the testing fail and that i would get the whole amount. (I wonder how many peole are caught out on this!) eventually i received my money, but it took over 3 weeks from the start of the process. I would not recommend the company.
23 September 2013
Unprompted review
Quick transfer
Would recommend to friends & family. Quick with transferring money into bank . Would use again.
21 September 2013
Unprompted review
Reply from Cash 4 Phones
Dear Donna,
Thank you for your feedback, we are happy that you chose us when searching for a company to help recycle your mobile.
We do our best to please our customers and we are happy that you are satisfied with our company.
We hope you use us again when searching for a company to help recycle your used handset.
Kind Regards,
Cash4Phones
Complete Con, entice you with a great price for your mobile then give undervalue offer when they have your mobile beware
The company gave me a quote of £120, my Samsung galaxy s2 was in perfect condition. It was only 6mths old and has never been without a screen protector or case and before I sent it I took photos of it just in case. The phone was sent boxed and in bubble wrap to ensure no damage occurred in transit. I got an e-mail a couple of days later stating that it was scatched and an offer of £42 which I rejected, another offer came back after reassessment of £85. I am in the process of asking for my mobile back and if it's scratched in anyway I will be writing to trading standards.
Sorry proof of service is the ref 20347522 which is the Cash4phones ref. Another interesting point is that on the bottom of the letter that came it stated that any issues to call or send an e-mail, however they do not supply a phone number and I couldn't find one on the website. When I did find the number I was on hold for over 40 mins and gave it up due to the cost of the call. I have sent them several e-mails and also paid the £8.95 returns fee I then received another call yet again on the 27th Sept offering me another amount of £96 and my £8.95 returned which I rejected. Then on the 07th Oct I had yet another call asking me if I would accept an offer of £46 when I asked where my phone was as this should already have been sent he quickly hung up, still not received my handset back yet. Reported to watchdog and compiling letter for trading standards if no phone by end of this week.
20 September 2013
Unprompted review
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