Cash App Reviews 

I opened 2 savings within cash app. On my birthday I decided to transfer the balance from one to the other it was $100 I transferred or tried to transfer because tge money was taken but never deposited into the saving i transferred it to! So now $100 is just gone disappeared! All cash app has said is they dont see the transfer on their end but i have the digital receipt showing it happened i spent 45 min on the phone explaining what happen finally the rep understood and said they would escalate open a case. Nothing came of it but a bunch of emails from different names asking over and over the same questions 2 months later i got an email said they closed the case. I NEVER GOT MY $100 it just disappeared! So BEWARE!

I had money on my cash app. Then added 55 dollars on there . So 55 plus 28 on my card . Well I was supposed to pay a guy with that money for fixing my car. Went to do it after work the day I added the 55 dollars. My money wasn't there . Wrote them. They said I bought Bitcoins with that money. I most definitely did not. They said it was authorized by me. I was at work. I've never bo6those before in my life I really don't care to. But cash a will not fix the problem. And just give me my money back
So they let someone break in my account and just wiped me out of my money and on top of that who ever done it cashed out those Bitcoin. So cash app can see where the money went but I can't. So ya I'm thinking of sueing cash app for money. I took screenshots of everything ... I do keep writing them but the5tell me the same thing every time. I'm tried of trying to tell these people I didn't buy anything. ( Bitcoin). I was how ever going to pay a guy for working on my car . But thanks to you guys I can't even do that. Because the money owed to him is gone. This embarrassed me ( why do you keep closing the case. I've been looking into it and when I get who done it and you guys didn't help me get my money back so I guess we will see who pays more money out

Holds funds that are supposed to be refunded for 10+ days.

AUGUST 8th 2026. I had a deposit for $100.00, paid to a hotel as an additional security in addition the actual hotel cost. This amount should be transferred back to me after I checked out of the hotel. I just discovered that CASHAPP will only return the security deposit after 30 days. I call CashApp and their customer service department person informed me to get a letter from the hotel to say my bill is zero. I have never heard of that before. That's a way for CashApp to hold thousands of $100.00 for 30 days.

I've been using cash app for a few years without issues then I place an order with Steak and Shake and it charged me twice. 22.00. S And S would not refund my money, after 45 days I got an email from cash app saying it refunded my account. It didn't! I couldn't bypass the robots telling me it was a closed dispute. I wake up to 35.00 missing dollars 3 months after, it was a duplicate purchase at Kohls. I'm not looking forward to waiting nearly 2 months for a resolution only to hit a brick wall. I withdrew what's left in my account and will never use cash app again

I always use my cashapp love it the best a app ever

Low-key, at first I didn't have any issues until now. I deposit my check through Cash App and it got approved. The next day, I checked and I saw my balance at negative, confuse I call customer service and asked what happened and they told me it rebounded back. So now I’m stuck with the negative amount and I used some of the money to pay off stuff, they weren’t much help. Honestly I’m probably going to stop using Cash App, but obviously pay off my debt first and prob delete my account because it’s honestly annoying to deal with this stuff!

April 21st I sent a transaction to my roofing contractor for $500. Cash app out it on pending review status. It's now August 20th, and still pending. Nine times I have contacted support since. I have been given the run around repeatedly. Each time I am told it will be resolved. Each time it is not. I am told a security team will email me and I should respond. They did, the first time. I responded and heard nothing thereafter. The next seven times I'm told to respond to security team except no emails ever came.

Each time I ask to speak to a supervisor on chat, doesn't happen. Each time I ask to be contacted by phone by a supervisor explaining why this has been the worst experience I've ever had with any financial institution on earth and I am denied. Each time they ask me for an email....each time I get no email. Each time I'm told my case is high priority and each time I'm left with silence until the next time I contact support to start the whole three ring circus all over again. I wouldn't have even given them 1 star but you had to choose at least one for the rating

I am not someone that's fickle, I am not someone that spends hours a week calling businesses and complaining because my everyday life is boring or I have nothing else better to do. As you can see here I gave them four months and 9 customer service engagements to fix this.....before I put them on blast.

People stay far far away from this app. They stole $500 from me on April 21st. They have a completely horrendous customer support system. They are abysmal at keeping customers in the loop about product or implementation of it.

Download this app at your own peril.

Been using cashapp for sometime

I had recently gotten scammed out of 150 bucks but a “friend” he was in my car and I’m not sure if he got my card or simply sent himself the money. However the investigation department showed no interest in helping me at all.

They are fine as long as you do not use at establishments where there is a hold like gas stations. It can take 5 days to get your money put back on the card. You better off transferring any funds to your bank instead and that's exactly what i will be doing going forward.

Don't get no phone service with cash app its a scam. I paid $40 for service didn't get the service or the refund so who ever is thinking of getting the phone service with cash app think twice because you will not get a refund when they scam you .

If I could get this thieving ass people a zero or no stars I would. In March of 2024 cash app stole $600 for me and said they didn't at that time I didn't have a way to prove it because I didn't take screenshots of everything like I do now to have proof just in case something happens. But cash app was doing some really sneaky stuff cash app told me that I had $200 in the bank and then they came back and said I had a hundred and then it came back and said I had 50 and if I wanted to transfer it to my regular account at the bank just press this button so when I press the button it took money out of my existing checking account and put it in cash apps account so I quickly try to reverse it. And they gave me my $200 back but they took a fee out so they only gave me 196 then when I tried to get the $100 back and the $50 back they said they sent it to me June 30th and I have proof I have the records that they didn't but when I was trying to talk to them about it they kept closing my case for no reason they said we already gave you your money back and I said well you see shine sent you my transactions for July all of July including July 30th and the only thing you gave me back was the $200 so you kept my hundred fifty and kept closing my account out so I had to write a letter to cash out the main I guess the hub and then I wrote a letter to chime I also wrote a letter to the better Business bureau and I also wrote a letter to the Federal trade commission and the letter I wrote them I gave them 15 days to return my money they contacted me and said we would get back to you but that was 15 days ago so I haven't heard from him and I haven't gotten my money back so now I need to take it a step further and take it to court. I also saw that they are being sued for scamming people over a million dollars how could that happen this company needs to be held accountable for stealing people's money. Stop lying because you are under investigation as we speak and you owe people millions you only owe me $150 and I already spoke to you and you were supposed to get back with me and you never did so that's when I said I'm going to get a lawyer because what you all do is criminal. If you can boycott cash app find a totally different banking system because they are failing.

My father passed away recently. Someone was taking thousands of dollars from his bank account using cash app. My father was handicap and did not use cash app. I called and told cash app. They closed the case because I didn't have a death certificate. Even after sending death certificate was sent in they continue to let people to take money out of his account knowing he was no longer living.

Horrible customer service. I've had money stolen twice on Cashapp, and customer service was not helpful. I will no longer use cashapp. Service sucks!

My grandson had his money transferred out by a bank we dont even have in our town. I received the email that a card was updated the money was withdrawn and then the card was deleted all on the same day. This was 7/24. On July 25 I contacted Cash app to ldt them know of this occurrence. Opened a fraudulent claim. I had to contact them several times to answer the same questions over and over again for them to tell ne on 8/16 that my claim was denied. I requested proof. Not sure what proof they have since he is a minor and only has one card.

Cash App is the worst app to get if you accidentally send your money to someone that has a cash app you never get it back if you accidentally send it to somebody’s old Cash app it has taken 16 days now for them to transfer it to the new account or refund the money and they’re still telling me give it another 24 hours and call them back so that they can do the same thing that they’ve been saying every time my mother has called them because she sent her grandson money to his old account. Do not get this ever.

On July 30, while I was at the airport, I temporarily unlocked my Cash App card to purchase food. During that brief period, CheapOair charged my card for $317.96 and $82.03, and also attempted an additional charge of $115.80.

As soon as I noticed these unauthorized transactions, I immediately locked my card and ordered a replacement. I have never conducted business with this merchant, and I did not authorize any of these charges.

I reported the fraudulent transactions immediately; however, I have not yet been reimbursed for the unauthorized charges. I also contacted the merchant directly to explain that these purchases were not made by me. They advised that they would cancel the transactions, but because I did not have the purchase information associated with the fraudulent charges, they were unable to provide further assistance.

I am respectfully requesting that Cash App refund the unauthorized charges to my account, as these transactions were fraudulent and were not authorized by me.

It's 8/15/2026, and I'm still waiting to get my funds back. I called, and they just say the same thing. I'll take 45 days. This is the most ridiculous process I have ever been through.

I would suggest using Cash App for petty cash transactions. Please don't use them for anything major.

Easy to use and efficient! The card that comes with it is very useful and allows for easy payment at businesses both online and in-store.

Cash App not loyal to the people who have been loyal to them they lie and claim every issue is the system doing and they refuse to do anything about it even their loyal customers